1. Laketown Village

1. Laketown Village

0

Kenner, LA

Cancel

Open app

Search

Laketown Village

5.0 (1 review)
Open • Open 24 hours

Laketown Village Photos

You might also consider

Recommended Reviews - Laketown Village

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

1 month ago

Business owner information

Photo of Pegasus S.

Pegasus S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - Laketown Village

Chateau Living Center - Privacy curtain in room continuously tangled on sprinkler head next to the curtain track at Chateau Living Center in Kenner, Louisiana.

Chateau Living Center

1.0(7 reviews)
1.2 mi

If I could give a zero star I would. I have a love one who is there for rehabilitation therapy…read more Chateau did not have a private room so my family member is in a semi private room. Very awkward. The staff is nice, but the service and help is greatly lacking. My family member asked for assistance to the bathroom no one ever came. So soon the need to go to the bathroom past. Now the family member is scared to eat anything. One, the food is awful second they're afraid if they do have to have a bowel movement no one will help get them to the bathroom in time or they will not show up at all. I am there every day for hours and witnessed this. I am so disappointed in this place. Everything in the room is old. Wires stung across the wall. The food table doesn't roll. You have to manhandle the thing is get it place. I brought a tv remote because the remote there wasn't working. I asked 3 times about getting a new remote to no avail. The bed sounds like it falling apart when you move in the bed or raise the bed up or down. Physical therapy seem to be ok but the rest of the care needs a great amount of improvement. I would not sent my dog to this place

This place needs to be shut down. Patients are sitting in the hall facing the wall. It takes 3…read morehours to change a diaper on a patient. In the mealtime the patient goes again in the same wet diaper and it gets all over their clothes & bedsheets. The patient is stripped down and they have to sit in a wheelchair for another 3 hours before the sheets are changed. When the family takes their concerns and frustration to the Heather the manger, she addresses the issue with the worker and then worker will go into the room and confront the patient. This is intimidation so the patient will not say anything to their family about how they are being treated. I consider this a form of abuse. The thermostat in the room does not work. It's was 85 degrees in the room. I repeatedly asked 4x for this to be fixed. The food is served cold because the staff is too busy talking the in the hall or on their cell phones. The place has absolutely no supervision what so ever and it is worse on the weekend. My aunt was suppose to get her pain medication 3x per day. She kept complaining the medicine was not working. We found out they were giving her Tylenol instead of the prescribed medication. The nurse Haddie laughed and said she could not find the pain meds. Miraculously after questioning the situation, she found the meds. The front desk never answers the phone. There are no phones in the room so you cannot communicate with the patient. My list goes on and on. The staff does whatever they please and nothing can be done about it. I have never seen such poor management and the staff really does not care. Please don't put her family member in this place. It is a horrible. I am working on getting my family member moved ASAP and start an investigation on the facility.

Photos
Chateau Living Center - Dirty toilet seats the staff stored in my parent's shower at Chateau Living Center in Kenner, Louisiana.

Dirty toilet seats the staff stored in my parent's shower at Chateau Living Center in Kenner, Louisiana.

Chateau Living Center - Privacy curtain in room continuously tangled on sprinkler head next to the curtain track at Chateau Living Center in Kenner, Louisiana.

Privacy curtain in room continuously tangled on sprinkler head next to the curtain track at Chateau Living Center in Kenner, Louisiana.

Chateau Living Center - Dirty Shower Curtain in Parent's bathroom at Chateau Living Center in Kenner, Louisiana. Dirty the day he moved in & was never cleaned.

See all

Dirty Shower Curtain in Parent's bathroom at Chateau Living Center in Kenner, Louisiana. Dirty the day he moved in & was never cleaned.

Laketown Village - memorycare - Updated July 2026

Loading...
Loading...
Loading...