While visiting Paris, our 7yr old daughter got sick (caught what it seemed to be a virus - fever…read morefor over 48 hours). Called S.O.S. Médecins and within 30 mins a doctor arrived at our AirBNB. He checked for vitals and prescribed antibiotics and paracetamol. Dr. gave us a prescription to be filled at a nearby pharmacy. Excellent service and affordable price $130€. He spoke English and Spanish. We had international medical coverage so he gave us a receipt so that we can file a claim when we return home. Highly recommended. A+ Service!

I called and spoke in a formal polite greeting in French and asked in French if they spoke English…read more The woman was laughing and thought the urgency was very funny. Pretended not to know what an arrondissement is and said there was no street by the name we are at in Paris. We rent there. Continued to laugh. Told me if I spoke slow in English she would help me. She had me repeat the street name 7 times while laughing and mocking the letters back asking me to pronounce them. I asked her what her name was and she said Smithsonian. Absolutely despicable for a medical care service.

Saw Dr Salama - GYN on a Sunday. He was caring and listen to the concerns. He also did an email…read morefollow up with me in. the USA. Highly recommend him and the American Hospital in Paris

Had a very bad experience here in 2019. Went to the ER after being sick for a week and losing a…read moresignificant amount of weight. I am an American and was a dumb kid who didn't realize the hospital had nothing to do with the US and that there were almost no English speakers on staff (A couple of ppl spoke very broken English) As for the quality of care, it was very very bad. It took about 2 hours for the doctor to see me. When she finally did, the nurses came in and hooked me up to some IV fluids. I waited a few hours as they eventually ran out. The bag was then empty, so I pressed the call button for a nurse. I waited a while but eventually fell asleep. I woke up an hour or so later and saw the fluid line was filling back up with my own blood and pressed the button to call a nurse. After waiting 30 minutes and pressing it a few times, nobody showed up. I then got up and walked out into the reception area (sick, very weak and walking with the fluid line full of blood) and ask the receptionists if a nurse can come help me remove the IV by pointing at the blood in the line (I was young and had no experience in the medical field yet and didn't want to mess up the catheter in case I needed other treatment). They brushed me off and said yes go wait in your room. Well I did, for 3 MORE HOURS. I finally just took the catheter out myself as the whole line was filled with blood. It took another 2 hours for a nurse to finally come in to check on me. Very negligent staff and no communication between nurses and patients. Also poor attitudes from the receptionists the entirety of my stay