Shaun Pugh is amazing salesman. I purchased my 3rd vehicle from him recently. There was one issue…read morewith the vehicle and it was repaired with the excellent customer service from Shaun. I'll be back in the future as my needs for another vehicle exists. As well as getting this vehicle serviced as needed.

Went in to look at a truck that ended up being in athens but they had one that was identical that…read morewasnt in there system yet only 2k miles difference between the two. Test drove it and was interested. They brought out how much and it was 12k more than the one posted online. We got up to leave the gm came out with an attitude about us leaveing. Following day we returned i wanted a truck they wanted to sell one. Paul did everything he could to find a truck that fit us in every way. So we purchased the truck (so we thought). A month and a half went buy tried calling the bank to get logged in to my account so i could make my payment with no luck (i called them 8 times). I called don wood to see if the finance person could help me get in touch with them and was told id get called back after they got back from lunch. I waited 3 weeks for that call. The day my payment was supposed to be due don wood called me and said "hey we need the vin number off from your truck". I asked what for "when we got ur loan we accidentally got it for the wrong truck so you dont currently have a loan for any truck so we need to verify the vin to get you put in for your loan". At this point i was over the crap and told them i wanted my down payment back and returned the truck to them. Probably could get a decent car if you dont mind an attitude and verify the vin on every piece of paper. Might as well go to a smaller dealership and take your chances because obviously even don wood cant do it right.

I had a flat on my rental trying to catch a flight from Columbus. These guys were open on mlk day…read moreand totally saved my bacon. In and out in 15 minutes for just $16. Thanks guys!

The guy who helped me was awesome. Air up my tires and checked the Valve stems. He was very genuine…read moreand easy to talk to. Knowledgeable. Polite. And I really appreciated that. I really wanted to drop my car off but I don't have a ride to get home or go back so I decided to go with someone closer but didn't like his approach or explanation on things. Hoping I can still get my car up here eventually if I find a ride. But yeah. Really cool guys. Great experience

Ran over something north 33 west .Made it to Ricks .They got me right in,repaired tire,and was on…read moremy way home within 30 minutes. Would highly recommend.Very professional

Reliable honest service fro knowledgeable people. I trust them completely. I have been going to…read moreRick for years. Followed hi to Nelsonville cause he is that good,

Instead of trying to sell me new tires all the time like a lot of places would do, these guys have…read morealways perfectly diagnosed my issues--a faulty valve and some beading--and fixed me up right away. I absolutely appreciate their honesty and craftsmanship and especially their willingness to get to my situation right away as long as I show up first thing in the morning. And they don't charge me an arm and a leg to get things done. When I do end up getting new tires eventually, I will get them from Warehouse Tire. Thanks, guys!

These guys were great! I found a nail in my tire and they serviced me the day I called. Service was…read morepunctual, tire was fixed and it was reasonable. Highly recommend to anyone in the Athens area.

My go-to place when my car is having issues. Love these folks always understanding and helpful.read more

Excellent service and skilled mechanics, highly recommend for all of your vehicle repair needs.read more

They're either lying to me or are trying to sell you a lemon…read more Steve, the owner, told me that my car needed the engine replaced since the head gasket had cracked and oil leaked to the engine. He gave me a quote of $3,000+ to replace the engine. However, he recommended that I junk the car. He said he'd give me $350 for it and would haul it to the junk yard. I agreed, thinking the car wasn't worth another few thousand dollars since I had already put in over $1,000 at his shop. That was a few months ago. Today I drove by and saw the same car for sale. I stopped in and asked him how much he wanted for it. He told me, "Whatever I can get." The point of the story is that this guy either lied to me or he's trying to sell a hunk of junk. Steve and his shop are not trustworthy. Avoid them.

Steve has taken care of my cars for 20 years! 80% of the time it's a small thing and he doesn't…read morecharge me. It feels like having a friend in the business! It's incredible piece of mind to trust the one who takes care of your car. Steve is always relaxed and pleasant!

We took my older family mini van to Athens Transmission because it was leaking Transmission fluid…read more They were able to take a look at it right away. Unfortunately they discovered that the front seal was damaged. He advised me that the rebuild of the transmission would be about $4000 , but based on age and mileage more than 250k he didn't recommend that. I really respected his honesty and advice. He could have tried to convince me to spend the money to fix it,but he didn't. That kind of honesty is rare in the auto repair business in my experience. He did give me some advice on how to keep the van running a bit longer and I appreciated that. I 100% would recommend this shop if you have transmission issues.

Everyone has taken one of those trips, just passing through, late in the evening and "bam" the car…read morebreaks down. It can almost ruin a great trip. We also have dinner plans 6 hours away that next day and if we can't get this fixed quickly the next day we are not going to make it. We had this exact scenario happen along US50. The car suddenly starts slowing down on its own, we limped off the highway onto a (what seemed) remote road and pulled into a parking lot. Instantly I'm checking Yelp for towing services and repair facilities. I found that we were just a short distance from Athens Transmission. They were closed, but I made sure my vehicle was there waiting for them first thing in the morning. Patrick contacted me first thing, just before they opened. He said they should be able to take a look at it today. He asked if I was just passing through, which I was. I had a nice lady that was willing to drive us to and from our BNB and I didn't want to put her out. About 11am that morning Patrick called to let me know it was all finished and ready to pick up. I was stunned! I was already looking for car rentals or a Uhaul to drive home. He explained it was just a radiator hose and they had one in stock and were able to get me on the road right away. We are so grateful! I know they were busy, but they were able to squeeze us in and get us back on the road. What a team! We even made our dinner arrangements :) When I received the follow up a couple days later to check that all was well, I was even more impressed. A great team, friendly people, impressive service, and professional follow up. I would HIGHLY RECOMMEND Athens Transmission and their amazing service!