I've been with PA Patrick for 15 years. Great guy and great care. But the billing department is…read moreabsolutely terrible. I had a physical with blood work 2.5 weeks ago. I got a bill in the mail 8 days ago while on vacation. I've received 5 texts, a phone call, and already a $5 late fee for what used to be a free physcial. I Understand that may be an insurance problem but community care has been harassing me non stop. I would have paid my copay at the front desk the day of, but they said I was "all set". Seems more like a community money grab than community care. Sucks to leave but I'll be looking for a new provider.

I like this facility. Good location. Building is nice. Decent parking…read more Getting an appointment is great. Quick and easy, not a long wait from the time you called. Even when you have those "can you squeeze me in" emergencies, they do their best to get you in that day or the next. Clean waiting area. All the staff are thorough and well mannered. The nurses all have a reassuring bedside manner. They also do their best to answer all your questions, and tell you which are best to ask the doctor. Both my doctor and my daughters are easy to talk to. They explain diagnosis so you understand, discuss options. They answer all my questions, and are easily reached if you think of something after you have left. They talk to you about prescriptions and concerns of side effects or how they might make you feel. I have been coming here for about a year, and I'm happy I switched from my last doctors office. Community Care is also connected with mycareDOT. Where you can easily access your health and your child's health information. Signing up is easy, reception has you fill out a simple form and they email you the registration link.

I went to the Ortho NY CP Urgent Care Walk in after a week of back and leg pain…read more The clinic was down two providers and very busy. The Medical Assistant who checked me in at the clinic called over to Ortho NY to see if a doctor was available. Within 15 minutes, I was escorted to the Ortho NY office on the same floor. I felt fortunate to be able to see a MD without a scheduled appointment. Within a reasonable amount of time, I had X-rays taken and Dr. Polishchuk, an orthopedic MD, met with me. He evaluated the X-rays and asked me questions about my pain. Not only was he knowledgeable, he had excellent interpersonal skills. He was a good listener and communicator. He diagnosed my condition as Lumbar Sciatica. He explained a treatment plan of OTC meds and exercise. He gave me a printout of home exercises as well as a script for Physical Therapy. Office staff 5 stars Medical Assistant 5 stars Xray tech 5 stars plus! Physician 5 stars plus! Waiting rooms and parking were great.