I just want to say thank you to the linemen that worked for hours, in below zero temperatures, to get our power back on, when the frigid cold caused it to go out! Y'all are rockstars! I'm glad I don't have your job though. read more

By far one of the WORST electric company's I've ever used/seen. They are not helpful in the slightest, they do not care about any of your stresses, situations, reasons, or anything to do with you. We changed a debit card and FORGOT to update it with these guys, they did NOT reach out in any way what so ever to tell us we missed ONE payment. They then charged us $400+ for a single missed payment in a ENTIRE year. Then charged us $600+ the VERY NEXT month. NO ONE in south east Missouri can afford over $1000 in electric bills less than two weeks apart. They are so rude and no help what so ever over the phone. NO WONDER their building is one of the nicest in ST ROBERT. Because they destroy people's savings, financial anything. I'll never in my life use this crook of a company again. They don't care if you're active duty, veteran, disabled veteran, disabled, first responder, police, anything. They'll get their money guaranteed. GO SOLAR, it's cheaper and you get a tax refund every year. read more

We need a new electric company in this area. They don't care what the temp is they'll shut your service off in the middle of summer instead of making calls (cuz there just soooo busy) and all they can guarantee is same day service after we paid the bill (since we had to call the company ourselves to find out why we didn't have our power on) FUCKKKKKKKKK LACLEDE COCK SUCKERS read more

The staff is rude and disorganised. The linemen can't answer questions and they'll say "call the office". The office says they have no answers and that the linemen will call you. Then... they DON'T call for weeks. When they finally do call, they're RUDE. read more