Jamestown Plumbing Heating always gives us great service. They are prompt to arrive, and they…read morealways leave with the job done right. Not only that​ but Jon who has helped us the last two times​ is friendly and takes the time to explain the issue. The last time we had trouble with our toilets​, he made an extra trip out (we live a good 15 min from town) to make sure we had what we needed that day. This time it was an issue with the sewage. Jon got me in touch with the right people and also called the person who installed our sewage to let them know we were having issues. You don't​ often see this level of professionalism. I recommend Jamestown Plumbing for all your plumbing, heating, and ac needs.

Service is good. Price is reasonable. What needs improvement is the communication skills on the…read morestaff.. Customers call and there's no prompt response. Hard to get in touch with staff.

Our boiler was "fixed" by Rivers Edge. It was running heat to one zone of our home nonstop. They…read morereplaced a zone valve and thermostat (I asked for a programmable model, and if possible to connect it to our air conditioning we have two separate thermostats. I was not home when they completed the work, but got neither request. Not sure if they ignored request to include the A/C, or if it can't be done, since the other request was also not done. The invoice I received from them came in via email and was actually just a receipt. The price we paid was included but no breakdown of parts/labor/travel. I was curious, as the first technician was unable to complete the work and the owner ended up coming out to finish the job. Total cost was in the $600 range. Ultimately, the fix did not fix our problem. I still had heat at all times. I called Rivers Edge after hours to ask if it would be bad for the system to just turn it completely on & off until it could be fixed. The owner told me he would have to check on that and get back to me. I've never heard from him again.

Great work! Had to have them replace my water heater right before a negative temp. evening, they…read morearrived asap and swapped them out. The price wasn't bad either.

In the last year two very professional, knowledgable and courteous workmen have fixed plumbing…read moreproblems in my home. They were both fast and efficient. In the past I've purchased many high quality products from RJ's. I highly recommend the company!