We bought a puppy from Puppies R Us and our vet ran a genetic scan of her because she's a purebred…read moreand can be prone to genetic inbreeding. They found that our puppy had none of the 210 most common genetic conditions and more heterozygosity than an average Golden Retriever. They also confirmed that our pup is 100% golden retriever. Thanks puppies R us. Would definitely use your service again!

I spent $2,500 on a Rottweiler puppy from a "supposed" reputable/quality breeder (puppys-r-us). At…read morejust under 10 months old the dog was found to have "severe" hip dysplasia in BOTH hips (with one hip requiring surgery, and the other requiring an ENTIRE HIP REPLACEMENT)! Total cost is $13,000! Sonny's response (the breeder) when I questioned him about accountability? He laughed at me. Stay away from puppys-r-us, would be my recommendation to anyone reading this feedback.

Making a long story short: EGSD and Natasha were great to deal with. Emma, our dog, is now four…read moreyears old, perfectly healthy and friendly in temperament. As a pup she was delivered right to our door and right on time!

We purchased an import adult German Shepherd from Natasha Chapman of Extreme German Shepherds…read morelocated in Cherokee Village, Arkansas after an agreed upon price on October 7, 2023. We are extremely disappointed with her service. It was just promises and excuses each time. She told us she had transferred him into our name 2 weeks after purchase and that she sent everything to AKC already. AKC still doesn't have her information for our dog. We asked for an AKC transaction number, official documents for the dog, contact information for the breeder she purchased from, the vet's contact, both sides of import pedigree, and other requests, but she has not provided any of this information to us. Finally, we demanded a full refund and for her to take her dog back because we were so dissatisfied with her customer service and she refused until after almost 3 months later she finally told us that if we don't get all the needed documents, she "will have us sign the dog back to her", when we did not sign anything at all.. However, when we asked her to give us a clear answer on whether or not she was going to give us a full refund of $2500 cash, like we paid on the day of purchase, she never replied with a clear answer. We asked her this question multiple times. Also, we never signed anything for her and don't understand why we would sign him back to her. We received via text message, the back side of the pedigree, and some applications, and pictures of vet information that was pictured on part of the sheet without all the information evident with the DOB overwritten on. We strongly believe that the dog we purchased is older than 4 yrs old because she has altered the DOB on all papers. We asked her to send the full pages with all the information, so we could see and read everything, but she did not resend. All of this took her many days and some of the papers took her months to send, when we asked her to just screenshot and send for us to see proof of documents on him. If we included in this review all of our text messages between each other, all of her unkept promises, all unanswered questions, this would turn into many pages. Often times, she would answer us with, "it's loading", "you will receive all the documents in 2 weeks", "I'll send it tonight", "I'm with customers", "I'm traveling/driving", "my helper will send", "I'm dropping off puppies", family emergency, etc. In our opinion, she has lied many times to us. After we told her that we were going to post our review on our experience with her to different sites, she responded with: "I already had my lawyer read everything and because your waiting on me to meet up if you post this and my business gets bar reputation and I lose customers I have the right to go after you guys for damages. Be civil and wait for me to drive". In conclusion, after consulting with a lawyer, he told us that Natasha Chapman has created a breach of agreement and he told us that we could post anything that was the truth. He also advised us to go through court to get our money back. In our opinion, it was the most horrible experience we've had with a breeder in our life. We've never had a seller that promised us something so many times and not followed through. To do this day, 1/16/24, we have not received all the documents that we need for him and no complete transfer application to transfer ownership to us. We would never recommend Natasha Chapman to do business with due to so many unkept promises and we don't know if she will finally take her dog back and give us our money back because we don't know if she will keep the promise of coming here and possibly take him back. Any advice would be appreciated.

low rent. but good service and took good care of my pet.read more

Our family have bought two GSP's from this breeder. They love their dogs and it shows. No…read morecomplaints at all! Our girls are spoiled and love to hunt.

I wanted everyone to know what a great breeder Southern Missouri Shorthairs is! About two years ago…read morewe purchased our first dog from them. We were browsing puppyfind.com and saw the dog we wanted, they had their web address listed so we emailed them right away asking to reserve her. We put a deposit on her and then waited until she was ready to leave. A week before sending her we paid the remainder due. They gave us the flight information and told us everything we needed to know. During the whole time we were waiting they gave us updates, ie. videos, and photos as she grew. A year later we decided we wanted another dog and without hesitation looked up Southern Missouri Shorthairs and saw that the same mother and father of our first had another litter and knew we were set since we loved the temperament of our first and had an idea of what to expect. This time we emailed and paid in full three weeks before receiving our second dog. If you are looking for a hunting dog or a best friend for life search no more! Both of our dogs are very birdie! They even chase after shadows of birds, it's quite entertaining! They point perfectly and wait till you give them the okay to start running. And they for sure know how to use their little noses! Sometimes too well. =) I'll be the first to admit I was a little weary of paying for something upfront, but it turned out to be the best decision I made two times! Thanks Southern Missouri Shorthairs!

Provided misleading information on a nutrition supplement for our cat, and after being presented…read morewith indisputable evidence of their error, refused to issue a refund.

In these challenging times of broken supply chains, I made the initial mistake of ordering the…read moretopical flea treatment Activyl from a different online site because they were offering a 15% discount. Like I said: What a mistake. On this other retailer's site, they stated that I'd be receiving my order in 8 to 10 (presumably business) days. Long story short: After two weeks of my order still "pending" (they had no problem taking my payment, however) and never getting a response to my inquiry from customer service, I asked my bank to dispute the charge (which was eventually credited back to my account). I then decided to call CPS, since they have always exceeded my expectations in every regard. Just like before, I spoke with a very pleasant CSR, who assured me that they were not experiencing any shipping delays due to the pandemic, but since the warehouse had already closed (it was late afternoon), my item wouldn't be shipped until "tomorrow." True to their word, I received an email the very next day confirming: 1. That it had been shipped; 2. When to expect the item; 3. Link to track the package. Although the estimated delivery date was already incredibly acceptable, it even arrived two days ahead of schedule! I can't thank these personable family members and their always reliable service enough. I also won't be wasting my time with other online pet suppliers in the future because the simple truth is that CPS prices are already low. Thank you for being there for our beloved animal companions, CPS. You are not only "essential," but unrivaled as well.

Been going to Fishland for years, Between the welcoming and respectful staff I experienced and the…read morequality housing and animals I have had no complaints about the Business.

We loved going to Fishland until the owner an older gentleman decided to cuss at us when we were…read moreasking about some fish we bought from them and have been sickly since. We bought crickets for our toads weekly and most of our other fish and exotics supplies. We won't be going back. The younger gentlemen and women that we have dealt with has always been very helpful. However if you are going to cuss at us and be rude we will not be back.