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    Lakefront Lawn & Landscape

    5.0 (2 reviews)

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    Response time

    5 hours

    Response rate

    100%

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    Recommended Reviews - Lakefront Lawn & Landscape

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    1 year ago

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    6 months ago

    Andrew and his staff are very professional and reliable. Highly recommend him for all of your lawn care needs.

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    Screaming Timber Arbor Care

    Screaming Timber Arbor Care

    (7 reviews)

    Mitchell and his crew are very professional, considerate and thorough. They have the right…read moreequipment to get the job done well and safe. They made sure we were happy with what was done before the equipment was removed. I will not hesitate to have them back for needs.

    I am reviewing this company's business practices, not their tree work, as no service was ever…read moreperformed. We hired them to trim one mature beech tree for $5,000 and paid a 50% deposit ($2,500) to secure a spot on their calendar. However, we never actually had a specific date scheduled. No crew was assigned, no equipment was reserved, and no timeline was ever confirmed. After signing, we obtained a second opinion from a certified arborist and decided to cancel. As per their contract, we forfeited 50% of the deposit ($1,250), despite the fact that they incurred zero costs related to our project. I take responsibility for not scrutinizing the cancellation clause more closely. However, a 50% penalty is wildly excessive at this preliminary stage. The contract even includes a clause offering a "full credit" if we rebook later, which proves they are willing to apply this money to future work rather than absorb a loss. If they can give 100% credit for future services, they are not suffering a 50% financial hit by issuing a cash refund. When I asked the owner to negotiate a reasonable administrative fee (e.g., a few hundred dollars for their time writing the estimate), he refused to engage in good faith. I would have happily paid for their time, but keeping $1,250 for zero services rendered feels punitive, not compensatory. Advice to future customers: Read the cancellation clause very carefully. I would ask this specific question: If I cancel before you assign a specific work date to my job, what is the actual cancellation fee? Don't assume a deposit is refundable just because they haven't done any work. Get the answer in writing before you sign. Bottom line: This is a $1,250 lesson where one needs to read every line and get cancellation terms in writing before paying a deposit.

    Lakefront Lawn & Landscape - landscaping - Updated September 2026

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