Repairs on my laptop were Done well and I received it back In top condition though service took a day longer than I expected. I would go here again. read more

Service was prompt and money well spent for the quick response time, especially on a Sunday afternoon. My dual monitors are up and running. read more

Laptoprepairs - Dual monitors up and running. Quick response time and came out to my home on a Sunday afternoon. . Happy Customer! - IT Services & Computer Repair Near Me - Las Vegas, Nevada

This guy is a crook. first of all he said it was $29 for a diagnostic which I told him exactly what was wrong. He quoted $30 which should have gone in to the total cost of the repair. He calls and says it's going to cost $140, then asks do I want to buy a battery for another $60. When checking prices on Amazon they run from $19-$50. I said I didn't want the battery. I get there and ask how much again, he tells me $217 I say what, he says for taxes. He is still trying to get me to pay for this battery I said I didn't want. What a crook. Of course there is labor but just lying and trying to make me pay for something I don't want. I would try other places and use them as a last resort. I told him I would have to leave my computer because I could not afford it, he said $150 but if I left a review on Yelp he'd give it to me for $140, the original price he told me in the first place. read more

These technicians repaired my professional HP printer/scanner, my HP laptop, and also repaired the electrical for an electric piano. They performed all of these repairs EXPERTLY, and for much less money than other shops estimated. [[HIGHLIGHT]]They also were the first to return my call, and did the repairs immediately. Extremely professional in all ways[[ENDHIGHLIGHT]]. [[HIGHLIGHT]]When I arrived at the store the repairman recognized me from a printer he had fixed about 5 years ago.[[ENDHIGHLIGHT]] I was also pleased with that repair job, which, like this one, was quick, efficient and inexpensive. I've never found a better shop. Nice people! read more

The management is unprofessional.. I was recommended and charged for parts that did not work.. Then was refused to be reimbursed! Total rip off! read more

Timely repairs at a reasonable price, there's nothing else left to say. Yelp needs to fix this. They make you write more than you want to write what I said was short in concise. Nothing else left to be said. read more

TERRIBLE COMPANY In an attempt to get repairs on my HP OfficeJet Pro printer I contacted this company. I requested an onsite repair and was quoted $135. [[HIGHLIGHT]]They offered next day at 11 however I needed the following day as my next day was full.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]24 hours before the scheduled onsite call I was contacted by a tech and we discussed repair/replace and I chose to cancel the scheduled onsite service call and requested a refund of my prepaid Zelle of $135.[[ENDHIGHLIGHT]] I received a call stating I would a 50% refund of $67.50. I asked why? And was informed it was policy. I asked where this "policy" was disclosed and didn't receive an answer. I Zelle requested the balance of my deposit, as no services were rendered and cancellation was over 24 hours in advance. A search online shows no business license, no HP certifications, a "C" rating from the BBB and bad ratings at various review services. I should have followed others warning about the scam and dishonest shop supposedly owned by Dean Harvey and also operating under DBAs Laptop Medic, Nations First Office Repair read more

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THE WORST SERVICE I HAVE EVER DEALT WITH. So bad that I feel it was just a scam from the start. They just sent some kid who knew nothing about the job and had no basic equipment. And after a detailed report to the office I was told sorry, but half off future work. As if I would allow them anywhere near my toaster again much less computer. read more

This place is a total scam. I was charged $75 for "labor," yet nothing was actually done to my printer. The technician claimed it had "too many motherboards" and initially quoted me $250 for parts. But when I went to pick it up, he suddenly said, "You can keep it for free." Obviously, he never ordered any parts--no one is giving away a $250 part for free. In the end, they didn't fix anything but still took my $75. Avoid this place unless you want to get ripped off. read more

THIS IS A SCAM. WARNING OTHERS ABOUT THIS DISHONEST SHOP I am writing to WARNING others about the misleading and dishonest practices at this repair shop. I brought my computer in to have the screen replaced because I was told it would cost $40. No one mentioned any additional charges, the cost of parts, or that this was for a diagnostic. I was clearly told that replacing the screen would cost $40 -- that's the only reason I drove across town to bring my computer. I dropped off my computer, paid the $40, and was told the screen would be replaced within an hour if they had the part in stock, or that it would take 4 days if they had to order it. After waiting an hour, I followed up to ask about the status. That's when I was suddenly told that the $40 only covered the labor and that I would need to pay an additional $125 plus tax for the part. I immediately told them that I didn't want the repair at that price, that I would pick up my computer, and that I expected my $40 back since no work had been done. However, when I arrived to collect my computer and requested a refund, I was told that the $40 was non-refundable because they had supposedly performed some kind of "diagnostic." [[HIGHLIGHT]]When I asked what diagnostic they were referring to and why I wasn't warned about this fee, they just said "sorry" and shut the door.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]If they needed to assess whether a part was available or calculate an additional cost, all of this could have been done without making me drive across town and with clear information about the cost upfront.[[ENDHIGHLIGHT]] But this isn't just about the $40. It's about the fact that these people don't want to do honest work or provide clear information about their services. Instead, they mislead and deceive their customers. I will try to dispute the $40 charge, but I am WARNING others to avoid being SCAMMED by this company. read more

Robert took care of me throughout the process of dropping off my pc and picking it up. He was kind and communicative. I'll definitely go to them in the future for any pc repairs. read more

I took my daughters' laptop, which had a bent hinge, to Gadget Repair and Best Buy thinking it was an easy enough fix. Neither business could fix it. Gadget Repair did not even look at it. We rode over to this business and paid a service fee of $49.99 to have them let us know what was actually wrong with the computer and why the screws kept falling out. We got a call the same day with the issue and were out the door with the computer after paying another $75 for having them completely repair the laptop, This will be our family's new technology repair go to. read more

Great service fast and convenient Great pricing i love it gonna go back and recommend to all my friends

Laptop screen cracked by my kids. I was able to ship my laptop to them. They kept my data safe, got my screen fixed. Looks like new again. Would definitely Recommend. read more

Laptoprepairs - Laptop fixed! - IT Services & Computer Repair Near Me - Las Vegas, Nevada

My 2 xerox workcentre 6515 won't print . It cannot stay connected to wifi . I called Xerox and they said warranty has expired so I called around and laptop repair was the only place that can fix it . Their price was very reasonable. They told me they are busy so it would take 2 days . Luckily the next day they called and said it's fixed . Robert and his staff was friendly . I had a great experience with them . I highly recommend them . read more

II came in to meet Robert and was greeted very professionally.I explained to him that I had a battery issue. He and his technician very efficiently examined and explained to me the options. During this time, I learned that the previous repair at another store was done with an aftermarket battery, having believed that it was anApple product. The issue was resolved and I would recommend them for honesty, speed of service and reliability. Bless them Reverend Nicholas read more

[[HIGHLIGHT]]Matt was great..he helped us tremendously, nicest kid..in college..they all know more than us..lol..[[ENDHIGHLIGHT]]I would highly recommend this company read more

Kind people but i spent $90 for nothing. They didnt get the problem remotely correct. I at first thought it was a cable, which partially it was although they doubted it. But it was mostly my CPU cooler. I replaced it with 45 dollars and my pc works. They tried to have me replace a motherboard. So i spent $90 on christmas for wrong information. This was my first build and even i figured it out. I feel a bit played since i figured it out without them. read more

Best computer in town also price good [[HIGHLIGHT]]Best fast good hours great location[[ENDHIGHLIGHT]] grgreat great

Total Rip-off!! Asked them to replace my Lenovo Yoga C640 broken screen.They took a week saying they ordered it from the Lenovo itself. Replaced my original with a off-brand screen which looks totally flaky and off.And they charged 450$ and some mysterious air shipment fee of 75$apparently. When I asked for my old screen back, he(Rob) gave me some ambivalent reasons saying it's in the trash or come back tommorow. They even asked me to write a positive review in the Yelp and Google. Do not fall for the sweet talk by Rob!! I repeat DO NOT TRUST THESE GUYS!!! read more

Printer was not connecting to Wi-Fi nor printing in color. They were able to fix my issues and offer a good deal comparing to me sending the printer back and paying for s/h. My printer was repaired and took less than 3 days. It is now working and printing in color, and also connecting to wifi. I recommend read more

I took my large (and heavy) Brother printer (MFC-L3770CDW) to this company to have the fuser replaced. So, they replaced the fuser, but when I returned home with my printer, I found they had failed to reset the counter. When I called the owner back to inquire about the issue, his response was ..."(J)ust bring the printer back to reset the counter." Why wasn't that done at the time the fuser was replaced? As it turned out, the next repair facility determined that Laptoprepairs had overlooked OTHER, needed repairs (e.g., a new belt), which was clearly identified when checking the Machine Info on my printer. (The belt had 21% usage remaining.) If you are going to do a job, do a quality, complete job. read more

Do NOT Recommend! This place gave off bad vibes from the start but decided to give them a shot for printer repair, as the google reviews weren't too bad. My printer had a paper jam and had an error message that would not go away. When I called for pricing, I was told it would be $55 and that they would definitely be able to fix my printer. To drop it off I had to make an appointment- their hours are not as advertised, closing by 3pm most days. When I arrived to drop off, I was told it would be $65, I mentioned the $55 price I was given over the phone, and was then told I must have been given the "online special." The man told me I would get a phone call the next day, and said to "cross my fingers it doesn't need parts." I did not get a call back. I had to instead call them for an update a few days later. I was told that the printer needed new parts, but Canon had "a program" where they would send in my printer and I could buy a new printer for $190. I declined that offer and had to wait another day to pick up my printer so they could reassemble it. When picking it up, it was not in the same condition and was not reassembled. After my experience, it very much seems like a scam business model to take a "deposit" when they very well know they won't be repairing anything. Definitely do not recommend this place unless you're okay with losing money and not getting your item repaired. read more

I hate to give small business bad reviews but this place is bad. They have very low prices but bad reviews. I thought I had a easy enough job plus I had the part. A quick charging port replacement. They said they couldn't use the part. So I said they could order it. When I got it back the port was loose and not working just as I gave it to them. . When I put the new part on charger it's tight like when you get it new. I called them to tell them the problem and why is it so loose. He He said he would ask the tech and call me back. Now he won't even answer my call. Tried to save some money but ended up paying more. read more

Fast, efficient, professional, will recommend to others, thank you again Robert!!! -@archivalgrams read more

They steal from people!!! I went to them because they said they had a power adapter for my desktop I just got from best buy. They made me bring it into the store and they gave me a used adapter . My desktop didn't work but there technician said it was the Ram and that the power adapter was correct one . So I believed them cause they are suppose to know what they are talking about I took back to best buy and they tried with the correct adapter and it powered up perfectly. I tried calling these guys back the very next morning and the guy said well sorry it didn't work but we don't do refunds . Than hung up on me !! Don't trust these guys or their work. They just ripe people off. read more

I had THE BEST EXPERIENCE with this service. My technician, George, is absolutely a tech 'genius' and I will request him again. He was polite, knowledgable and VERY competent. He rid my computer of pesky mal ware and fixed my printer connection witch had been down for months. The prices are very reasonable. I will DEFINITELY use this service again! read more

WARNING! SCAMMERS, DO NOT SEND NOR LEAVE YOUR COMPUTER HERE TO REPAIR. Sent MacBook to replace track pad. After 2 months & $350, MacBook is back after every excuse for not returning it. When received, It has the same track pad as when shipped.I can tell by a scratch on it. Doesnt work. Check reviews on other sites, such as google/google maps.Located 1555 E Flamingo Road, #202 Las Vegas NV 89119, "Nations First Office Repair" They will hold your computer hostage until they get most money as possible from you.I found them on EBAY and EBAY would not help. I think some of these positive reviews are FAKE read more

BEWARE! this business is super shady - requiring a $65. fee to simply diagnose a problem you already are aware of because that's why you brought it there! then they try to keep your item - likely to use for parts or repair and resell.. who knows? they are fraudulent for sure! read more

Stay away ALL COST!! You can literally get better results by throwing your laptop against a wall compared to this business. I even let him talk me into buying another MacBook (from him, Robert) while our was being repaired. Yikes! What a mess!! This guy will tell you ANYTHING to get your money. The computer he sold me ran worse than a model-T Ford and when I called Robert (Repeatedly) about it, he tried to make it my fault. I asked for my money back at which he replied they don't do refunds. So a month later when my first computer was finally completed, he had the nerve to beg for a good review. So being the guy I am, I waited to see how my computer worked before reviewing this company. Zero, zilch, nodda. My computer was absolutely not repaired. It was actually worse! I called again and he tried to blame the computer itself instead of his janky techs whoever they are. I honestly believe this guy is running an illegal business and the computer charade is just a front. Anyway, not my business but if I were you, I'd stay way away from this guy. Far, far away. Thanks for nothing Robert! read more

Dropped off a few items, took them a month and they couldn't fix them, they still charged me the full price for repair of 1 item and a fee for looking at the other one and refused to refund me. Dont pay upfront for their service.. Do not recommend read more

This is a split review due to the fact I have used them twice but had two completely different outcomes. The first time I needed my motherboard replaced after it went out on me. The computer itself still will run you close to a $1K and its years old. With the software its worth a lot more. It was well worth it to get it replaced. They did an amazing job and I was very happy so would rate them with 5 stars for this visit. Fast forward a few years and my fan was going out. Going out but not out yet. I ordered the fan and took it into them to have it replaced. I was told it would take a day. I called on the third day and asked them how it was going. He told me that my computer was full of virus's. "Oh really" I thought to myself. Considering it was password protected and with all the files I have on it I know how long it would take to do a scan on it. On top of that I have top notch virus protection. He said it would cost me I forgot how much to get rid of all the viruses. I had already paid to have the fan put in. I was polite and declined but did not say what I was thinking. "LIAR!" I know how easy fans are to do because I had replaced it on that computer already myself. I just didn't have the area to work on it anymore and had an accident so my wrist wont bend but its something I have done myself. I have built computers before. It was a Thursday morning and I tried calling Thursday even and got no answer. I left a message. I called again a couple times and again no answer so left messages asking WTF? I don't get a hold of him until Monday afternoon. At this point I'm fairly irritated but still was polite after he had lied to me about my computer being full of viruses then not having the fan done a day after he said it would be done then had ignored my calls from Friday till Monday. That is when he informed me that my fan was fine. My motherboard was the problem it had gone out. He had one he would sell me for over $200. I had used it sitting in the parking lot waiting for him to get back the day I dropped it off and was working just fine. It was just a fan issue. Now he tells me that its my motherboard and it wasn't my fan? He of course replaced the fan which he had said wasn't the issue. How did my motherboard suddenly go out? When I dropped it off it was fine and considering he had lied to me a couple times then couldn't get a hold of him for days and know that he didn't have the motherboard for my computer. Mine was very specific. It was also about $125 nowhere near over $200. If you take something to be repaired something specific and then when you come back suddenly it doesn't work any good business would take responsibility for it since it happened when they had it. I got home thinking hey if it's going out I'll just get on and order a new one. Well now the computer wouldn't boot at all. Yet it had power so knew it wasn't the motherboard as he had said. So far he had lied more times than I can count at this point. I pulled out my other laptop and have been using that until I can get it in somewhere else to find out WTF happened. It kind of seems like the screen was disconnected. Considering he tried left and right to charge me for different things I knew were BS he probably didn't expect me to pick it up and take it home. Why if it wasn't the fan did, he replace the fan? All around bad experience and lied to more times than I can count and now my laptop isn't working when it was just fine when I dropped it off. Part of me because of my first experience there wants to just go in and tell him everything I wrote here and have him hopefully fix the problem that occurred when he had it. Or he will argue with me and I'll just leave. I am unsure at this point if I will even go back. So with the first being good and the last being the worst I've ever had in my life I am going to have to give it two and a half stars. If I didn't know computers as well as I do, he could have taken me for a couple hundred bucks. Luckily, I knew he was full of it. I would see what they have to say and then get a second opinion before you have them do any work for damn sure. read more

I needed my laptop fixed with in 48 hours and they completed with in that timeframe. Another this is they are very generous i am on a budget with no job and they were able to find me a replacement screen for my hp computer at a reasonable price. -adora read more

I was searching for a computer company that could help my 80+ year old mom. She was having issues with her laptop communicating with her printer. She couldn't print from her laptop nor from the printer itself. I set up the appointment for an arrival time between 10:00 a.m. to 12:00 p.m. She was asked to pay cash. We did. At 12:15p.m., I had to call the company because we had not heard from the technician. NO phone call. This is something the company should do, regardless of why the technician is running late. My mom was sitting around the house, waiting for this person to arrive. When someone is going to be late or is running behind( or ahead of schedule), someone from the company should make a courtesy call to update the customer. When he arrived around 2:00 p.m. he was gruff and made my mom uncomfortable with his attitude. He immediately asked for the money, BEFORE, HE LOOKED AT THE COMPUTER OR THE PRINTER. He told her, he would not proceed unless she paid him. HMMMMMM????? She did and they proceeding to go up the stairs where he looked at the printer and said, the toners must be dried out. You need new toner. He looked at the laptop, tapped a few keys and said, yep, you need a new printer. GOOD-BYE! WOW!! I assure you, once he left she called me immediately and she was very upset and uneasy on this entire process. I would not recommend this company. Call someone else. It may cost more then the $125.00 they took from my mom, but, it will be worth the added customer service this company is definitely lacking! read more

WORST Experience ever, Robert (dean) ( harvey) this guy uses multiple company names too. "Nations 1st office repair" or "www.laptoprepairs. com) names and multiple phone numbers mixed. He took 65.00 cash .. said it would be 2 or 3 days to get new hinges and a new hard drive for my laptop. After two weeks he stopped answering my calls so after 3.5 weeks I so I show up at 1555 E flamingo st 101-201 that changes too. he doesnt answer door. I have to wait and try and catch him when its open... Then I catch him there and he says its ready and asks for my CC charges my card 313.93 After Dean, rob whatever name he goes by at the moment, tries passing off someone elses computer ( I'm older but not that old) is it a crime to take advantage of old people?!!! after going back and forth he brings out my laptop, (which is registered with HP I open it and it has the same erro0r message and the hinges are still broke! Robert, Dean Harvey, had not touched my laptop! I ask him for my credit back on my card, he says NO I'll order the parts. I left with my still broken laptop!! This guy is bad news this saga started I'm out 313.93 plus 65.00 cash and my comp has not ever been looked at. HP registered #SN part # and I own the service pack so I was on phone with HP several times before I gave it to rob, dean or whom ever he is. DO NOT USE this guy Nations 1st office repair or Laptoprepairs. read more

Laptoprepairs - left side still broken 02/09/2022 - IT Services & Computer Repair Near Me - Las Vegas, Nevada

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They fixed my laptop in an orderly manner,and did a great job explaining what went wrong ,also very reasonable prices.

THE WORST experience I've had, ever. He charged me $276 to "fix" a laptop and he didn't fix my problem, then blamed me for using non-genuine parts. I made a video https://www.youtube.com/watch?v=wap_yOLTUTo proving this wrong. He also said he doesn't accept PayPal, which is another lie. He will not provide a receipt for "parts" that he supposedly ordered for my laptop and wants me to ship it back to charge me more money. ABSOLUTE SCAM. read more

This is my experience. Brought in my iPad with a cracked screen after being told it could be repaired for $39. Turns out the $39 was to just check out the problem. The next day I got a call from the company advising that it will cost over $800 to repair the iPad using Apple equipment or about $450 using aftermarket equipment. I was advised that not only was the screen cracked, but a circuit board behind the LCD screen was.cracked and damaged. When I asked why the iPad continued to work with a cracked circuit board, I was told that it will continue working "intermittently " with broken circuit boards.........which I found very suspect. I refused further service and was told the iPad could be picked up after it was re-assembled. Turns out no assembly was necessary because they never removed the cracked screen, which would be necessary to access damage beyond the screen. In fact, I paid $39 for nothing. I picked up my iPad in the exact same condition as when it was dropped off, cracked screen and all. Apparently, this company hoped I would agree to the expensive repair, they would just slap a screen on my iPad, and claim that the circuit board was repaired. I won't be patronizing this outfit in the future. BTW, my iPad continues to work flawlessly despite the cracked screen. Beware! read more

Sent to get my Alienware 13 R2 screen repaired because of purple markings. They said it was a bad logic board, okay fine, found a part for $365, said to send it back. Decided to say they found a refurbished one for $165, okay fine than, came out to over $260, including shipping. Would not take paypal, was not in their ad on ebay. Okay fine, I needed my laptop for school. Received it, and low and behold no cord that it sent to them. Opened up my laptop it still had power and the purple marks are still there! Oh but no refunds. They asked how did I know without having my power cord well it still had power which you would have known if you actually worked on it! their ebay: https://www.ebay.com/usr/laptoprepairs99?ul_noapp=true Negative: infinite stars. read more

I took my tablet pc to your company on August 20, 2016 because you promised that you could quickly repair my defective power port. I delivered the computer to you at nine a.m. At 3:30 p.m., after having been promised that it would take no more than an hour or two for you to repair my computer, I called you. You informed me that the power port was soldered to the board and you could not repair it that day. Rather, you could repair it in two weeks for another 700 dollars. I declined to accept your services and picked up my computer. I then contacted the manufacturer and was told that because you had opened my computer the warranty was voided. Understandable: I instructed you to open the machine as I needed it repaired quickly. When I returned home I took the machine to the vendor and asked him to fix it. He did. He also informed me that until he opened the machine it had never been opened. He also informed me that the power port was not soldered to the board, but plugged to the board with a standard plug. So what kind of business do you run? You charge me a premium to work on my machine quickly. You don't even look at my machine. You wait hours, in fact you make me contact you to determine the status of my "repair", and then you tell me it will take two weeks and 700 dollars to effect a repair that the vendor affected for me in 15 minutes and at no charge? In the process you voided my warranty. I thought one only lost at the casino in 'Vegas. Clearly I was wrong. read more