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    Lakes of Windsor

    3.3 (12 reviews)
    Closed 9:00 am - 6:00 pm

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    3 months ago

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    Betsey D.

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    13 days ago

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    1 year ago

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    Betsey C.

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    2 years ago

    I Absolutely love Meghan she is so sweet and very professional and you can hear it in her voice. She's definitely a favorite.

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    Betsey C.

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    8 years ago

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    5 years ago

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    Betsey C.

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    6 years ago

    Great and quiet place to live! Course proximity to grocery stores and shopping! Clean and updated units as well!

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    6 years ago

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    14 years ago

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    12 years ago

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    Dwell Property Management

    Dwell Property Management

    (4 reviews)

    We moved to Frankfort to be closer to our businesses and needed to find a home. After looking…read moreextensively at many different listings, we found one from Dwell Property Management. I have been in customer service for over 30 years, and Forrest and his team have been nothing short of superheroes. Moving into the home, Including the application process was extremely seamless. Not only that, they have an app with online options to pay as you get paid, or all at once. Not to mention the response time to emergency situations is nothing short of impressive. Being an older home, we had a few very small issues, and within the hour they were remedied. I highly suggest if you're looking for a home in any part of the state or nation where Dwell Property Management has offices, you won't find better property management than this. On a scale of one to 10, this team is a 17!

    Absolutely exceptional property management company!…read more When we had to relocate for work, Forrest took the time to guide us through the entire rental process. This was our first rental property and Dwell Prop. Mgmnt. handled everything - cleaning, staging, advertising, background checks, leasing agreements, and landing the right tenants for our property. Over the last couple of years, his communication with us has been outstanding and whether it's a text or a call, always got back to us asap on any issue or question we had. When we decided to list the house, Forrest went out of his way to ensure we had the right contractors for repairs, cleaning, landscaping etc. I highly recommend Dwell Prop. Mgmnt. to manage your home if/when the time comes. Their fees are reasonable but more importantly, you will have the peace of mind, knowing your home is in great hands, which is invaluable.

    T & H Realty Services - Floors caked in years of dirt.

    T & H Realty Services

    (93 reviews)

    SoBro

    HORRIBLE CUSTOMER SERVICE. applied for a home and we got a response a day via email. can never get…read moreanyone on the phone.

    Beware the falsely inflated review on this organization. Those good reviews are mostly from…read moreinvestor/owners, not from tenants. Had this landlord for 2 years. Just signed a new lease with them on a new property and immediately regret it. None of the maintenance was done in advance despite having made us wait extra time for them to complete it. The unit was filthy when we moved in. Mold, floors and walls caked in dirt, zero cleaning in the bathroom, grout and caulk missing, disgustingly dirty bathtub, splattered filth on walls of the basement as well as more mold. Broken items around the house, missing smoke alarms, no access to some areas like the garage. We had to rent costly cleaning equipment to scrape the filth off the place and had to pay laundromat costs because the washer that came with the place never worked and they took a month to fix it. We met the neighbors and apparently they experienced the exact same thing when they moved in a month earlier. They are also return tenants and regret it. This is apparently how they treat good tenants. It's no wonder no one stays with them. After all of this, they had the audacity to charge us an additional full months worth of 'service' fee for 2 days we had access in February when they did absolutely *nothing* during that time. When I pointed this out, they offered me a gift card to make up for all the costs and problems we had. What did they send? Some amazon cards. Are you serious? I had to pay hundreds of extra dollars because of the lack of maintenance and they give us some stupid website card? Just don't bother if you're going to send something worthless. That was really unprofessional and insulting. --------------------------------------- Our last rental from them ---------------------------------------- At the last place we rented from them, it was sold in the middle of our lease. We spent 8 months of the lease having our privacy constantly violated and disrupted by showings. We were harassed at all hours by the realtor by text. It was so bad we had to report him. Buyers showed up to view the home unannounced, constant illegal lack of notice for showings despite promising they would stop. Realtor was totally absent. Didn't even view the property until 3 months in. He never came to show the home, made us do his job, then tried to coerce us to lie about the property during those showings to mislead buyers about known damage. When we wouldn't, he complained to T&H and they retaliated against us by barring us from our rental during showings. This is normally illegal but there is no one to stop them. This used to be a decent company to rent from but they have gotten terrible. Correspondence is non-existent and they have to be dragged kicking and screaming to do maintenance. Renter beware!

    CityPlace Realty & Property Management

    CityPlace Realty & Property Management

    (16 reviews)

    Bates Hendricks

    Keith Farabee and CityPlace Realty Property Management are great! Keith has been managing my…read moreproperties for over a year now. He takes care of everything. The response time is extremely fast, excellent communication skills. They truly care about their clients and you notice it!! Keith is organised and always seems to keep their promises. His team acted very professional. I am very happy that my property has great managers!

    Very shady, unprofessional, and the definition of slumlords. I would HIGHLY avoid renting from…read morethem. I lived at the Llanhurst Apartments and in the year I lived there the owners had changed management companies 3 times. In August my car was vandalized (a brick thrown at my windshield and it was egged). I did not get it back for 2 1/2 months and the second management company was extremely understanding that it would heavily affect my income on top of having extreme mental and physical health issues. The building is heavily infested with roaches and thankfully Kline Properties had exterminators come out but around the time City Place was taking over it was due for another round, which they never did so the bugs got very bad. During the process of City Place taking over management the entire building did not have heat for over a week at the end of January, which was coldest month of 2026. I received one 300 sq portable radiator for my 2 bedroom 1,200 sq apartment, which is not adequate as temporary heating. I was unable to stay in my apartment and had to stay at a friends house because of it. City Place officially took over February 1st and because of the heating issue with no communication besides a paper taped downstairs well over 5 days of having no heat, I put in my 30 day notice on February 6th. They wrongly filed an eviction on me on February 19th AFTER I put my notice in and requested a payment plan. I called them, was told to send my payment plan over (even though I had already emailed them asking to set one up and never got a response?) and it would be forwarded to the owners for approval. I heard NOTHING back. I was charged $500 for legal fees, ALL of March's rent, utilities, pet fees, and etc. although they changed the locks on March 10th. It is an absolute shame the way I was treated as a young adult already struggling with financial and extreme physical health issues, and I wouldn't doubt they've done this to people in far worse situations than I am. Kline Properties were extremely respectful, kind, understanding and communicated to the building better than City Place did while they were taking over management. Please stop treating tenants like they are a paycheck. They are human beings just like you deserving of respect!!!!! I'm sure they will comment about how I still have a balance but because of above said circumstances I'm sure that would be obviously understandable to most.

    Keeneland Crest Apartments

    Keeneland Crest Apartments

    (48 reviews)

    Major Problems with Maintenance…read more I really like this community and my neighbors. They all are friendly, thoughtful and kind. Our current office team is great! Our new manager, Amber, has implemented major exterior improvements and the buildings look wonderful!!! The only negative, here at Keenland Crest Apartments, is maintenance. They schedule times, then do not show up. They do not email, do not call, or reschedule. Instead, maint. marks off workorders as completed, even though no one came. This has happened to me several times, and again today. Today is my 4th no show for a broken dishwasher. Workorder was placed in Sept., next week is Dec. Major appliances take 3-4 months to get repaired and/or replaced. The replacement appliances are old ones from old apts. in need of renovation. These old appliances come with their own set of problems. Last year, my refrigerator kept shutting down. I had to buy ice and use a large cooler. It took 3+ months to get it repaired 3X. It would run 2-7 days then stop. During those 3 months I lost well over $300.00 worth of food. I informed them my food was rotting, but still they would not provide a working frig, nor replace the rotten food. On month 4 the frig was replaced with an OLD one...with problems. It had not been cleaned, and was filthy inside and out. The bottom was covered with dried on sludge and rotted food. When I shut the frig door, the freezer door would pop open, and stay open causing food to thaw. I kept it rather than deal with maint. again. I try to remember to close both doors each time it's opened. It would be an enormous improvement to get a maintenance manager who could organize and complete work orders, timely and correctly. It would also free the office team from having to deal with maint. issues such as no shows, calls regarding incorrect or incomplete repairs, and especially walk-in complaints (while potential tenants are visiting or reviewing their new leases). Amber is the best manager we've had. She and the office team have made several great improvements and continue to do so. It would be nice for them to have a maintenance manager they could count on.

    Apartment Review I…read morewould strongly advise anyone considering living here to think twice. From the moment I moved in, my apartment had a constant cigarette smoke smell even though I've never smoked. It was bad enough that guests regularly commented on it, and it ended up making my clothes, furniture, and personal belongings smell like smoke as well. It was honestly embarrassing to have people over. I reported this issue multiple times and tried everything on my end to fix it (air purifiers, ventilation, etc.), but nothing worked. Management's "solution" was to offer me a transfer to another unit which also smelled like smoke and was in worse condition. No real effort was made to actually fix the problem in my unit. After pushing for help, they eventually said they would send professional cleaners and asked for my availability. I provided multiple dates... and then nothing ever happened. No follow-up, no communication, just completely ignored. On top of that, I went an entire month without a working fridge. After attempts to repair it was made, maintenance offered to replace it with a fridge from an unoccupied unit, and then came back hours later saying he's actually not allowed to do that. Promised me I'd have a new one by end of week, but that didn't happen at all. During that time, I lost groceries I had already paid for and had no way to properly store food. I was forced to either eat out constantly, which gets expensive very quickly, or rely on canned and non-perishable food just to get by. That's not a reasonable way to live, especially when you're paying full rent. There was no urgency shown to fix this or make things right. But when it comes to rent, suddenly they are extremely strict. Any responses to emails or phone calls takes reaching out about it many times, trying to reach corporate, and do whatever else until someone finally responds just to basically tell you nicely they aren't going to do anything about it. So to sum it up: - Ongoing unresolved cigarette smoke issue affecting my living conditions and belongings - Empty promises from management with zero follow-through - Went a month without a fridge, lost groceries, and had to spend extra money just to eat - Poor communication unless it involves collecting money - No flexibility or understanding, even in legitimate situations At this point, I've decided not to renew my lease and will be leaving as soon as possible. This has easily been one of the most frustrating rental experiences I've had. If you're expecting responsive management or a clean, comfortable living environment, you may want to look elsewhere. The irony in all of this is they will respond to this review in a timely manner with a generic reply about how sorry they are about my experience and to reach out with any issues, but we both know they won't respond or help if I did that.

    Lakes of Windsor - apartments - Updated August 2026

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