10/10 hotel in terms of service, the views, and the rooms. It was beautiful to stay at - the rooms…read morehad a nice view as well as a private patio, and we were welcomed into the room with a great bottle of champagne. The hotel also had bikes you could borrow to bike around the town and the vineyards. Such a gorgeous property, and definitely one that's worth the money.

Beautiful hotel! It's a little challenging to find, but once…read morethere it's so worth it. Absolutely beautiful decor, great service and wonderful views! The bar menu is great as well- one of the best burgers I've had in Europe!

Wonderful midsize hotel on the Avenue de Champagne in Epernay. Great staff, wonderful swimming…read morepool, very private grounds, large room with excellent amenities. Why not five stars? The WiFi never once worked in our room, and the staff kept making excuses, like they expected it would. But other guests had the same problem. We had to go outside or to the lobby to connect. There is no restaurant at the hotel, and it's a healthy walk to the downtown commercial area. Their bar/pub is nice and they will order food in for you, which we did one night. But it's not a real meal. Another night we did the 25 minute walk each way to a great restaurant, but had to be sure we got back before they locked the gate at 11pm. Hotel La Villa Eugene did have a few drawbacks we didn't expect.

I have been a frequent visitor in Villa Eugène since it first opened in 2005…read more I have stayed in several different rooms through out the years and I can say that in general that the staff is nice, welcoming and attentive. When we checked in, we were asked if we had dinner plans and if there were anything that they could help us with. There is a one but thought and that is the breakfast. If you are looking forward to tucking into some fresh vegetables and fresh ingredients and larger choice of breakfast ingredients, it won't happen. The breakfast was very much focused on a selection of cold meats, couple of cheeses, some hard boiled eggs (cold by the time I had them), typical French pastries and selection of jams. They also have a small home made ready made fruit salads and juices ready for crabs in the small fridges. The breakfast: it is not bad by no means but it does leave you for wanting something more, a bit more " va va voom" for a five star hotel. The breakfast is the main reason for the evaluation of four stars.

A very special place in a tiny village in the French countryside. You basically have your run of a…read more17th c. chateau for however long you stay, which is pretty awesome. Manicured grounds to stroll, rooms in period style, and a great home-base for exploring the many tiny villages and small cities in this beautiful part of France. In fact, you can just drive in and out as you please - no valet and free parking right out front. Staff are very friendly and helpful, but unobtrusive. Meals are an experience - a sort of length and formality not seen in the US, but if you have the time to relax and unplug, it's a beautiful setting. Our room was surprisingly functional though - great Wi-Fi that we were able to use on Zoom calls, nice bathroom, comfortable bed. Quirky property, but we really enjoyed ourselves!

This is a very nice chateau 1:30 mnts driving from Paris. The restaurant etoilé is really good with…read morea lot of selection "fish, scallops, beef, fois gras ... etc". The reception gives you the feeling that you're at home which is not really the case in many other places in France. Make sure that the weather is great and spend a whole day here and why not a night in one of the château's beautiful room

Awesome ? More awful! Expensive hotel purporting to be 5 stars but definitely not! Lovely chateau,…read moresituation was great. But.... Spa was miserable sauna broken, jacuzzi cold and wouldn't heat, swimming pool outdoors full of flies. I complained and the spa manager laughed. I complained in reception and they offered a free spa treatment (not my thing) wanted to relax and soak. Wifi in hotel comes and goes not reliable. Plumbing was bad hot water was hit and miss. Smell of sewage in corridor awful. Staff smoked below our window which meant you needed to close window. No aircon luckily wasn't too hot. Restaurant was expensive €59 menu but by this point I had lost confidence and cancelled reservation so can't really comment on food. Other reviews in different sites are very mixed. Management are very defensive in those but to be honest I felt comments were justified. Save your money and book elsewhere. Think this place is struggling to survive and the customer is being penalised.

My favourite place in the area: authentic, and charming. I have been coming to this restaurant…read moresince i was a kid and always loved it: excellent traditional french food (try the huge variety of cheeses!) great products and a beautiful place. Service is amazing. We came with kids and the owner and waitresses did everything they could to make us feel comfortable and welcomed. There is a beautiful garden at the back for sunny days. Very impressive!