First day I went I walked in to this little room and there were 27 people waiting. I counted,…read moreturned around and walked back out. Came home made an appointment for the next day. In and out. The technician that drew my blood was rough, rude and unfriendly. I have one heck of a bruise and I never do. I need to find somewhere else to go because I don't want to return here.

The staff is upbeat, personable and professional. The facility is meticulously clean, comfortable…read moreand welcoming. Each "pod" has a nice comfy chair for the patient, and extra chair for your support person, flat screen TV and a beautiful park setting view. My nurse, Mary, is a breath of fresh air. She makes me feel right at home. The infusion process is quick but not rushed or hectic. I never feel like a number. A beautiful, warm and upbeat experience throughout. So glad I found this gem and will be coming here from now on.

Very fast and professional care with amazing people...thank you again for helping my sonread more

Well I waited for about 10 to 15 minutes. Not bad considering, okay so far so good. Then I get into…read moresee the doctor and I can't remember her name because I wasn't there long enough to really talk to her. I pull my pant leg up to show her my skin ulcers because they were leaking pretty bad at the time. Because of my leg being swelled up she doesn't even look at the ulcers and just tells me to go to the ER. And said she couldn't do anything for me here. Okay, so I go over to the Barberton ER. Now I'm not overly crazy about Barberton Hospital or Summa because my wife ended up dying on THEIR watch after falling and hitting her head. Going to the rest room in the middle of the night on THEIR watch! During the CONvid19 scam! Things that make me go hmmm? But I digress, that's another long story. Okay, so I get to the ER & they tell me I need to make an appointment with the Wound Clinic (eyes rolling here). I'm okay with it because I remember what a wonderful job they did with my wife's wound years earlier. Even though I like the Cleveland Clinic much better and trust them more than I do Summa. OK, make no mistake I am happy with the care I am getting from the wound clinic that's not the problem here. The problem here is the bill I got from this Urgent Care place! $497.00 for two GD minuets, are they crazy!? Even though my bill is only 40 bucks I'm not paying it because they are socking it to my insurance company for the rest! What a great racket the medical-industrial complex has going. They can take a flying leap!

On my 4th trip for bloidwork I arrived at 7 as a walk in. I knew I would be back later. I scheduled…read morefor 7:30. Showed up 8:20. At 8:40 when I inquired was told my 8:30 was taken. Phlebotomist was snotty. Prior trips arrived at 7 to schedule appt. Started to register was told by receptionist that the sign was there for acreadon, we don't open until 7. It was now 7:20. Told me not to register it would screw up whole system. Wait a minute, am I the one that didn't come to work on time? Never again at this location. ​