They were amazing and they were super respectful excellent communication, I asked them…read moreto give me hourly updates and they did exactly that. They took great care of my dog played with him did everything we asked I couldn't be more happy! I definitely recommend

I've been bringing 3 dogs here for over a year, they've all thrived. It's like clockwork getting…read morein, great service, everything you want for an exception routine vet. But also, just this month one dog bit another seriously, we were seen within 9 hours. I spontaneously for a new dog, and they fit us in to make sure his tummy is settled, to help us bond as best as soon as possible. I can't say enough about this place. They have doggos and kiddos around and helping out with calming pets and anxious owners (me). I love yall so much, we cannot thank you enough for everything you do for us!

Heidi saw my senior Boxer, Selene, under an emergent situation. She gave wonderful loving care to…read moremy girl, and got her 3 more months of quality life I didn't think we had. Wonderful office, staff and we just love Heidi. Would highly recommend for your fur baby.

Highly recommend…read more Made an unexpected appt. due to my pet rabbit Casper having a reaction on his right eye. I love that they accept exotic pets and were able to squeeze us in that day with no problem. Overall, the staff are the sweetest and greet you as soon as you walk in, everything is well cleaned, Dr. came in with a smile, she explained everything thoroughly to me with no problem examining him in front of me(Casper did so well), she gave me great vibes including her staff that was in the room. I love coming to an office that runs so smoothly and will be coming back again.

Don't know how to control animals. Don't allow you back with your pet and then tell me my dog is…read morevicious and going to charge me more. 11 years with vets and no issue ever. Go to dog parks regularly no issues. My dog is kind and sweet and never had issue with anyone. Going forward ask to be with my dog and since no issues, but unprofessional the way they treat you as a client.

Very caring and compassionate team that has served our dog for the last 3 years. I recommend them…read morefor all your pet needs

We are very happy with Northlake pet hospital. Vets and all staff very friendly and helpful. I'm…read moregiving them 5 stars

The front office staff and the techs are rude and condescending. They don't accept responsibility…read morefor anything and it's your problem. They don't smile, don't welcome you, just sit down until we call you. They are owned by a corporation and they say they don't know who it is. Yeah, right so there is no one to complain to so it's made right. The vets are fine but the others would rather you not even be there.

First off, I have never written a bad review let alone a review in general based on bad…read moreexperiences. Today we brought our fur babies to get their yearly shots/ wellness checks. Immediately right off the bat we were uncomfortable with the overwhelming feeling of unwelcome behavior from the vet staff. The receptionist said " what do yall want?", which we replied with "umm, we have appointments for our dogs to get their wellness checks" and she commented "take a seat". We proceeded to sit outside of the waiting rooms for more than 30 minutes when no one was occupying them. She then proceeded to say "it is time to weight your dogs" so we brought them over and she never once acknowledged the dogs, gave them pets, or helped try to make them feel comfortable. Then, were told to go into a waiting room where everything just spiraled. The vet tech came in and talked with us about prices and what we wanted to get versus what we didn't want to get (this is important stay with me). We ask for a itemized bill to be able to see how much everything costs (as this was our first time here) and the tally came to over 750 per dog, which is not bad with labs yet still steep. We then proceeded to go over what we didn't not need yet, as we would come back the following month for anything but the necessities that were currently needed. Everything seemed to be clear as day and understood so we thought it was going good so far. They then came to grab our year and a half old golden to get his nails trimmed and we heard them through the door talking about our dog saying " HOLD STILL" (yelling at him) as he was actively crying and yelping" when they returned our golden they stated multiple times that "maybe next time we should give him sedation/anxiety meds so he is calm" but we are against that due to how loopy it makes him for days on end but they never asked our opinion. Then, they grabbed our 6 year old border collie whom was actively refusing to go back with them, which he never did at the previous vet. I don't remember a time where I had to encourage one of my dogs to go with a vet at the doctor's office. After all the shots were completed the vet tech came in and stated "the doctor will be right with you". When she came in she didn't acknowledge our dogs much just went straight back to the medicating of our 1 and a half year old golden for nail care. She then proceeded to say, " by the way your golden got the flu shot by accident, the tech took it off on the computer but didn't take it out of the basket so I will comp it but I gave it to him. I am just curious... who doesn't double check medications or ASK if our dogs have allergies before GIVING THEM FOOD(during nail care/ shots as our border collie has a sensitive stomach)!!! She proceeded to tell us that she gave our golden shots in all four limbs (which he is now currently yelping and crying every time he moves) and I don't understand why they couldn't just do it in two. I really do not know what is going on up there we have heard good things from family members but now they lost our business between the rudeness/cold behavior right when we got there to the overwhelming feeling of being rushed and not cared about what so ever. I have never been so mad with an establishment due to the care of my dogs that we see as OUR children. It is sad to say I am beyond displeased and utterly disgusted.

I called every day to check on my dog. In all the pics she was wet. I got a call @ wk. one morning…read moreand was told she had a little cold and should see a vet. I asked if she would be ok if I took her when I got off work. She said yes. Just before I got off, she called again and said her breathing was labored and needs to see a vet immediately. I got her to the vet and he said she may not make it through the night. Two weeks later and nearly 3K dollars later we took her home. In the yard a few days later, my husband got the water hose and our dog freaked out! She ran away from the hose and ran straight toward me. She didn't do well around the hose or loud noises like music. I know Paula has an airconditioned area where they kennel and I wonder if they wet my dog and then put her in an airconditioned kennel. When dropping her off for the first time, the man in the back yard, had a water hose with an adjustable sprayer in his hand. I wonder if they shoot the dogs with water when they want them to do something. Glad we took her out.

We took our little beagle here as a puppy to be trained. It cost us around $1000 and she had to…read morestay with Paula for 2 weeks with no visitation allowed in between. Upon pickup Paula showed us all of the tricks that she taught our dog and some of them weren't working while she showed us which was fine because we only cared about the potty training for the most part. We took her home and after a few days we realized she's just not potty trained at all. We took her back to be trained for an extra week and a half free of charge. The potty training seemed much better after that but definitely not perfect. Our end result was that we had a dog who was halfway potty trained (pooping inside) and that she could walk on a leash. She could also sit and stay on command. I'm not sure how she got along with the other dogs there but she had a huge fear of big dogs afterwards and we're still working to get her passed that. If you do go to get your dog trained, she offers cheaper boarding for you and first dibs on boarding. So basically she gives you the VIP treatment.

I just wanted to publicly express my appreciation to our Dr. & the entire staff at Paws and Claws…read moreVeterinary Clinic in Sanger. Since moving here a few years ago.. we were obviously worried about finding new care for the animals we came here with. We love supporting small, local type businesses, and we felt that giving this vet clinic would be a great idea. We were a little skeptical at 1st when they told us we couldn't go inside, but once they explained why.. we totally understood & okay with it. Plus they come out to update you a ton and make sure you understand everything. Which we thought was amazing as well!! Well we weren't wrong! They were exceptionally great and happy to say that we still feel the same today. We've even added on to the animal clan and Dr Shellie & her staff have been so helpful and supportive!! So, if you're looking for an amazing, patient, kind, loving Dr & staff for your fur babies (big or small).. they are the clinic for you. I promise

Dr. Wallace is an incredible veterinarian, and her staff is top notch. I am an LVT who moved to…read morethis area and I know the difference between great care and crap care. I trust this clinic with every animal I own. There's always an owner who wants to complain about money or waiting. I'm sorry but if you lack the knowledge to understand that sh!t happens and sometimes there are critical cases that must be seen...go find a corporate clinic that treats you like a number. If you can't see value in taking care of your animal-don't take it to the vet. lol! Literally-Dr. Wallace has so much compassion for animals and the owners trying to take care of them. She will be completely honest with you-and that isn't something you find these days. These soft owners who can't handle being told to do better...then run to post a negative review. Pretty funny.

Clifton arrived on time and made quick work of my dog's nails. One is a Rottweiler who doesn't even…read morelike me touching his feet. I've had groomers be unable or willing to trim his, but Clifton got it done with no problem. I'll definitely be using him again.

Great service. Always reliable, punctual, professional, and most importantly loving to my puppies…read more 10/10 recommend.