Zero stars!! Horrible experience, staff at Eau Claire location won't call you back, they say they…read moresend records to your primary dentist yet nothing is sent! I needed a recommendation about one tooth, they took 7 months to communicate with primary dentist only after I drove records myself, then they documented on the WRONG tooth and wants me to see another orthodontist again because they made mistakes!!!! NO THANKS!!! Complete incompetence!!!!

Awesome team and fantastic service. They really know what they are doing. Love my new smile…read more Thank you, Dr. Kristo!

My dentist for 15 years. Personable, does a great job and works well with either insurance or cash…read more Highly recomended

Attention Attention Attention! That's what you'll get with Christopher POSS, DDS! I went in…read morethinking I had possibly cracked a tooth or a crown, my teeth are very sensitive. Dr Christopher fixed me right up! All I needed was a little resin on my molars and sensitivities are down 90%. I felt that he took time with me, I didn't feel rushed, and that he really cares about his worK.

It has been ten years since I had braces with Dr. Terpstra. I have lived in three states and had…read morethree different dentists in that time. This morning, after hearing from my third dentist the same indignation about the job my orthodontist did as I heard from the other three, I thought it was time to write a review. What has appalled the three dentists that I have gone to over the last 10 years is that there are two large gaps where Dr. Terpstra had two perfectly healthy teeth pulled so that he could "make room" to bring my teeth together. The only problem was that after 5 YEARS of braces with Dr. Terpstra, the gaps remained. He never used the "room" he made in my mouth. After 5 years I was off to college and at that point didn't have any faith he could make my teeth any better and had them taken off. My frustration and my mother's frustration with our experience with Dr. Terpstra has, as I said, been validated by every single dentist I've been to since. Aside from that, going to Dr. Terpstra's office is not a pleasant experience. When I went there the staff was wonderful, but the Dr. himself is incredibly prickly and rather pompous. Don't you dare question or criticize what he suggests (especially if you are a woman). He was never blatantly disrespectful of my Mother but refused to take her, or me, seriously when discussing matters of cost and even decisions on whether healthy teeth should be pulled (a decision that he made that has turned out badly, as noted above). The man is a dinosaur. I remember vividly when he had his receptionist planning his vacation for him (who does that? I'm pretty sure planning your vacation is not her job). This all happened while I was in the chair with his fingers in my mouth, and he would pause the work that he was doing to think while she asked him questions like "Dr. Terpstra, would you like a starboard or port side cabin?" (actual question that was aked). Dude, this is not an episode of Mad Men - and if your fingers are going to just hang out in my mouth while you think of important vacation matters, please remove them. Hands down, awful experience on both the orthodontic and interpersonal front. Just save yourself the headache and go elsewhere.