I am in awe by the audacity of anyone leaving this hotel less than 5 stars. It is amazing and…read moreworth every penny. Let me start with the staff, because they deserve a lot of praise. I believe I emailed the hotel at least two dozen times with various questions about the spa, the restaurant, bike rentals, airport transportation and more, and every time their responses were prompt and helpful, including getting us a table at the restaurant even though their reservation system indicated they were booked. At the hotel, the front desk, bar, and restaurant staff were wonderful - friendly and very helpful. It helps, by the way, if you make even a modicum of effort to speak french - say Bonjour or Bonsoir (good day or good evening), say s'il vous plait (please), and say merci (thank you). In that way, you don't come off like an arrogant tourist. The hotel itself, as you can probably tell from the photos, is beautiful and no expense is spared for your comfort. The rooms are large and welcoming. The beds and very comfortable and the bathrooms and showers are great. We had a beautiful patio overlooking the vineyards. The back of the hotel has outside tables overlooking a beautiful courtyard as well as some lounge chairs to relax in. Pool looked good, but we didn't use it. Location is great. It's about 3-3.5 km from the village using a lesser used road/bike path behind the hotel (as opposed to the main road which might be a bit too dangerous). I would call it an easy bike ride, but its a hilly area and it's a bit strenuous to get there. Much easier on the way back. There are taxis, if biking isn't your thing. Melissa used the spa but unfortunately, I waited too long to reserve a treatment and wasn't able to go myself. But during her spa treatment, I had a nice time at the bar chatting with the bartender about French whiskeys and trying a few myself. Finally, our meal was absolutely superb. Besides a cheese plate (wonderful), some wine (from Saint Emilion, of course, and delicious) and a tray of small appetizers from the kitchen, I got the John Dory confit, which is a meaty white fish. It was excellent. One of my favorite meals in our 9 days in Bordeaux. This hotel spoiled me for all hotels in the future. I don't know why we would ever travel anywhere ever again but to Saint Emilion just to stay at this hotel.

Chateau is beautiful in a lovely area right between vineyards. Be sure to take the time to walk…read morearound the pond for a lovely photo op. Rooms were cute, beds were comfy. Breakfast buffet was worth the extra cost. A bit disappointed by dinner. I know it's mentioned by Michelin but in our opinion nowhere close. Lovely location but we would not dine here again.

An amazing hotel in one of my favorite parts of France. You will not be disappointed.read more

I came to this hotel to experience the 2 Michelin star restaurant. We ordered the tasting menu with…read morewine pairing. It was a great experience, but I was slightly disappointed by the service. Other Michelin starred restaurants are SO attentive. You don't even have a moment to look for a server, they are already at your table with whatever they anticipated you may need. The staff here is super lovely, very sweet and friendly, but at times I found myself trying to get their attention. The menu is great. The use of oyster foam for multiple dishes was amazing. They are also very accommodating with dietary restrictions. It was strange for me to have the same exact potato pancake thing here that I have had at another Michelin restaurant. Looked the same, tasted the same (which tasted like heaven) but I was slightly disappointed by the lack of creativity. Wine pairing was good. Could have been better considering we are smack dab in the middle of vineyards, but it was good. I REALLY liked the staff, but otherwise had lukewarm feelings about this place. Dinner and wine came out to about $240 USD.

Went on an early tour of the vineyard and caves. It's a beautiful property…read more Our guide was very friendly and gave a detailed explanation of the history and current situation of the estate. At the end of the tour, we tasted different blends and years of their wines. Overall, I enjoyed the younger years of wine at their vineyard. They were delicious on their own. 2019 was my favorite. Franc Mayne is a beautiful vineyard and experience.

You should definitely visit this place if you are in the Saint Emilion area. We went there…read moreexpecting a regular / standard wine tasting tour and when we started walking to the caves/tunnels we were like... ok, this is new! The guide not only gave us an explanation of the history of Chateau Franc Mayne, but she was extremely knowledgeable about the history of the region and explained to us in such detail everything that we saw in the limestone tunnels. I do not remember the name of our guide, but she was a girl that was in Napa for a little while, she was the nicest person.

Great hotel near the waterfront, clean and simple with great breakfast. Parking is available for a…read morefee but you can park free overnight on street after 7 pm. Staff is helpful. Easy to walk to downtown and along river.

Ok hotel - great beds A little expensive particularly the…read morebreakfast Helpful and friendly staff I dont like the carpet

We enjoyed the tour of this really nice winery. The guide was informative and helpful. Our tasting…read morewas the best part as it was outside at a large table. Such a beautiful setting!!

Simply the best stuff I've ever come across. They booked several tours for us, extended our rental…read morecar which we didn't book through us, and found us tons of reservations throughout the state. This level of service is just not common anywhere else and I'm a common just at the four seasons and I'm in Shangri-La. The hotel itself is beautiful the rooms are quiet and well appointed, and there is a real blast back breakfast buffet included in the rate although it's mostly a continental breakfast. I highly recommend staying here I don't think he will do any better anywhere else

I would give 100 stars if it were possible. Remi is the…read morenicest man I've ever met. He quickly realized we didn't speak French and made time to come over and introduce himself, then went over the all french menu for us in English. The food is great, however he told us multiple times if we didn't like something to let him know and he would get us something we did like. At the end of the meal he even offered us an umbrella as it was raining outside. Stand up hospitality. The restaurant itself is very cozy inside. We sat in front of the window and got in some good people watching. Nice wine list and even some awesome local craft beers. Food was spectacular and at a good price. All locals here. Because of Remi and his wife though, we never felt like "tourists," or out of place. As one review mentioned, don't let the lack of reviews deter you from coming here. Truly a one of a kind experience!

Remi and his family were wonderful hosts to our group. As others have reviewed, our group did not…read morespeak French but Remi went through the entirety of the menu and even steered us away from dishes that he found delicious but, may have been a little adventurous (veal head or tripe). The food we had was delicious and the service was spectacular. Definitely make a reservation as we did! If not, you unfortunately won't be able to share the experience.