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    Lancaster Tree & Lawn

    1.0 (2 reviews)
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    Services - Lancaster Tree & Lawn

    Junk pickup

    Lawn care

    Tree care services

    4 More Services

    Tree planting

    Tree pruning or trimming

    Tree removal

    Tree stump removal

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    8 years ago

    They will make appointments and then not show up. I've spent 4 weeks trying to get someone out for an appointment. I'm done

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    8 years ago

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    The Cutting Edge Lawn & Landscaping

    The Cutting Edge Lawn & Landscaping

    3.4
    (5 reviews)

    I worked with Taylor on my retaining wall replacement, which was a very challenging project. The…read moreentire work crew at Cutting Edge did an exceptional job, ensuring that all aspects of my project were done to the very best standards. The prep work (gravel, foundation, drain), were done perfectly and will last past my lifetime. I could not have picked a better company to work with. My retaining wall goes across my entire backyard and provides our family with an enjoyable flat space, as we live on a hill. I highly recommend Taylor and Cutting Edge Lawn and Landscape !

    Let me preface this by saying that I have actually never left a bad review before. I try to give…read moreeveryone the benefit of the doubt, but I can no longer do that here, considering I'm out hundreds of dollars and weeks of my time because this company doesn't know how to listen. Here is the order of events as accurately as I can recollect, so when they inevitably reply to this trying to save face you can know that I was completely honest. I need to sell my house quickly, but the yard needed a lot of work. The front garden was overgrown and the backyard was a mess. I have two large dogs that had made holes and tracks, and the back patio (which is mostly just gravel and stones) had been completely overgrown. I called several different companies for quotes, and explained everything to all of them the exact same way. I talked to several people on the phone and was extremely clear to everyone about what I wanted. Two companies, including this one, said they could do the job within my timeframe, so I scheduled both of them to come out and give an estimate. People from this company came by to do an estimate, but they never got out of their truck. They never talked to me, never walked around the property. They emailed me later that day to give an estimate, but there was nothing about the backyard on it. I contacted them, including sending pictures of what it looked like, and once again was VERY CLEAR about what I needed. They sent a revised estimate with an added charge, so I thought that was that. The other company sent their own estimate, which was $200 more. I ended up going with The Cutting Edge because of the lower estimate. In retrospect, I probably should have gone with the company that took the time to actually get out of their truck and talk to me, but what can I say? I'm on a budget. I was gone while they did the work, but when I came back, I saw they had finished the front yard, which looked okay. Then I went to the backyard. They hadn't done anything. I contacted them, and the reply I got was basically (paraphrased) "oh whoops, we forgot, we'll come back tomorrow to clean up the backyard." Fine, okay, I can wait another day. They came the next day, but all they did was clear leaves and put in some topsoil. The didn't do anything about the patio. I called them to see if they were planning on coming back again, and they informed me that they were done. I informed them that the backyard still looked awful, and they were definitely not done. They said that the project manager would be at my house the next day by 2pm and that he would knock on my door to talk to me about what needed to be done. 2pm the next day came and went. It was almost 5pm, by which point I had given up, when I heard mowers in my yard. I hire someone else for that, so I assumed it was them, especially considering I had never asked The Cutting Edge to mow. It wasn't until after they left and I checked my security cameras that I saw it was them. They mowed, cleared more leaves, and once again left without ever talking to me. Once again, I called to ask what the deal was. Once again, they said they were done with the work. Only after I finally expressed that I was getting pretty damn frustrated that they were refusing to do the work I thought I had hired them for that they were generous enough to knock off $200 whole dollars, and promptly sent me an invoice. That was that. There's been more back and forth, but no more resolution. They will not do the work I hired them for. I was planning on putting the house on the market yesterday, but couldn't do that. I've hired another company, who want $700 for the work and who can't come out for another few weeks, so I have to wait to sell the house. If I had just gone with the other company from the start, I would have ultimately saved $300 and would be on track to sell my house. I'm also including pictures so you can judge for yourself. When someone explicitly asks for something to "be completely cleaned up and looking good enough to sell", and you end up with this, you can understand my frustration.

    Lancaster Tree & Lawn - treeservices - Updated June 2026

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