Always have a great experience... the staff is always extremely helpful and friendly especially…read moreSergio. they are knowledgeable about their products and can assist you with what would be best for your skin care.

I used Palm Beach Tan a couple years ago for prom but my location ended up closing. Anyway I'm…read moregetting married now and I went to a different PBT and the front desk girl Veronica was so incredibly helpful. She took the time to explain the differences between the two types of tan lotion. She showed me all the levels of tanning beds. The quality of PBT compared to like LA tan isn't comparable Palm beach tan is so much better. Their tans bedding and just better they renal the beds more often and they are cuter. Veronica was so nice and helpful and she was giving me great advice on when to tan and for how long so i don't burn. Anyway, Can't wait to get bronze for my wedding with Palm Beach Tan!!

Website advertises $37 for a single session. The employee behind the counter insisted it was $50…read moreb/c I wasn't purchasing a membership. Wouldn't honor a $10 off coupon, listed without any restrictions on both the website and at point of sale because I wasn't purchasing a membership. Insisted I needed to pay $5 extra for some sort of toner so that my tan wouldn't turn out orange. (Literally what is wrong with your formulation that you have to pay extra so that it works?) Dismissive and unhelpful the entire time. I had to ask for after-care instructions. If you've ever seen the Courtney Michelle Dlugos TikTok series about the employee who doesn't care if you live or unalive yourself, this is the girl behind the counter at this location. Go anywhere else.

Awesome! This place is the Best! The Girls working there…read moremake it so fun. I love going here they always have a smile and welcome you! The Place has plenty of tanning beds to choose from. This location is out of my way but I like the atmosphere & my Versa Spa!

Very lovely staff. Comfortable tanning bed. Great selection of products to speed up my tan. Check…read moreout their Instagram! Izie was exceptional.

I've been here several times and have never had any problems. The staff is always friendly,…read moreespecially Izzie are Arie, who helped me this last visit. They offered me some discounted packages as I don't go enough to need a monthly membership. I highly recommend this location!

Greeted with a smile and plenty of detailed answers to my questions on my first time here!…read moreI got the one time Level III tan. Max time is 15, I did 10. Got a great even tan! (Highest level is categorized as a VI) Very resonable prices too. A tan/spray cocktail is $20. Super bright colorful walls and decor and just a very CHIC experience! Top of the line beds that's for sure!

I've gotten a spray tan here and used the beds, both have given me GREAT and INSTANT color. Super…read morecute and clean salon, lotions are amazing, the staff is knowledgeable if you need help!!

Went to tan this evening waited for about five minutes for someone to come to the front desk so I…read morecan purchase tanning sessions. I even yelled out hello and no one came to the front. Made a call out to the store explaining about my experience and their response was that they were "folding towels in the back." The way they communicated with me was a bit unprofessional. They have good beds, but their people skills and Customer Service needs improvement.

Best LA Tan, I've been to. The staff is so friendly and knowledgeable! The new manager with the…read moreblonde hair is the best! They have the new KBL tanning bed, which is a level six that gives you three different options of tanning. A basic level 6 tan, Mediterranean tan, and a Caribbean tan. You just can't go wrong here.

My wife & I have been going here since before it was Palm Beach Tan & we are tired of the poor…read moreservice and lack of customer respect. On more than three times in the last month this place wasn't open at 10am, 1pm and another time at 10:45am. Obviously PBT doesn't care because we complained to corporate over 3 weeks ago and nobody has responded or even emailed us back ???? They are obviously not affected!!! Good bye PBT we are moving to another salon!!

Palm Beach Tan is simply the best; no matter the location! I…read morehave been a Platinum member for 6 years. L.A. Tan doesn't even compare.(Tried it for 2 weeks.) Their rates and prices are in line with the industry. They do NOT use high pressure to sell. Though they are on commission, a simple "no thanks" will do. I like Carol Stream because of the VERSA Pro. and because Emily was manager. How they allowed her to leave is beyond me. Wherever she is now, they're very lucky to have her! Palm Beach Carol Stream, even without Emily (or Lindsey, or Nicole, or Ariel, etc., etc.) is still outstanding!

Customer service and facilities were good but the spray tan quality here is straight up awful…read more Sunday late afternoon - Before I went to get my spray tan, I showered and exfoliated and applied no skincare products. While there I bought and used the $10 primer packet all over, used the hand lotion as instructed, stood in the booth EXACTLY as the associate showed me, cleaned up after as I was instructed, wore loose clothing and did no sweaty activity for 18 hours. Monday morning - By the time I woke up the next day, my tan was crazy dark on my face compared to my body, uneven on my legs and arms, and you can see droplets all over my hands, legs, etc. I fixed with at home with a mitt and Bondi Sands on my arms and legs, and it looked as I'd hoped, except for my hands where it still has spray droplets that can't seem to be evened out. Little to no sweating and staying moisturized. Wednesday afternoon - I have orange patches in some spots, my hands are still spotty, and a square inch patch on my chest has rubbed off. Little to no sweating and staying moisturized still. I've gotten spray tans before and this has never happened elsewhere. I did *everything* I was supposed to do and this tan is crap. I've used Jergens and Bondi Sands at home that have worked better than whatever garbage LA Tan uses. I completely regret buying a 4 spray tan package. What a waste of money.

They're nice and courteous. My kids have been there and the airbrush sprays are even and look good.read more

Believe it or not. I'm not this tan naturally. Yes, I know... I can hear you gasping in disbelief…read moreas you read this right now and saying to yourself, "Mr Beautiful! Say it ain't so!", but in order to maintain this color all year round I must visit the tanning salon for a melanin enhancing session in the nude from time to time. I've been to other LA Tan salons as well as other various tanning salons and I like the staff here more than at some of the other places. Customer service is most important to me and I've seen the staff here practice great customer service by welcoming the melanin challenged and answering their questions. I like this LA Tan salon. Too bad for them that the nice weather is here. I won't be gracing them with my presence as much. But don't feel too bad for them, I'll return for regular visits in the fall and winter. For now, I'll be back for more 12 Minute Naked Juke Fests in the standing beds, as needed, throughout the summer to make sure my a$$ is as tan as my face. Holla!!!™

The girls are always friendly! the blonde girl who is there often is extremely informative &…read moreexplained to me each bed level, the difference in the bulbs, when the tan will kick in, why we have to wait 24hrs in between, etc... The beds work great & I'm always in & out!