I paid $8 for a small cup with one scoop...is that normal in Lake Elsinore? Because that felt absolutely diabolical. I recently moved in, so I'm clueless. I won't be going there anymore. lol read more

I'm honestly surprised how the young generation has become. A young lady with blonde highlights, tall and petite who attended me was very rude and talked back to me for a simple question. She said we couldn't use the restroom because they barely "cleaned" it. Mind you she didn't want my friend who's pregnant to use the public restroom that specifically says for "customers". She made a comment saying "I'm not the one who got her pregnant". That's honestly super disrespectful of her to say that. After the fuss over the restroom she finally let her use the restroom and it was super dirty!!! Nothing was cleaned as the young lady said. I been coming here for a while and I have never experienced such disrespect from an employee. Very unprofessional. read more

Pretty cool place! I can't believe it's been around for a while in the stater bros shopping center and I had never gone! I really liked how open, colorful, and clean the place is! Very fun and welcoming! They have a variety of many different treats! And I loved how they have their ice cream in display! Definitely reminded me of the ice cream shops in Mexico! The ice cream was very yummy and sweet definitely has a different taste then the typical ice cream but defiantly resembles the flavors from Mexico! And the mangonadas were awesome!!!! Will definitely be back! I really want to try that milk strawberry drink next time I go!!!! read more

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I wanted to share my thoughts and disappointment on the service I received from the owner and his mother! I live in the area an I been coming to this location for years now... Seen the owner and his mother I seen me and serve me in the pass! 3 weeks ago I order a Tosticolo and the tamarindo that came inside was sour an hard I order this at night coming from work tired! I called right away and the girls so nice told me to come back and get a new one but I was so tired that I told them it's ok.. Than she offer to write down my name and to come back for a new one.. Perfect customer service! Busy with life I went back 3 weeks later and I start telling the mother of the owner what happened to me and the owner and she looked at me like I was crazy... Than ask me "are you sure it was here" I thought to myself "wow I can't believe she's asking me this" than I told the owner to get me a tostiloco and to charge me!!! And he did!!! Not even caring what I told them.. At least offerin me a discount or something... Nothing... to you the owner ... read this ... I didn't need a free tostiloco I have money I can pay for them ... I didn't needed anything free ... but if a customer is complaining about something which in this pass 4 years that I been going I have never done anything like that is because it was true !!!! You forgot customers are always right and probably you did needed those $8 desperately... no wonder you workers come and go and you can keep workers ... your mother been the age she is she should of acted better but she was the worst! No wonder ! I will post this in all the platforms that I can find just to make sure you know you did wrong !!! read more

I have gotten the vanilla raspado multiple times so I know how bomb it tastes but this particular night, the person helping out was super rude and the raspado tasted rancid, or like they put soda in it, or they put something different I should've gone back in but the person attending was already in a bad mood and I was not about to put my energy into being all rude, so I let it be and throw the whole thing out. read more

La Monarca Michoacana - Vanilla raspado - Ice Cream & Frozen Yogurt Near Me - Lake Elsinore, California

Had a pistachio paleta (milk based), and it is my favorite paleta that I have ever had! They make all the paletas in the shop, and explained the process, which was interesting. Also got the tostiloco which was quite good. I came here with my buddy on day 4 of a cross-California bike trip when we were hit by 100+ degree temperatures. The owner let us hang out in the air conditioned shop for 6 hours as we waited out the heat, and even kept us supplied with ice water. A big thank to La Monarca for the wonderful paletas, tostilocos, and for their kindness. Will recommend to family and friends, and will always be back whenever I am passing through. read more

We use to come to this place for a while until we moved and came back. It was reasonably priced back then but after tonight we'll probably never come back again. We got two medium corns with hot Cheetos and 3 paletas and it was 29 dollars. That's insane, that's more than a meal somewhere. It was 20 dollars for just the two corns. You know how much corn you could buy with 20 dollars and do it yourself. Whoever keeps supporting this overpriced business is wild. Also she said you get charged by corn and each corn was 3 dollars. So if there's 4 corns in the two cups at 3 dollars each it should've been 12 dollars. We'll just be going somewhere else for now on. read more

La Monarca Michoacana - Receipt of everything - Ice Cream & Frozen Yogurt Near Me - Lake Elsinore, California

My friends took me to this place. Great place. Wish they were here when I was growing up in Lake Elsinore. Staff were super kind and friendly. The mangonada and elote I ordered were amazing!!! I'm on vacation right now and definitely coming back before I leave. read more

La Monarca Michoacana - Mangonada - Ice Cream & Frozen Yogurt Near Me - Lake Elsinore, California

Love the elote con hot cheetos Chia and lemon water bomb..my son loves the kiwi strawberry popsicles the price is good service is good everyone is always friendly read more

La Monarca Michoacana - Bomb!!! - Ice Cream & Frozen Yogurt Near Me - Lake Elsinore, California

Messed up our order. Added very old strawberries to the biónico worst snack place ever!! read more

La Monarca Michoacana - Old fruit on biónico - Ice Cream & Frozen Yogurt Near Me - Lake Elsinore, California

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Great place with so many options to try from a great selection of Ice creams to tostilocos, Elotes in a cup, biónicos, aguas frescas and so many other things I saw on their menu. I got a biónico and it was amazing. My husband and daughter got a strawberry, cajeta, and strawberry en crema ice cream and they were all great. The place was very clean and well set up. We were also greeted with a smile and a welcome. Will defiantly be combing back soon. read more

Amazing staff!! We came in right before they are closing. The servers still smile and gave what we want and more!!! Will be back soon

The girls who work here are always incredibly slow and rude. Nobody greeted us, They can see the line is long yet they are in no rush to attend anyone. I asked for 1 scoop of icecream and usually when I order this, the cup is never THIS empty. 1 scoop of icecream is usually 3. The worker who attended my friend and I saw that the bucket of limon ice cream was practically empty and instead of going to the back for a new one she scraped the bottom of the bucket and gave us the last of what was left, without bothering to fill the cup to the usual 1 scoop expectation. Definitely don't think the manager would approve of this, considering he has attended me before and filled up my icecream cups. Love this icecream but the customer service and young ladies definitely need lots of improvement read more

La Monarca Michoacana - "1 scoop of ice cream" - Ice Cream & Frozen Yogurt Near Me - Lake Elsinore, California

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I really enjoyed the quality of the ice creams, very consistent and tasted nothing artificial. Straberry and Tres Leches were my favorite flavors read more

My review is on behalf of my mom who is a regular at this spot along with my two nieces :) I'm excited to try all the yummy snacks and hopefully become a regular whenever we are in town since I live in OC. Mom was sharing with us just now the type of customer service she has received and how the quality and variety of food (snacks) offered can not be compared locally. From her experience the owner is one of the most caring business owner she's met and we've met many. If you read my review and decide to give this place a try like me give me a poke or whatever you do on yelp Can't wait to update my review with a first hand experience. read more

This place is amazing! It has everything from popsicles (paletas), ice-creams, aguas frescas, fruit snacks and even savory food like nachos, elote, mangoneadas, tostilocos, milk shakes and the list keeps going. Their selection of paletas and ice-cream are endless and the flavors are so unique! This location is very clean and customer service is excellent. I have to stop here every time I go to the Lake Elsinore area. I really recommend this place if you want to taste authentic La Michoacana inspired frozen desserts and treats. read more

Poor customer service. Don't bother coming here. Make the drive to the one on mission trails.

I love this place. If you want authentic Mexican ice cream, paletas and all those good and tasty treats this is the right place to come. I tasted the Tostilocos, Pistachio, gansito, mangoneada, Mamey paletas and they are delicious. Can't wait to come back and taste the hot cheeto esquite. They have the best and friendly customer service. The owners are from Michoacán, where the paleteria Michoacána originated read more

I was just here and it's a little hole in the wall place, but they have so many flavors and it was clean inside! They have a lot of different concoctions and I do not speak Spanish so I have no idea what I was doing but the guy working helped me out and I got a hot cheetos elote which was amazing! I also tried some ice cream which was delicious as well. I plan to continue coming and trying different things! read more

La Monarca Michoacana - Hot cheetos elote - Ice Cream & Frozen Yogurt Near Me - Lake Elsinore, California

I'm 6 months pregnant and always craving corn I usually get corn in a cup and usually they do a decent job this time i ordered there hot cheeto elote because it's a new item and I love hot Cheetos and it basically was mayo and hot Cheetos crumbs so not worth 4 dollars it didn't taste good at all I seriously should of stuck to the regular elote at least that would have had more to it then just mayo never again will I get this very disappointed read more

La Monarca Michoacana - Ice Cream & Frozen Yogurt Near Me - Lake Elsinore, California

So many delicious flavors, including treats we Asians can appreciate like tamarind, mango, guavo and guyabano (soursop). The staff were teens but super nice. They let us try sooo many flavors. Great service and good portions. read more

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They have the best Ferrero Rocher Ice Cream and the corn in a cup is amazing!!! And they're so nice and it's super clean! Which is amazing read more

La Monarca Michoacana - fresas con crema!! Fresh strawberries and cream!! - Ice Cream & Frozen Yogurt Near Me - Lake Elsinore, California

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So yummy ! Everything is so good . They have many different things you just don't know what to pick because they're all so darn delicious! read more

La Monarca Michoacana - Small Mangonadas in mango & lemon flavor - Ice Cream & Frozen Yogurt Near Me - Lake Elsinore, California

My go to place for cravings BUT the staff can be really rude and opinionated. Every time I go in, they always seem mad, other than this, this place is okay read more

Me and my husband come here at least once a week with every visit we get great yummy treats and great customer service , facility is always well kept and clean you are in and out of there within 5 min or so ! read more

We are regular customers here and we have had good experiences here since they opened , but tonight has changed our thoughts about this place. My husband and I came in at 8 pm (the window says they closed at 10) and all the chairs were up and they were mopping so I asked if they were still open ;they said yes but then the girl got super rude. I asked why they were cleaning up already since they close at ten and her reply was " we actually close at 9:30 and if you know anything about food service,we want to get out as soon as we can". I then told her that they looked closed and that it was bad for business. 2 hours before they even closed!! She was so rude and disrespectful. Definitely thinking twice before I come get again. read more

Came in for corn in a cup. I have to say this time i got skimped out. Corn in a cup is almost 3$.. id like to at least get my moneys worth. The prices here are pretty high and small portions. read more

La Monarca Michoacana - It would be great even if it was at least filled up to the rim of the cup. - Ice Cream & Frozen Yogurt Near Me - Lake Elsinore, California

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Very clean, friendly staff and a ton of different flavors to choose from. This is for sure a hidden gem. It's a must try!! read more

La Monarca Michoacana - Ice Cream & Frozen Yogurt Near Me - Lake Elsinore, California

The idea is good. Ice cream is old, almost separates right when it is served, Not creamy at all. Other Michoacanas parlors' nuez ice cream is sweet but here it tastes almost salty. We've been there twice and both times nachos chips were old. My Ice cream today had a big hair eewwwww. Place is under staffed so be ready to be in line for a while, the counter girls are not rude but not customer service driven either. read more

La Monarca Michoacana - Ice Cream & Frozen Yogurt Near Me - Lake Elsinore, California

First time having a mangonata, it was amazing, I got mine with watermelon as well. Very uplifting environment, clean and nice people

It was my first time trying this place & let me tell you it was soo goood. I got an esquite which was delicious, my brother got a mangoneada which also didn't disappoint. Another thing about the place is that it looks and smells CLEAN. I loved it. I will definitely be coming back & I live in the SFV. read more

They have a good selection of flavors. Wish their mangoneadas were done with real mangoes. Its still nice to have something close when you get a craving . prices are not bad either. read more

Several ice cream flavors, just not really any that appealed to my tastes. My daughter liked the "bubble gum " flavor. And it's very clean and plenty of places to sit. The music was a odd when I was there a few weeks ago for a "family " oriented place. The employees working were helpful. read more

Always good customer service when i come in. I can't get enough of the Ferrero rocher ice cream !! Soooo yummy

This place is perfect has very fresh ice cream, corn cups with chile, frozen bananas, cucumber w chile its like everything you crave in one spot very clean and great customer service will definitely be back read more

Just moved here! And it really feels awesome to have a touch from LBC out here! Loved the ice cream. We will be regulars here.

Our family loves this place. They have a big variety of flavors that please all 6 of our taste pallets. I personally love the banana paleta, and my kids like to pick a new flavor each time we go. Don't get me started on what my husband likes. Let's just say they don't only sell yummy ice cream. We are looking forward to another summer filled with yumminess! read more

Place is great, third trip here and no complaints at all. Fast friendly service every time.

Costumer service rocks, ice cream is awesome. The whole store is overwhelming with lots of ice cream flavors. Super clean and delicious.

What impresses me most about this spot is that all the ice cream flavors are made in house. The area is clean and decorated nicely. The employees are kind and friendly. I'll definitely be returning to La Michoacána. read more