The staff were helpful and guided us to the correct galleries as they were in two different…read morebuilding. Free to check your coat and backpack.
We bought tickets to see the main collection and the Masters collection. For me, 2-3 stars for accessibility to very difficult to navigate as many steps, ledges, slopes to enter each space. I didn't see an elevator/lift. The walkway into the building with the gallery is also sharply angled and cobbled, which makes it hard for anyone with balance issues.
Once inside, it is clean and quiet. Simple, but pretty. Unfortunately, my tolerance for crucifix art is limited, so I skipped nearly the whole main gallery. But I enjoyed the Masters gallery in another building across the street, and I love sculpture, so I'd give that gallery a 4.
The cafe was hard to find and the wait was exceedingly long to just buy a Pepsi and a bowl of soup, not sure what was going on. All seating was occupied and it was loud and crowded in the cafe, but the galleries were nice and quiet. My family loved both galleries, all floors of each. They are into religious art and have much better endurance, so they stayed in the main gallery for another hour, while I found the cafe.