Avalon Health and Rehabilitation is a small, friendly facility that accepts Medicaid. Most of the…read morestaff are genuinely kind and caring -- they take time to get to know the residents and make sure they feel comfortable and cared for. You can really tell they love what they do. I visit on a daily basis and have great interactions with the team. The building is older but it is maintained. The rooms are small but kept very clean. The dining room is bright and inviting. It serves multiple purposes -- meals, social time, and daily activities. It also has a large TV that residents enjoy. For the most part the food served is pretty good. Residents have the option to eat in their rooms if desired. Avalon offers a nice variety of activities each day, including arts and crafts, bingo, music, exercise, and Bible study, which help keep residents active and engaged. There is an onsite hair salon. An interesting fact is the movie Fried Green Tomatoes was filmed there. Overall, Avalon Health and Rehabilitation may not be the newest facility, but it's a warm, caring place with dedicated staff and a genuine community feel.

The Avalon Health & Rehabilitation staff is always eager to help - from the moment you enter the…read morefront door. The staff exhibits a caring and professional demeanor at all times plus will go the extra mile for their patients. It's always been a positive experience when I visit.

I had surgery on December 3 2025 with Dr Edwardo he Did a great job making sure I was taken care of…read more the staff was great. Thank you Dr Edwardo and Newnan staff Tamara Hults.

SCAM CITY Called to inquire about whether my insurance was being accepted prior to a consultation…read more They have someone call you back and take your card number for a $30 hold fee towards consultation. Okay, fine. Set appointment. Within hour, Kylie or Kaylee call me from the Newnan location to let me know I can come in early (like next day). I will as ecstatic, but I quickly asked could she tell me finally if my insurance was currently being accepted there. She immediately says no. I ask if she can cancel and refund the appointment hold fee for the appointment I had just scheduled for two weeks later. She promised to immediately reverse the bogus $30 charges. NOPE. Never heard from them again. It takes forever to get a human and I should've known better.

I guess everyone has a different experience. My mother has been there coming up on 2 years. She is…read moreon the assist side and does most things herself. As I understand that no where is perfect, but my mother has thrived at the facility. The staff has been fantastic and my mother stays busy. At the times my mother has needed assistance, they did a great job. I can recommend based on our experience. I think it takes giving it a try to be sure...

Forgive my long review, but my dad is worth it; no doubt about it…read more Dad was a resident of Westhill Newnan Memory Care for 2 years and 7 months. My thought about Westhill ebbs and flows depending on the staff. Had it not been for Shannon, the executive director at the time (and unfortunately, there have been three or four since Shannon), we would have never gotten Dad in the doors. He was resistant to any memory care help whatsoever, yet she was fantastic guiding us through the process and visiting him. A handful of caretakers over the 2 plus years comes to mind that were compassionate, thoughtful, practical and treated Dad as they would want their parent treated: Shannon, Cass, Ruby, Anita, Vandana, Megan, and lastly Jennifer; also, Corinne who was with housekeeping and Jennifer who was a private sitter. They treated Dad with dignity and respect. Just because you have lost your memory and your faculties does not negate the fact that you should be treated with dignity and respect. I blame the administration, specifically Kayla, Trent, and Tanya for the lack of training and standard of care; they tell you so much that you want to hear, yet things do not seem to change. Allow me to explain. Dad passed away a month ago at Westhill. Thankfully, we employed Sacred Journey, specifically Polly and Kay, to care for Dad. They, along with Jennifer, a Westhill med tech, were a Godsend and a bright spot in a dark time, always texting updates and being there with a kind whisper for Dad or a compassionate and competent touch. I told Kay that she should teach the Westhill staff how to give a bath and change a bed and just talk to residents with dignity. Polly and Kay were invaluable and helped us tremendously for the last four months of Dad's life. So very thankful for them and we wish we had engaged their help sooner. I mentioned the ebbing and flowing of the experience. In the beginning and even towards the end, we kept reminding ourselves that: Dad was around people; he was fed; he was safe; he was taking his meds. Let me tell you of his last 5 weeks. He fell while my brother and his wife were there for dinner in Market Street. It was not until my sister-in-law yelled for help that a CNA, who was at the other end of Market Street and saw him fall, came to help. The CNA's did not know that dad was under hospice care, asking my brother and my siter-in-law whom to call. Should have been in the care plan. In the last month or two, Dad was not up early enough for breakfast. We asked for his food to be held for him. On our visits, we would ask if he had breakfast, often to be told that he did not ask for it. He's in memory care; he's not going to ask for it, especially in the last few weeks of his life when he was not hungry at all. It's said that good leadership rights the ship. Here are some examples from our last few weeks of how, not only were Kayla, Trent, and Tanya not clued in to Dad's status and condition, they did not offer any support to the family. * A little over a week before Dad passed, when we asked how often on non-hospice days did the staff check in on Dad and did they still get him up and dressed and fed (or at least offered his meals or his nutrition drinks), we were told that perhaps it was time for us to consider a sitter. We would visit on non-hospice days to find him dirty and in the bed so it was a valid question. * While Dad was transitioning, Tanya asked to have him weighed. It was time for the monthly weight; she needed to check the box that he had been weighed. * We were scheduled to meet on Tuesday for our quarterly care-plan meeting (Dad died on Wednesday). Kayla stopped my sister and asked if our meeting was still on and had we discussed getting a private sitter. She clearly was unaware of Dad's condition. We told her there was no need for the meeting and we would prefer to spend the time with Dad. * The morning Dad died, Tanya did pass by my brother, tap him on the shoulder, said "sorry for your loss," and kept on walking- not the compassion you would expect from the Assistant Director of Resident Services (over the memory care unit). That's all we heard from her, even though we (and there are 4 of us siblings plus grandchildren) had been there all-day Sunday, Monday, Tuesday, and Wednesday. I would think a standard of care would be for the leadership to know when a resident is transitioning and at least one member would round daily on the resident and to check with the family. Ten days before he passed, clearly, he was unsteady. We had ordered a floor alarm mat but it had not been delivered. He was still getting out of bed on his own and had fallen again, sliding down the bed. Thankfully after this fall, Sacred Journey had ordered and installed the bed alarm. He was still getting up and Sacred Journey was finding him in various places in his room. When we asked Trent, the Director of Resident Services who had been with us from the very first day when

Had to take my 3 year old in tonight after she slipped and injured her face getting out of the…read morebath. We were in and out in less than an hour. The nurse practitioner who glued her cut was very good with her and told her everything she was doing as she did it. Also- when we arrived, the receptionist brought out the NP to check the injury and make sure she could help us before just signing us in and taking our money. It was a small thing, but I really appreciated it. I hope I don't need them again soon, but if I do need pediatric urgent care, I'll definitely be back.

I normally come to this location for my weekend needs or anytime the doctor office is closed. I…read moreWILL NOT ever even think about coming to this location ever again. I went there and was told they had too many patients so they were closing early!!!! So my sick daughter could not be seen because you all was ready to go home and not see a sick child. I am so angry about this! To close early is just beyond me. I am taking this up further because its just not right! Gave 1 star because I had to!