WAS a customer until the recent blood draw had a very bad effect. The site for the draw now has a…read morerash and the site was never covered when leaving. While there are issues, none came close to this. WILL NO LONGER USE THEM WHEN THEY LEAVE YOU WITH A RASH AND NO POINT OF ENTRY COVERING. Tsk for not following protocol. And not dealing with hospitals that have been here longer than them!

I went to Laboratory Alliance at 475 Irving Ave, Syracuse, NY 13210. I asked if I was supposed to…read moresign in on the clip board. She (Hannah if that's her real name) said You are going to need to wait ! She was very mean and snotty ! i did not like her attitude. It doesn't cost anything to smile and be nice ! She had her badge covered up so I couldn't see her name. I asked what her name was, she said Hannah, I don't know if that's her real name or not. people in public service need to be friendly, not miserable! it looked like she was training someone.

In general all Lab Alliance offices are plagued by the same issues. Long wait times and miserable…read morestaff. Whenever I go in for bloodwork, I typically wait for 15-20 minutes, and once called back the phlebotomists are less than thrilled to be doing their jobs, and the quality of care is mediocre. I've also experienced consistent issues with workers not being at the front desk when they are not working with patients, and talking in the back rooms, I even called the front desk to get them to come to the front desk. Lastly their operational hours are abysmal, 7:30-4PM with a break from 12:15-1PM, makes it incredibly difficult for those who are unable to take time off from work, or get lab work done outside of business hours.

My last stay there was in 2006; for quite an intensive surgery. Life Saving Bypass…read more I was rolled into ICU, still intubated & the nurses shift was ending after 3 PM. She asked the recovery nurse, Why are you dumping her on me? As a Nurse myself, Who could hear but not speak; I was anguished & thankful her shift was ending. The next day, I was wheel chaired to the med/surg unit. I asked to be bathed. They threw wet wipes on the tray table...DIY, I guessed. Day 3...I Demanded to Shower...a nice make nurse got me to the shower & disappeared. I managed, despite an incision from breast bone to pubic bone. No TY to them. Pray I never see them again

Just started as a new patient, had x rays done a 5mm kidney stone was found, but it's impossible to…read moreeven get through to the receptionist to even schedule an appt. I requested call backs 3 times and got no call. The quality of care is unacceptable. It's not the doctor it's the fact that im being told on a recording that my wait time is less than 59 minutes!!!! That was enough to make me have to find a new primary with a potentially dangerous situation with the kidney stone. UNACCEPTABLE

Nice facility. The woman that took my test was wonderful. She was very thorough and quick, I had…read moremultiple test done, very easy process. Highly recommend this location.

should be zero stars Went there for a urine test to prove I…read morequit smoking for surgery and 3 weeks later there is no record of me being there. They could've used my urine for a pos that wouldn't pass a piss test for all I know DO NOT USE THEM