OK Venue, terrible service. The casino itself is OK- nothing special A heavy emphasis on slot…read moremachines rather than table games. I have nothing but praise for the bar and restaurant staff who were welcoming and friendly. Unfortunately the croupiers and casino staff were appalling. Croupiers are sloppy with chips and you have to watch them like a hawk. They are also extremely rude- constantly chatting and laughing with the pit boss- quite obviously at the players expense. Very unprofessional. After a particularly rude comment form a croupier, i decided to leave. I told the pit boos why. The pit boss followed me out and repeatedly insisted on a conversation about the issue- even calling the croupier over. I repeated told the staff that i was happy to give feedback but not in public- something that was ignored completely. The manager was eventually involved- and to his credit he heard me out in a relatively quiet corner. Regardless- he left me with little confidence they will resolve any of the issues i highlighted to him. In summary- if you are looking for a soul-less, terrible experience- this is the place for you. If you value customer service and a pleasant night out- try somewhere else. If you find yourself in here and have any kind of problem....don't count on the arrogant, unfriendly and unprofessional staff doing anything about it. Save your time and money and go somewhere else.