Called salon and requested 2 appointments for mani/pedis. Was advised appointments were not used or available and that this is a 1st come 1st serve salon. No problem, we drove 45 minutes to get there. When we arrived at 11am we were greeted by Lee who seemed very friendly and polite. We were seated in the last 2 open chairs and began to listen to the casual conversations around us. $5 Lee was the entertainment. We understood the 1st in thing completely as we patiently waited. As the hours ticked by, I finally got my pedi prep by MaMa and then waited again for a very busy Rose to get around to complete the gel color. In the meantime, my SIL was finally getting her pedi from Lee. Again we waited. We were forced to watch a Vietnamese cooking show that was tuned in the entire time we were in the salon. While finishing her pedi, my SIL asked about the possibility of a mani as she is a nail biter and had very small nail beds. Rose assured her that it could be done but she would be using overlay rather than tips. Rose worked on my gel manicure first and then started the overlay. She even took before and after photos to post on her webpage. I was truly impressed. At just after 5pm we were finally finished. Even though the wait was ridiculous, we felt it was worth it. It was my treat and $255 later (including tip), feeling pretty, we left (after over 6 hours in the salon) with the assurance that we should return if we had any issues. After just 3 days one of SIL's acrylic overlays popped off. 2 of the other nails had jagged edges and several of my gels were chipping. The salon opened at 10am and since we knew of the 1st come 1st serve policy we were at the door at 9:25am. Shortly thereafter a well dressed lady showed up and advised she had a standing 10am appointment for a mani with Rose. Another very nice lady also showed up and said she was advised by Lee to come at 10am. When Lee opened the door promptly at 10, he advised he had a 10am pedi scheduled with yet another lady. So much for the no appointment, 1st come policy. When I tried to get the situation sorted out, Lee said "don't you make my day bad, I am diabetic and I'm already shaking". He advised me to sit and that Rose was on her way. He escorted the 2 pending pedis to a chair and asked my SIL to have a seat at a mani station. The 10am mani appointment went straight to Rose's station. Lee then began the pedis and began answering questions about us to the ladies he was attending to. "No, they don't come here, they need repairs". He also commented on SIL's lack of nail beds (while she was sitting behind him). When Rose showed up, he advised we were there for repairs. She remembered us right away and said "she has no nail beds, I said I would do my best". The mani lady knew we were there and why and advised to handle SIL first. Both Lee and Rose, almost in unison said no, she will take too long. So SIL sat, I sat and they talked about us both like we weren't even there. After waiting until after 10:30, my blood was boiling. I felt disrespected, lied to, and cheated. At this point I told my SIL, I had to leave and actually started to but came back in. I had to voice my ABSOLUTE FEELINGS OF FRUSTRATION & anger. "I'm not sure what I am more upset about, your disrespect of my SIL in front of her, your lies about appointments and 1st come 1st serve, the fact that I paid top dollar and tipped accordingly or you complete lack of customer service" or something to that effect. I advised I would leave a bad review to which Lee loudly responded he would have an answer to. What should have been a simple fix and repeat business for LA Nails, turned into people showing true colors. Experience showed new customers are not treated the same as the regulars. If you're new, look elsewhere. read more

I needed an acrylic fill-in badly! wasn't sure where to go as I'm new to the Buckley area.. Chose LA Nails after reading lots of reviews and looking at nail pics. i did have to wait a bit since they don't take appts but I did call ahead. Rose and Lee were very friendly, and kept acknowledging me with updates as to when it'd be my turn. I wanted a design instead of just polish, so I brought a pic for reference.. I told Rose to be creative and just do whatever.. I got there about 1:00, got seated at a station about 2:30 as there were 2 people ahead of me. Finished at 4:20.. Nail art is just that, ART.. it takes time... love, love, love the results! read more

Great job from beginning to end. Walked right in and had wonderful service. Wouldn't have stopped if not for the great reviews

Had a great experience here!! She did my nails perfectly! She took her time making them even and making sure they were painted properly. Really appreciate the hard work and effort put in here. read more

La Nails - Nails - Nail Salons Near Me - Beckley, West Virginia

Best nail salon in Beckley, hands down. Their pedicures are awesome! Love the dipping powder on my hands. Lasts over a month.

I had my first pedi today! I have problem nails so my expectations weren't very high. I am over the moon with the job that Lee and Rose did on my feet. To say that I am excited for my next pedi is an understatemen! Thank you Rose and Lee for the care you gave me today! I appreciate you more than I can say! Kim P read more

Self care is a must. Rose and Lee treat you like friends always making ur time there very enjoyable. Great service great people. I always leave there feeling very relaxed and happy with my beauty choices I have done for that day. There's always tons of talking and laughs had by all guests during your visit. read more

First, this has been my regular nail salon for years. The ownership changed hands a few years back, so the review from 2011 shouldn't apply. I have been very happy with the quality of the service and the finished product. My nails always look spectacular (no thanks to my efforts!) Needless to say, everyone has different expectations of a nail salon, but I can only say that my experience has only been positive. I was present one time when the state inspector showed up and she passed the cleanliness of the salon on all counts, so that really shouldn't be an issue. L.A. nails has just been remodeled and the atmosphere is lovely. The people are friendly and generally very accommodating. I don't hesitate to recommend this nail salon based on my experiences. read more

I have been going here for years. Rose treats me like family. She always does a great job when I get a wax. She also did my tattoos on my eyebrows. I get comments on them everyday. read more

Went to la nails around 3 didn't leave until 6:30 I wanted a standard pedi. I sat at in chair for 30 mins before getting water. When lady came to put water in the basin it was cold I asked if she could add hot water and she laughed at me and walked away. My pedi was half assed. Didnt even get my toes clipped or polished. Lady left me and started working on someone else. Won't go there again. read more

Was saddened when we visited here after COVID. The Mr was wonderful and did a great job. Then The Mrs came around to just do the trim and polish. With three other people in chairs and two others waiting, it was a rush job and looked like it in the end. read more

I recently had moved to the area and noticed on Facebook that this salon had some of the best reviews. I went and had an amazing experience. Everyone was very friendly and not to mention my nails turned out amazing (I got the dip polish). Rose really knows what she's doing and I am very pleased. read more

I went here on recommendation by a coworker, so not everyone's experience will be as bad as mine. I intended to soak off my artificial nails and get a new set. I found this place to be rude, dirty, and unprofessional. I paid about $65 dollars for the services. I was the only customer when I arrived at the shop. I had a female nail technician and there were several others around who may have worked there or may have been family. They were of the same ethnicity and all spoke in a different language. I am not sure what ethnicity and I don't want to insult anyone by guessing. While she did my nails, she spoke to the four people who were watching her do my nails in a different language. I am not trying to be closed-minded and I have no issued with foreign languages being spoken in 'merica', but I am the one paying over $50 for artificial nails and included in that price I was paying for the experience of being pampered. A whole conversation was carried on literally over my head in a different language so I was completely excluded. When I asked a couple questions, they were quickly answered and their conversation was resumed. They did not even try to include me while I was getting my nails done. I was not happy with the sanitation of the place. When my old nails were soaking off, she dropped dusty dremel bits into my bowl of acetone to clean them and also tried to use a very dusty nail file on me. She rolled her eyes when I asked for a new nail file. The place was unprofessional. While she filed my nails with the dremel and talked to everyone around me, I had pulled my hands away because she burned me with the dremel. Then when she put the primer (which is a acid) I had two nails that felt like they were on fire. When I complained about how badly it was hurting, she told me it was normal and to just watch the television. My nails hurt for over a week. When my friend (who is a nail technician that does not do artificial nails) took a look at my nails, she told me that I received a "ring of fire" which is where the nail plate is filed through and the acid gets into the spongy tissues underneath. Thanks to this experience I have researched about what should be expected from a nail salon. New or sanitized tools should be used for each new customer, the process should never hurt, and if I am paying for the experience of getting my nails done then I should speak up more when I am unsatisfied with my experience. read more

Never again. I wish I would have went to the mall instead. Rude and don't know what they are doing.