We showed up 20 minutes before closing due to a long drive from Chicago, and the staff was super helpful and quickly got us fitted with gear and on our way! They only charged us for 1 day, even though we will have it Wed evening-Friday afternoon, which is awesome. New, integrated BCDs in sizes larger enough to fit us -- and the prices were great. We come up to Minnesota every year and are excited to have a local shop to work with while we start diving all the mines, quarries, and Great Lakes! read more

i must admit this is my first review using yelp. it is also the first time i have felt strongly enough to write a review on a dive shop based solely on sales rather than a dive experience. unfortunately this is not a good one. i have done a lot of online shopping for different products over the past years including scuba gear. and it is true that not all web based suppliers have very good customer service. but this has without a doubt been the most frustrating attempt to make an online purchase i have ever experienced. i tried contacting the lake superior divers supply last year to see if they were interested in doing our annual servicing on two sets of aqualung/apeks regs. they never answered either of my two emails. i found that odd. i tried contacting them again this year about upgrading our current regs by purchasing two sets of apeks regs. i was pleasantly surprised when i received a very speedy response. we were prepared to make a special trip to duluth for the purchase. we were also prepared to bring them back each year for the required annual servicing. so i sent another short email to verify a couple of easy questions before completing the deal. no reply. i sent another. no reply. after the realization sank in that for whatever reason this company had no intention of allowing us the privilege to spend over a $1000 at their store, i sent a final email expressing my genuine disappointment as well as sincerely giving them some constructive criticism. guess what.....no reply. duluth has been a place many of our friends and family regularly visit. and the majority of the time we receive excellent customer service and are happy with our experience there. sadly, lake superior divers supply is a now a blemish for the city of duluth. read more