I loved the Panorama Sound of Music tour with Peter & Ferdinand!!! It's a fun, light-hearted tour…read more The guides are friendly and approachable and made it feel like you were on their first tour, not their millionth. That has to take a lot of energy. The tour had a great balance of being on and off the bus, particularly for such a rainy country (it rained for much of our tour, but surprisingly it was still quite enjoyable so I can only imagine how much nicer it would be on a clear, sunny day). It also seems doable for people who may not be up for walking long long distances. I was on the tour with two individuals (my mom and a friend) who would not necessarily call themselves Sound of Music fans and they loved the tour as well, particularly getting out to the lake regions. Lastly, normally I would scoff at a large bus tour, but in this case it's more fun with a large groups. The energy is great and enhances the experience. So long, farewell! Ps. I almost went with another tour company allegedly recommended by Rick Steves. The reviews didn't support his recommendation. I'm glad I went with Panorama.

Disappointing tour guide experience. He was rude and dismissive whenever we asked questions, with…read morelittle patience or willingness to help -- not what you'd expect from someone whose job is to assist tourists. Communication was also poor; at one point he forgot to tell us what time to be back at the bus, leaving us confused and anxious about missing it. On the plus side, the salt mine itself was a fantastic experience -- just let down by the guide José.