La Locanda del Conte Mameli Hotel
Via delle Terme 8 Olbia SS, Italy
We booked this hotel for Sunday August 27th and 28th checking out on the 29th of 2023.
We booked the Queen Suite Spa Martina for the first night and the Princess Suite Spa Giada for the second. The Hotel is very nice and the people who work the front desk are very professional and courteous. The problem we had is the temperature in Olbia at the time was 91F/33C during the day and 73F/23C and very humid. Apparently the Air conditioner was not working the first night. They provided a small fan but the humidity and heat made for a rough night. Without screens on the windows and the high humidity, we kept them shut. We asked to speak to the manager, and they said he was not at the hotel. I politely asked for a discount for the air conditioning not working and they said they would pass it on to the manager. The office staff said they would have him get a hold of us prior to our departure on the 29th. He never got in touch with us nor emailed us to apologize or compensate us in any way. Several weeks after arriving home I emailed the hotel asking for some sort of resolution and did not receive any response. As lovely as this hotel is, I would NOT RECOMMEND staying here as the hotel's management only cares about money and not the well-being of his guests read more