I came in here looking for a chargeable vape, and I got amazing customer service! The prices are…read morecheap, especially compared to Botanica. At The Underground, there is no ridiculous minimum credit card fee. I also got some great incense for a buck twenty-five. Oh, and worried about having to leave your kids outside? No problem. Kids are allowed with supervision. In short, this is my new favorite shop!

Went to the underground for the first time the other day and really wanted to say the place is…read moreamazing from the vibe walking past the tattoo shop, walking down the stairs with the hand painted wall with mushrooms. It was awesome walked in and was greeted right away the had a huge selection from glass pieces to rigs and dugouts, stash bags and even disk golf gear witch I thought was super cool. Not to mention affordable prices ,not like other places that make you for your money it was really well priced and was just and all around good experience super cool people 10/10 and to the guy that sold me the cool metal ryot hitter your super cool man keep up the good vibes

Came from Lombard to check this place out and was not disappointed…read more Great selection and friendly employees. Thanks for all the help Brady. I'll definitely be back.

Went by the store today at 3pm Paper on windows and was…read moreclosed. They should let people know if there closed for good or remodeling.

I showed up during their normal hours and no one was there.. doors locked, lights off style. I…read morecalled and it went straight to voicemail and messaged on FB. If they at least had a sign on the door or FB I wouldn't have said anything. Ugh I was really looking forward to it after a long day at work, such a let down.

my friend and i went in there to go look at some candles minding our own business and then one of…read morethe staff members come up to us and started verbally harassing us. he was saying things such as how he was going to "follow us around the store" and how he was "watching us walk the streets". he also said how he "didn't care about our opinion" when we were trying to express our opinion on how he shouldn't be yelling at us. he claimed that we were "going around and killing people" even though we are in the age group of the least likely to get the virus that's has been going around recently. also, the other staff member working at the time was rooting him on. they were ALSO yelling about how school got let out for us to stay at home. if he was so worried about they virus, then the store should have been shut down rather than verbally harassing their customers.

Good service and even better prices. The help was cooperative and friendly. Great convenient…read morelocation.

They have a great selection of Cigars, well maintained in the large humidor. They offer a great…read morediscount program as well and if you want something they don't have, they will order it for you.

From the owner: Flavored Cigars…read more Products: Rolling Papers, Loose Tobacco, Cigars, Celebration Cigars, E-Cigarettes, Cigarettes, Vapes, Hookah, Pipe Tobacco, Storage Devices, Stash Cans, Lighters, Incense, Electric Rollers, Rechargeable Batteries, Humidor, Detox Products, Herb Concentrates, Accessories, Pipes. Services: Curbside Pick-Up. Brands: TOP, Zippo, Backwoods, RAW, American Glass, Marlboro, Newport, Camel, Parliament, Good Stuff, ACID, Romeo Y Julieta, Perdomo, My Father, Alec Bradley, Oliva, Arturo Fuente, Don Tomas, Gurkha, La Aurora, Brick House, Juul, Vuse Alto, Padrón, Rocky Patel, Pax 2, Pax 3.

What a great spot for a smoke shop! Anyone that lives around Dodgeville can go to Hot Spot instead…read moreof driving to Platteville or anywhere else for that matter.Make sure to spread the word about this place because they are really conveniently located and reasonably priced. This place is also very clean and well managed. Friendly and professional service. Tell your friends and family about it & stop in and check it out!

Awesome. Very informative, learned a lot. Will be coming back. Enjoyed talking to the manager,…read moresorry forgot his name. I'd give the place a 10 if I could.​

I've been going to this store for the past few years and I keep coming back because the staff is…read moreknowledgeable and friendly. Not only will they answer any questions I might have, but they are also friendly enough to ask about my day. I've built a rapport with the fine people at this shop, and I won't go anywhere else! P.S. they are dog friendly :)

Moved to the area earlier this year and finally made my way here. I'm a glad I did. Twice in one…read moreday to be exact. First trip was to the walk-in humidor to reload. It has an amazing selection, and so well organized. Second trip was later that evening for a smoke and a couple of cocktails. The bar is damn cool with the glass wall humidor back drop. Bartenders are real pros and drinks were on point. My new go to!

Everything is neat and clean.,All the staff are wonderful. I am envious we do not have a cigar bar…read morerestaurant to compare in Columbus, Ohio Five star rating Thank you, Gary Voll

Knowledgeable and friendly staff. Great selection of mods, juices, etc. compared to other local…read morecompetitors. The prices are great compared to other stores as well. They have rewards system that actually feels like it rewards you as well. Great conversation and overall experience. Only place I'll stop in Dubuque, IA to get my supplies.

The staff here are the sweetest & provide awesome recommendations based off of flavors you like!…read moreThe prices are the best around. Started coming here a few weeks ago and now I consider myself a regular. Really neat rewards system! I will never go anywhere else.

Permanently Closed. Drove there yesterday and it is…read morepermanently closed. Bummer. It was a good cigar place.

They have a walk in humidor, which is always nice. Quite a bit of selection on the cigars as well…read more They had the cigars color and number coded by strength, which really helped me decide which cigars to buy.