Lauren was so helpful in helping us purchase a home for the first time! As first time buyers, the…read moreprocess was daunting and completely foreign to us, but Lauren explained everything with clarity and patience, and provided us with all the tools and resources we needed to be successful. In this market you have to be nimble, and Lauren was incredibly responsive and available when we needed her. It was so reassuring to work with such a dedicated agent. What was really helpful was how well Lauren understood the market and her help with valuing listings. When it came time to submit an offer, she was so engaged and active in the negotiation and helped us get into contract on the first offer!

Lauren Neuschel handled the purchase of my Potrero Hill condo and she was excellent. A problem came…read moreup mid-transaction that could have delayed the closing but she worked to get it resolved and we stayed on schedule. The details were handled before I asked. She answered fast, provided candor, and didn't sugarcoat things. I would work with her again

Always selling beautiful homes in our Potrero Hill neighborhood in San Francisco…read more Home quality offerings, videos, photography and staging are stellar. In an extremely competitive San Francisco real estate market where buyers are acquiring $1 million above listing prices means having either a buyers or sellers agent is critical in having the hyper local neighborhood real estate expertise, insights, marketing, deep knowledge of local market value.

My wife and I spent 15 years in the East Bay dreaming about moving back to San Francisco, but when…read morewe finally decided to make it happen, we came to the search pretty unfocused. We knew what we wanted (classic SF character, water views, a walkable and vibrant neighborhood) but had no clear sense of where to find it all or how to think about our budget. We needed more than a real estate agent; we needed someone who could help us find the dream itself. Danielle Lazier at Vivre Real Estate became our buyer's agent, and she was exactly that person. She listened carefully, zeroed in quickly on what would feel like home to us, and brought real clarity to how our budget aligned with home values on the ground. She was direct and always available, without ever making us feel rushed. We found a stunning co-op apartment in Russian Hill with breathtaking views. Danielle's strategic pricing advice helped us craft a winning offer, and her expertise navigating the additional complexities of a co-op transaction was invaluable. She connected us with excellent vendors, guided us through contingencies, and kept us calm through closing. If you're a home buyer trying to navigate San Francisco's uniquely complex real estate market, there is no one more qualified to have in your corner. She turned a vague old dream into our actual home, and we couldn't be more grateful.

Samantha and her team for the job done for us!…read more Before any referrals, by chance we met Samantha at an open house while we were in our window shopping phase. We were impressed with her approachability and professionalism. It crossed our mind to work with her as our exclusive buying agent then. Later, we found out several of our friends also successfully bought with Samantha in San Francisco so we decided to reach out. The process was simple, we met on a zoom call and shared what our preferences and deal breakers were. Four months later and we closed in the sunset district! We never felt pressured and Samantha kept us positive and kept us engaged as the market competitiveness can be disheartening at times.

Samantha helped me through every step of the process of selling my home and purchasing a new one…read more Thanks to her expertise and strategy, my house sold for $170K over the asking price in less than a week after listing. She also helped create professional marketing videos and promoted the property on social media, which brought in great exposure and strong offers. On top of that, her team was incredible , they helped refresh and prepare my house within just a few weeks before listing, making it look its best for buyers. I truly feel blessed to have had Samantha as my agent. I highly recommend her to anyone looking to sell or buy a home. Her professionalism, dedication, and amazing team made the entire experience smooth and successful.

Laura Kaufman is an exceptional real estate agent. She helped my sister sell her home 10 years ago,…read moreand recently helped us sell our property above asking price with multiple offers. Her advice on preparing the home, pricing strategy, and marketing made a huge difference. We received multiple offers after just 10 days on the market and closed escrow in only three weeks. The entire process was smooth, efficient, and stress-free. Professional, knowledgeable, and results-driven, Laura Kaufman is truly one of the best real estate agents in the Bay Area. Highly recommended!

We recently worked with Laura to pull market comparables for our home in San Francisco, and the…read moreexperience was exceptional. We initially connected with her through our business school alumni network and already knew of her stellar reputation, as she had successfully helped two of our friends navigate their own home puchases/ sales in the city. The current SF market is moving incredibly fast--especially with the recent AI boom--and because inventory is so tight, finding accurate comps for a unique property can be a challenge. We had done a significant amount of "homework" before reaching out, but Laura's insight was invaluable. After working with her for a week, we were impressed by her market knowledge-- the data was well-supported by nuanced judgement that confirmed our own research and gave us much-needed confidence in our valuation. Ultimately, we decided not to put our home on the market at this time, but this process gave us a glimpse into the level of professionalism and expertise Laura brings to a real transaction. We would not hesitate to recommend her to any of our friends or colleagues looking for a sharp, reliable RE advisor in San Francisco.

Kevin goes above and beyond as a realtor. During the home search process, he toured potential…read moreproperties and recorded videos highlighting all the relevant details, giving me a thorough preview of each home. When evaluating a property, he prioritized investigating every detail--sometimes literally digging around--to make sure it was safe and sound. He took the time to understand my priorities and helped me purchase a property I'm truly excited about. The property needed some updates and changes, and Kevin helped with the heavy lifting by making a list, identifying the key issues, and helping prioritize the work that needed to be done. When I shared everything Kevin was helping me with, friends were surprised. They said their realtors were no longer involved after the sale. Kevin clearly loves the process of matching homes with buyers. I'm grateful for his help and support.

After relocating to Washington, we worked with Kevin and his team to sell our condo in NoPa -- and…read morewe couldn't be more grateful. We were introduced to him through a close friend who had worked with him before, and I can see why they recommended Kevin's team. Kevin is highly organized, ambitious, and one of the hardest-working people we've ever met. From the start, he came to us with a clear vision: make thoughtful improvements to maximize appeal to buyers. He handled the entire process seamlessly, managing every detail and going above and beyond to keep expectations aligned every step of the way. If you're buying or selling in San Francisco, we'd recommend Kevin without hesitation. He truly puts his heart into his work.

My sweet landlord contracted this company for the last 5 years that I have lived in an apartment…read moremanaged by Makras. I do not recommend them to any owners looking to get efficient service to their tenants or properties. Over the several years that I lived in this apartment managed by Makras, responses usually took up more than a week to any emails or voicemails that were left for repairs for kitchen sinks, leaking from the rain on the back door, door repairs for doors that don't close, and keys for locks in an Edwardian home that used skeleton keys for the restroom and bathroom. When the building was being sold, the washing machine was full of quarters at and despite a dozen calls and emails, they did not remove the quarters from the machine for over 6 weeks, which was a violation of our lease and tenant rights. It took the real estate agent to be notified during the sale before they even removed the quarters. And when they did remove the quarters they did not notify any of the tenants. We had to email Viktor to ask in an email. I also had a unique breastfeeding shirt that was left in the washing machine that is now missing. The owners said that we should be receiving those quarters to replace the $10 I lose not realizing the machine was not working, but my shirt remains in the missing and we have yet to receive the quarters. Specifically we have been told to send emails to Maria for any building repairs. And in those last 5 weeks while the building was being sold I never received an email or call from her. I also had left messages on the general voicemail and for Viktor Makras and never received a call from him either. When finally someone did answer form reception, they told me to just email him or to leave a voicemail for him. And they said that the building was sold so it was none of their business anymore.

Makras Real Estate is a terrible company. I rented two apartments with them. For the first…read moreapartment, they changed the terms of the lease, removing yard access which was the whole reason I moved in since I have a dog. I had to negotiate for rent reduction, which was a small fraction of the rent. The landlord was nice and came by frequently, so I was able to talk with him about being let out of my lease if I found another place with a yard. I ended up finding a place with a yard also through Makras. The application process was easy since they already had my documents. I emailed with the leasing agent about having two dogs in the unit, and he approved. He noted "dog approved" on the lease. Then when I was fostering two puppies, VICTOR from Makras sent a letter in the mail saying there were complaints that I had three dogs. Luckily one was to be adopted that weekend, but I wrote an email to them that I was approved to have two dogs. A lengthy correspondence followed. VICTOR always sent a letter in the mail, a clear power play that only delayed the inevitable: I had an email stating that I could have two dogs and the note on the lease did not specify the number of dogs. Then when I moved out, they withheld a third of my security deposit for cleaning and painting. I emailed that the lease states that standard wear and tear should not be taken out of the security deposit. I also pointed out that the paint in the kitchen was peeled off by the trash can lid opening and closing and other simple things. One could literally scratch the wall and have paint come off. VICTOR MAKRAS sent back blurry pictures of the unit to prove that it was dirty. The pictures looked clean, and any dirt could not be seen due to the low quality of the pictures. Despite pointing these things out, Victor did not sway from his initial, WRONG decision not to return my security deposit in full. I DO NOT recommend working with this company.

Simon got me the ideal house for my parents in Oakland. Close, but not too close. Super crazy…read moremarket now but he knew what to put the offer in to get the deal done. He was always willing to drive to the east bay and was quick and responsive. Highly recommend.

Simon is professional, personable and a great planner. Our family found him quick and responsive…read more Since he grew up in San Francisco, he knows the area intimately and can serve as a guide to any neighborhood. That's an asset to someone like us who are not from Northern California. When you work with him, you will get results.

Gave very helpful advice on short notice, also runs an appraisal service that is wonderfulread more

Max was exceptional as he handled an estate sale for my family. When we met on the phone he…read morementioned that if we needed help getting the property ready for sale, he was "not afraid to get his hands dirty". At first, I did not really take him seriously, but it turned out he was not joking. He was hugely helpful and personally tidied up the back yard and cleaned out storage areas during staging as well as after the sale. He really went above and beyond, and it made a things so much easier since we were managing the sale from out of state. His professionalism and communication were excellent, and his years of experience in the neighborhood were instrumental in finding an excellent new family to fill our loved one's old home. On a personal note, Max took excellent care of us, and the home, during an emotionally challenging time. Thank you Max! We are happy to provide him an outstanding recommendation.

A very professional and helpful man! He was extremely communicative and smooth throughout the whole…read moremove in process. Thank you so much for all the help!! Highly recommend

Chris is kind, clear, and honest. I would work with him again, but probably won't have to, as…read morewe're in the perfect place.

Before working with Flat Fee Buyer, we had worked with a few well-known "top" Bay Area agents and…read morecame away disappointed. Despite their reputations, we didn't feel like much time was spent educating us on the market, helping us think through pricing strategy, or guiding us through difficult decisions. At times, it felt like the expectation was simply to figure things out ourselves, waive contingencies, and make the highest offer, all while following the traditional commission structure. Our experience with Flat Fee Buyer was very different. Vikrant, Hira were responsive, practical, and easy to work with throughout the process. Special shoutout to Kyle for quick follow-ups and great turnaround times. Vikrant was also incredibly helpful in sharing his honest perspective, when we were exhausted from getting outbid and starting to consider areas that were not originally our top choice. Especially appreciate his quick turnaround and countless deep dives on disclosures In a competitive Bay Area market, every dollar matters. Flat Fee Buyer's model made a lot of sense to us because the level of effort in representing a buyer does not necessarily change based on the price of the home. The rebate was meaningful and allowed us to put that money directly toward remodeling our new home. Overall, we felt supported, informed, and better aligned with this model. It feels fair, transparent, and something that should become much more common in the Bay Area. Highly recommend Flat Fee Buyer.

We had a great experience working with the FFB team. They were easy to communicate with throughout…read morethe entire process, always responsive, and willing to answer any questions we had. Their market knowledge and insights were extremely valuable and helped us make informed decisions with confidence. The team was professional, supportive, and made what could have been a stressful experience feel smooth and straightforward. We highly recommend them to anyone looking for a knowledgeable and reliable buyers agent.