When I first walked in, a customer was picking up her repaired laptop but the owner lost the charger. He looked for it but eventually told her to either come back later or she never brought it. She was in a rush and even asked to buy a new one because her laptop would not work without a charger being plugged in. Now, I came in because I spilled liquid on my laptop. He said that it would cost $100 for liquid damage repairs aside from any necessary labor or repairs. Without ever assessing my laptop, he "estimated" that a repair of a motherboard might need to be done. He said that would cost around $275. I only needed my data really so I asked to see if my SSD was working. He said he can check it while we wait. He took it back and removed the back and came back and said it appears fine. He never docked it to see if it could read or write. He then wanted to charge me $100. FOR SIMPLY OPENING THE BACK. He was very disrespectful to customers and is the most shady place I have ever been in. I used to work on computers and he is taking advantage of people who don't know any better. Please don't go here, you'll be taken advantage of. read more

Got a call saying my laptop was repaired around 1:30 and to come pick it up. Upon arriving at the shop at 2:30 in the afternoon and realizing nobody was there, I called the owner and he tells me he will have somebody to assist within 15 minutes, and he will be back in an hour. This is the middle of the afternoon on a Thursday, mind you. Ultimately, nobody comes back to the store until nearly 5 oclock (2.5 hours later, over 1.5 hours after his "estimate", and upon asking what the deal was/why the long wait, the owner continually speaks over me/is very disrespectful, not apologizing for the excessive wait/poor communicating, and refusing to even consider a slight discount due to the inconvenience. I'm not the kind of person to ask for a discount or expect free services, but the complete lack of customer service shown here was very off putting. If you value your time and want to do business with good/honest people, I would strongly suggest going elsewhere. read more

I went in with my Apple laptop and my moms HP. Told them what was wrong with each. They quoted me a price for each and within a day I was called back and both prices had gone up. When I went in to pick up my laptops both chargers were missing. I told him I know 100% positive that my apple charger was brought in. He handed me a charger that wasn't mine. They did a hard drive replacement on my Apple that still is running funny. They complete redid the HP and was asked to put a virus protection on it. HP is also not running properly. When I called to say I didn't see the virus protection he said it was there but wouldn't protect it from everything. I spent over $500 on these two laptops for them both to still be messed up is very upsetting. They aren't helpful on the phone and kind of rude, just keep tell me to bring them in and they will look at it again. Sorry I spent to much money the first time and I won't be back. Very disappointed. read more

I bought a refurbished laptop here with a new solid state drive and its so fast! I'm happy I found this place. Good service and fast turnaround. Would highly recommend. read more

Cracked the screen on my relatively old laptop. Brought it in, and he said he didn't have the exact screen screen but one that would suffice until the exact one came. Replaced it on the spot for $150 and did it in 20 min. Got a call a week later to say the exact screen had come in, and he replaced it again for no charge. Slight language barrier, but fast and easy to work with. read more