Infinite 'thank you's' go out to Jordan for troubleshooting, identifying, problem-solving and then,…read moreproblem-solving some more. I am so grateful for the amazing attention to detail, transparency, and record-breaking turn around on replacing the necessary parts under my hood to get my pets and I back on the road and heading home. Jordan and the entire Team is amazing! The knowledge and expertise here rivals the big cities and their compassion is priceless. Incredibly reasonable value for the parts I needed replaced and labor. The most miraculous thing is the fact that everything was handled on a Monday morning, all the while juggling the other repair work the cars needed in their full garage. These guys are a true God send; I am forever grateful and blessed that we crossed paths! Thank you small town America!

Traveling from Wichita to Liberal when my engine over heated. I Googled auto repair in Pratt and…read moredecided on Main Street Auto. I hobbled to their shop and Jordan diagnosed the problem as a cracked radiator within minutes. He was able to work me in and had me back on the road in less than two hours. I amazed and couldn't be more pleased. Jordan was very friendly, courteous, and knowledgable about my vehicle. Best experience I've had with vehicle repairs.

We were traveling through Pratt Kansas on our way to a car show in Springfield Il towing one of our…read moreclassic cars. The overhead light that holds the two interior lights had come loose and was hanging down. We had just drove by Doug Reh Chevrolet so we turned around and pulled in. I went in and met the parts manager Bob Gwin. He was so helpful, he looked up the unit and found what screw was needed however they did not have it in stock. Bob went in the back, handed me a suitcase full of different types of screws and a screwdriver, said go and try any of these. The screw was actually recessed in the housing, it had not fallen out just came loose, I used the screwdriver and the units been fine since. We own a company and have employees, Bob represents the kind of employee that engenders confidence with customers that after the sale, the attention to service will be there. Bob, thanks again!!!!

The entire team I worked with at Doug Reh was responsive, polite and professional! I purchased a…read moreused car from Doug Reh from my state of California and everything from viewing the car over the Internet, videos, questions etc. was all handled by my sales rep Heath. Heath told me all about the car, and even identified a small dent to be fixed prior to shipping - something I could not see over video and wouldn't have known about prior to purchase from another state. Kendra in finance handled all the paperwork and financing and was very helpful and responsive to financing. Donnie helped work out the transportation and solve issues with delays from the transportation company. I would recommend anyone who is buying from out of state to feel comfortable that they'll take care of you as if you're sitting in their office.

I locked my keys in my car and Brent was fast and efficient! Amazing service from an amazing…read morecompany. So thankful he was able to help me out!! I will definitely reach out if I ever need assistance again.

I ended up getting a flat tire on a weekend and my roadside assistance wasn't able to get anyone in…read morenetwork. they recommended Brent's Towing as an out of network possibility and I'm glad they did. They were friendly and showed up within half an hour of me calling, and then because I didn't end up needing a tow (just had to reinflate my tire so I could get to a mechanic) they didn't end up charging me. obviously I hope I never have car trouble again, but if I do I know which tow company I would call!