The national park was a good blend of fun, serenity and full of great nature. A group of my friends came to row and canoe. After we got the boats and canoes it was good. The 3 stars I give is only for the boat, the nature and the great company i had that day.
What was really lacking was the customer service my friends and I received that day. There were a big group of us. As it was our first time there, we asked if we could get a canoe, the lady really brushed us off and said just check what's out there with an annoyed tone. Furthermore, once we signed and paid for our row boat it took 45 minutes for them to get us on the boat.
When they rowed one over close enough for us the same lady bumped up a family in front of us. My friend asked if that was our boat, and she said very rudely 'we're getting you a boat, but we're giving this one away because you are not ready'. I assured her that we were in fact ready, as all 4 of us were standing in the sun waiting for our row boat for 35 minutes. I am not sure if race played a part, but she the family that she let through first were caucasian and we were a group of asians.
Furthermore, the system they had going on was not a very good one. It seemed very disorganised. I observed one of the customers asking how much time they had left and the lady replying 'i have no idea go check yourself'. This lady i felt was very rude and ruined our day by the way she acted.
I hope to go back again one day, however i might have to go with a group of caucasians to get better customer service! read more