This week, I came here for drug testing for work. I've never taken so long inside a place for a…read moreurine collection. When I was finally called in the appropriate room, my information was verified and I was given the urine collection cup. I was then instructed to go inside the bathroom and urinate inside the cup. I was NOT thrilled to see that the bathroom was inside this super small room. Immediately, I felt uncomfortable. So let me make the clear as a female. I'm in a room with no windows with a male employee. The male employee has instructed me to go inside the attached restroom and basically expose myself in order to place a specimen inside a cup. NOT A GREAT SCENARIO! So of course, I tried to just get it done and over with while staying safe. So once in the bathroom, I locked the door. Once I finished filling the cup, the male employee asked if I was okay. As I was unlocking the door, I said yes. Also while I was unlocking the door, he was trying to open the door. Why? No idea! He then proceeded to tell me I'm not supposed to lock the door for safety purposes. EXCUSE ME! LOCKING THE DOOR MADE ME FEEL SAFE SIR! I mean besides the fact that he was clearly unfamiliar with how to operate the computer and had to a female employee to come help him, I'm still annoyed with the fact that nobody saw the problem with this set up. And he didn't use gloves or wash his hands during the entire process! There needs to be an immediate change in the way their doing this process. Have a female handle female clients, use another bathroom for collection, SOMETHING other than continuing what they're doing. And wash your hands!

Great service and very friendly staff. The lady who took the hair sample was very sweet and…read morehelpful, accommodated me even after being 15 minutes late because of a traffic jam.

I went here for some labs. Even though it was a bit hard to find as it was set back from the main…read moreroad, it was a good experience. Socisl distancing and mask wearing was in place so I felt comfortable. The staff was very thorough asking my name and birthdate before drawing the blood and again before I left. It is always good to be thorough especially in the medical field.

First, I thought going to Chelsea would be quicker than Ann Arbor. After a visit to the Chelsea…read moreER, which wasn't crowded, it was apparent that they were very unorganized. When it came time to check out I waited over 45 minutes. After the other patients were all gone I waited another 45 minutes, it is now 2am. I asked what the status was and why I was still waiting. They said they didn't know I was still there and all I had to do was sign out. I have never had that happen at the Ann Arbor location.

On Saturday I started to fell sick. Gavin was home Thursday and Friday from school because he was…read moresick, so it was evident that I caught what he had. I flew out of SFO on Sunday and started to feel worse and worse. My hearing started to be muffled, but I thought it is because of the flight. After some encouragement from my colleague, I scheduled my visit to get it addressed. I selected 3:15, arrived at 3 and did not get in until 3:45. I did not see the doctor until 4. I got out at 4:50. Even though I was not thrilled about the wait time, but I am impressed with the level of care and service here. I felt that they listened to what my symptoms were and they helped make me feel better. Turns out I have the flu, my nose was red, my ears was red, and my throat was red. The wheezing reduced once I completed the 10 minute breathing treatment given to me. I've been taking DayQuil, NyQuil, and cough drops in order to help suppress my coughs and help me sleep. I hope to never return, but if I am sick the next time I am here, I would not hesitate to come back to be seen. I do have the prescription for antibiotics if I don't feel better by tomorrow. I did pickup the inhaler and the nasal spray to help with the congestion. Thank you for treating me.

Decide yourself why based on these facts: - We signed up…read morefor Save Your Spot for 4:30pm; - We were moved to 5pm; - When checked in we were numbered 3 - We became number one at 5:30 - Three people who were after us on the list (patients #2 to 4) some of who were walk-ins were called and went in; - At 6:15 I escalated to reception after our name disappeared from the list; - At 6:20 the fourth person (patient #4) was called and went in; - We were brought in at 6:25. - I asked for a nurse to provide an explanation so I can reflect it when I provide a feedback and complaint. The nurse took all her stuff and left the room, saying I will not take your son, somebody else will.

Very nice people that work there, was very fast and kind. They explain everything about you…read moreillness. My place to go.

I typically only post positive reviews. This place is an absolute FRAUD for my fellow veterans…read more They say they are a VA Authorized clinic. I am a 100% service-connected veteran. They told me my services were free then sent me a bill for $400, claiming the VA "didn't authorize it". Which is impossible for a 100% service-connected veteran, if this is truly a VA authorized clinic. Go at your own risk. Fraud.

Took care of me right away Ordered what I needed…read moreVery friendly fast efficient I've been there before and received the same caring, professional, fast service!

Quick service, good care, didn't really get it follow up. Staff are pleasant and knowledgeable.read more

This is building 10 of 10 (U of M medical buildings line the entire ring around Briarwood mall -…read moreluckily they are all clearly labeled). Overall the atmosphere of the whole clinic/center is relaxed and laid back. There's a television in the waiting room and everything feels clean and up to date. I did not receive any physician care here but I did take advantage of the walk-in lab to get blood drawn. And when I say "drawn blood" I mean TWELVE vials (my new doc is apparently extremely thorough). The woman working at the lab was awesome. She was a little snarky but in a completely accessible warm, joking way. She was meticulous with checking and double-checking all the labs that were ordered. I warned her about my veins being crap (at most places, they stab into my arm and then "dig around" continually moving the needle under my skin and stabbing every which way until they finally get a vein - I don't mind needles or pain but it's sickening). This lady, on the other hand, felt both my veins and was careful to choose a small needle. She stuck me once, precisely, right into my vein, and got a good draw. THANK YOU, LORD. Next time I need vampirical services, I won't hesitate to return.

Having going here since I was 10 years old... the staff are friendly and very nice, check-in is…read moreeasy and quick... back in the old days, wait time was round 15 minutes or longer... but once I check in, I'm in the back room with the nurse within few minutes.... the process is so efficient! Check-out is equally quick.... I also love it because radiology and other services are near by, thus you don't have to go to the main hospital!