the staff is impeccable. the store manager Luciana Aquino is so corteous and always goes the…read moredistance to make sure all custo get the best service once you reach out for orders or just step into the store.

Cool new space in Gavea mall, took over the kids toy store in the back right corner of the first…read morefloor. I like this place better than the Ipanema branch because first of all, it's in a much bigger mall, so there's more to do there. Secondly, the space of the store is larger and also much more comfortable. There's more barber chairs, the decor is nice, they have a bar where people can sit while they serve you a beer or water or cafe. They also have a couch and couple of armchairs which are convenient to wait in. They also have a much bigger beer selection and even carry their own chopp which was a tasty IPA today. I was able to get on the wifi, which was faster than the Gavea shopping network, while I waited for yelper Reese to get his haircut. He was quite satisfied with his haircut, saying it was the best he's got in Rio, from barber Leo with the big beard.

Shame! Worst place ever! Don't ever ever go to this place!!!!!! I went yesterday at the location at…read morebarra shopping - Rio de Janeiro. Worst experience ever! They say one price on the phone and when you arrive there is another completely history. They treat you with no respect and they blame the girl at the front desk " because she is new , she didn't know the correct price "!!!!!! It does not matter!!!! The salon should be responsible for what the " girl" at the front desk says and more : be loyal to your clients!!!! NEVER EVER in my life had an experience like that! The manager didn't know what to say, was putting me in an terrible position asking me millions time the whole history and made me point to the girl who had said the "wrong price ". If you want to spend this amount of money , go to another place , easily to find something way better in Rio for the price they ask at valter 's. Go to Celso Kamura, go to Werner's..... Anywhere but Valter's!!!!!!!!!!