Excellent customer service from Tina, Ron, Rich and the rest of the staff. Professional, helpful,…read moretrustworthy and kind. I highly recommend!

Worked with Mari. Very understanding and helpful. When the time comes, I will definitely be backread more

A charming pharmacy with a small- town vibe you don't get in the big chain pharmacies…read more Very friendly & understanding staff toward the ELDERLY & the Disabled (Elderly-Friendly should be a Google rating category)! I'm only 54, but disabled, & they've been very patient with me & my fumbling arthritis-gnarled hands as I count out my copays; my partner is 82 & has COPD & must cart breathing equipment with him; he says that in C&J he does NOT get that automatic eye-roll of impatience that too many chain pharmacies show toward the aged. Instead, this adorable pharmacy gives off a very gentle, welcoming, understanding vibe toward our elders. People who run other stores could learn from their staff! And the store often sells charming hand-crafted goods not available elsewhere, of good quality for a small price. I've bought keychains & bracelets both as gifts & for myself. I've seen many happy Senior Citizens walk out their door. I should add that they carry mobility supplies as well, such as cane tips. Those can be hard to find. They have other medical supplies not generally found at drug stores. In short, they're a proper pharmacy. Most drug stores today seem to sell everything BUT that type of thing. Overall, highly recommended.

Lay off the air freshener. Instant headache as soon as I walked in the door…read more It's extremely over powering.

Nice people and stocked well. Convenient location and good hours. Would recommend to anyone.read more

I see all the pharmacy staff working hard each time I visit. Kind employees. Very busy pharmacy.read more

Believe the other reviews…read more This place is often unprofessional always trying to unload responsibility onto customers (as if they shouldn't be expected to be trained, responsible experts). They seem to believe that people who need life-saving meds need to be chasing after the status of their prescription as a matter of standard practice, rather than be reliable/responsible for properly informing people... Not impressed. I talked to a manager who was even more rude than the pharmacist I was calling to complain about- and she hung up on me after claiming she 'appreciated my feedback' when I complained about not getting meds, not knowing why, and needing to do a bunch of stuff because THEY were changing their delivery system, and had a bad attitude about it. I was with them for over 3 years, and they showed no concern for treating me like I was crazy for wanting them to care about their job, and maybe do it in a way that didn't deprive me of my scripts, nor cause me extra work. Their time is way too valuable to consider their customers situation. They are literally tone deaf to the reality of serving people who are injures/disabled... I used to get my meds delivered, and THAT GUY was cool, so I never realized how messed up the rest of the operation was for the most part (though walk-ins were always hit or miss- so I guess I should have known better). So I'll be switching ASAP. If you pick them, 'Good luck'- but I think it's just a matter of time before they show you how little they care about their customers. Their policies are not good- but to not even pretend to 'trick' customers with a fake smile/false professionalism (the minimum many places offer nowadays)?... well, I guess you should be happy they are up front about not really caring? Believe in that when they show it to you. On the off chance you do get someone 'nice'- know their policies are still 'basic'- so other than a smile, you'll never get more than the bare minimum. Oh- they just changed their delivery system (6/2025- for all of Syracuse- probably more), and didn't actually bother to inform anyone. So many people just suddenly got 'Final pick up' warnings if they signed up for texts (and I assume nothing if they didn't). So if you were outside of your pharmacies newly determined delivery area, you just suddenly stopped getting meds. Running your business in a way where you want change things, and 'coincidentally' happen to deprive people of their life saving meds with no notice... yeah, that's reassuring.... So many other places offer better service by just doing the actual 'basics' of making sure people are treated well and get their scripts in a timely fashion (and a few do free delivery too)- so there's little reason to go here.