Derrick was very prompt, knowledgeable and up to date about doing my taxes! Highly recommend using…read morehim if you want your taxes done right

Despite having a rather complex amount of tax situations, I had always done my taxes myself, using…read moresoftware. This year, I decided I should leave it to the professionals. I am so glad I did! Derrick at Smith Taxes was extremely easy to work with. I was able to email or text him my documents as I gathered them and within a day, my taxes were done. Next year there is no doubt how my taxes will be done!

I was looking for a local CPA after moving back to Texas. I found Justin through a Google search…read moreand chose him based on the positive reviews from other clients. At the time, I was going through a divorce and needed help sorting through a complicated tax situation. I first met with him in March 2025 and didn't have a follow-up appointment until September 2025. Initially, I planned to file separately. However, during our September meeting, Justin advised that my ex-husband and I should file a joint return for the 2023 tax year, the year we separated, because it would save us money. Based on that advice, I waited while he communicated with my ex-husband and gathered the necessary documentation. Months passed without any updates. In December, I emailed Justin three separate times before finally receiving a response. During that time, I also received notices from the IRS regarding late filings and penalties. When I finally heard back, I learned that Justin had filed my 2024 tax return separately in October without informing me. He then told me that filing jointly would not have resulted in significant savings after all. Had that been communicated to me earlier, I could have made an informed decision. At a minimum, I believe he should have called me before changing course and filing my return. I also discovered something much more concerning: he had never filed my 2023 tax return. Instead, he had filed my 2024 return, despite charging me $310 for preparing and filing my 2023 return. Because I was dealing with my divorce and the sale of my home, I did not have the mental bandwidth to immediately address the situation and needed to find another CPA. Eventually, I contacted the CPA my ex-husband and I had worked with while we were stationed in Arizona. Although I had moved to Texas, I learned he could still assist me. In February 2026, I contacted Justin to request all of my tax documents so I could transfer them to my former CPA. I was finally able to pick them up in April. Before releasing my documents, Justin wanted to meet with me. During that meeting, he could not explain why my 2023 return had never been filed. Ironically, the morning of our meeting, he submitted a request for verification of non-filing for my 2023 tax return. He acknowledged that he had let me down and offered to file the return at no additional charge after I consulted with my new CPA. Ultimately, my former CPA resolved everything quickly and professionally. Despite being in another state, communication was prompt, clear, and consistent throughout the process. I also requested a refund of the $310 I paid Justin for preparing and filing my 2023 return, since it was never filed and cost me hundreds more in late/penalty fees. To date, I have not received that refund. Now that my tax matters have been resolved, I intend to file complaints with the Texas State Board of Public Accountancy (TSBPA) and the Texas Society of CPAs regarding my experience.

Very thorough and up to date on tax laws for maximum refunds...extremely satisfied!…read more A pleasure to work with.

Excellent help with finances, great man to talk to and has years of financial and tax experience.read more

knowledgeand professionalandcaring attitudephilis a retired agent why not wont someone whohas…read moreinside knowledge as long as he is in business i will call on him to domy taxes

Phil is a retired IRS agent doing tax services to pay for his grandkids schooling. He was able to…read moremeet with me, do my income/property taxes including complicated schedule E work for rental properties. He helped me get a refund when I thought i would owe thousands. Price was around $1000, which is a little more than I was expecting to spend but proved to be worthwhile. Phil met with me to explain my tax return, answer any questions, and do a proof read to see if there were any mistakes.

Pros: Professional, quick responses via Email, informative website, CPA, option to E-file…read moreCons: Honestly none! There is a bunch of construction outside his office, but this is obviously out of his hands. I have been doing mine and my wife's taxes for several years now with software programs without any difficulty. This year after clicking through the prompts, I was informed that I would owe a considerable amount in additional taxes, which frankly seemed incorrect, as we even withheld additional money over the last year. Late in March, I shot Bob (and several other local CPAs) with several questions. He responded quickly, and answered all my questions. We had an appointment, and I really liked his professional office and the 1-on-1 environment. This is not a Tax Preparer that does your taxes in a booth at Walmart, or with a roomful sitting nearby. Bob is a CPA that has been preparing returns for many years, and this was very obvious. Our return was ready within 7 days, and thankfully he was able to untangle the mess, finding a sizable return! We will be returning to Mr Hampton again for many years to come, and I highly recommend using his services.

I absolutely LOVE Mrs. Roshell!! She is very personable and also professional. I left her knowing I…read moreput my business in the right hands! I would recommend them to anyone!!! From taxes to financial education... They got you!

I've used this tax service for several years and I really like their service. They communicate well…read moreand have my taxes done in no time.

Emmarie Jackson was the most responsive CPA I've seen out of the 4 companies I contacted in the…read moreArlington, Tx area. I will end up using her services in the future...