I feel compelled to reaffirm and expand on my previous glowing review of Lady Lash after having had…read moremy lashes done, with poor results, at three other salons in Sydney. I can't vouch for all the technicians who work at Lady Lash as I've only ever had my lashes done by Grace, but if they are all like her then this is without a doubt the best eyelash extension salon in Sydney. My reasons are as follows:
1. NO GLUE CLUMPS
The first place I ever had lash extensions done at was a one-woman show in Darlinghurst. The girl who ran the salon was perfectly friendly and well-intentioned, but the eyelash job she did on me was the worst I have ever seen. I left that place with extensions glued to the skin of my eyelids, two or more fake lashes glued to each one of my real lashes, and so much dried glue clumped around the base of my lashes that it hurt to blink. After two days of stinging, watery eyes, I decided that I had to get my horrible extensions removed and replaced. I looked up 'remove eyelash extensions Sydney' on Google and that was how I found Lady Lash. When I got to the salon, Grace spent 15 minutes carefully removing my demonic Darlinghurst extensions with a special gel remover, and she managed to do this without damaging any of my natural lashes. Then she applied a new full set based on my preferences as to length, thickness, curl etc. When she was done, I couldn't believe how good my lashes looked. There were no glue clumps whatsoever and the extensions looked completely natural. Also, I couldn't feel them at all. They were glued to my natural lashes one-on-one, and there was no extension-to-skin contact at all.
2. LASHES LAST FOR AGES
I have been to two other salons that have applied lash extensions without any visible glue, but their lashes did not last longer than a week before falling out. I soon realised that the reason there was no visible glue was because not enough glue was being used. At Lady Lash, they use enough glue to keep the lashes stuck on for ages, but not enough for the glue to actually be visible. The lashes will look good for over three weeks, and presentable for four to five weeks, so long as you take good care of them.
3. LOW PRICES
Lady Lash charges $110 for a full set, and the number of lashes they give you (about 55 per eye) is more than adequate. The other three salons I have been to charge $120, $130 and $150 for a full set. I have also heard of places charging up to $180 for a full set. I have yet to find another salon that charges less than $110 for a full set.
4. FRIENDLY STAFF
Grace is one of the most pleasant people I have ever come across. She always has a great big smile on her face when she greets you and even though her English is not perfect she always does her best to chat to you and answer any questions you might have. The lady who owns the business, Charlotte, is also extremely helpful and will always try her hardest to accommodate you for appointments, even at short notice. Which brings me to my next point...
5. PROFESSIONAL SERVICE
There have been times when I've needed an appointment urgently and they have been all booked out but Charlotte has put me on a waiting list and then called me as soon as a spot has become available. Other examples of their professionalism are:
- They text you 24 hours before your appointment to remind you of and confirm your booking.
- On your first visit, they get you to fill out a questionnaire regarding what kind of lashes you want. They then keep your details on file so your lash technician can refer to them on your next visit. You can change your preferences at any time.
- After your first visit, they give you an eyelash brush and an after-care tip card to help you look after your extensions.
- They accept both cash and card. Many eyelash salons accept only cash, which can be a real pain as you always have to make sure you have gone to the ATM and withdrawn some $150 in cash before your appointment.
6. AWESOME DECOR
I normally don't care about decor - if the service is good, that is enough for me - but the decor at Lady Lash is so lovely that I have to include it on this list. I actually liked the fit-out at their old place better (they recently moved to much bigger premises two doors down the road) but the current place is decorated really well too. The fact that the salon is aesthetically pleasing adds to the professionalism of the business and says to me that the women who run this place really take pride in their brand and their reputation.
This is by far the longest and most comprehensive review I have ever written on Yelp, which just goes to show how much I love this business. If you are thinking about getting eyelash extensions done and you value all of the above attributes in an eyelash service, then Lady Lash is definitely worth a visit. I can't recommend them highly enough!
