My family and I had a wonderful and educational experience here with the manager Chelsey. She was…read morethorough, friendly, and answered our many questions about what to do with not just our hair but also furniture and clothing items at home, how to prevent, what signs to look for, etc.

We had a terrible experience with the Sunnyvale branch. The clinic showed a complete lack of…read moreprofessionalism. I originally booked for 4 people on Saturday, but they could only treat 2 because a technician didn't show up. The technician on Saturday specifically rescheduled all 4 of us for Sunday to make it right. When we showed up Sunday, the exact same thing happened. They told us they could only do 2 treatments again. When we explained that we were specifically told to come back today for the full group, the technician was incredibly rude. They told us it was our choice to get 2 done or 'just go somewhere else.' Instead of being empathetic or apologetic that we had wasted two days in a row, the staff was angry and defensive, claiming it wasn't their fault because they 'weren't there yesterday.' Dealing with lice is already a nightmare; dealing with this level of unprofessionalism and rudeness makes it a hundred times worse. Don't waste your time and money here --go somewhere that actually honors their appointments and treats customers with respect.

Nancy was fabulous to work with....Professional, knowledgable, flexible hours (she says she will…read morealways do her best to squeeze clients in), and bonus...she's a VERY sweet person, too! Best of all, she comes to you, and even returns a week later for a complimentary recheck. AMAZING. We highly recommend her services!

Thank you Nancy for an amazing treatment! It was so nice to meet her and have a lovely…read moreconversation. Being a college student it can be really annoying and embarrassing to come home with lice! But Nancy was very helpful and took care of the painstaking process of getting rid of it! Called her and had my appointment the next day! Her prices are amazing and you even get to keep the whole line of products she uses on your hair! I especially appreciate her coming to the house so I wouldn't have to go to a salon. She even checked my boyfriend to make sure I hadn't spread it around. Would definitely call her again although due to her treatment and being able to keep the products for self care I don't think I will be having this problem again! She is also very knowledgeable about these little buggers and teaches you how to maintain your care! 10/10 would recommend!!

Especially if you are dealing with lice for the first time, I highly recommend calling Christina…read morefrom Lice spa. My daughter said a bug dropped from her hair to her desk. I quickly tried to google some pictures and look through her hair. It seemed like she had nits but I wasn't confident and was mostly in denial. Christina arrived at our home on a Sunday evening within 1.5 hrs after hanging up the phone. Everyone in our family got checked and treated. The removal process involved saturating hair, dividing in sections and meticulously combing through to get nits and lice. We learned so much from her during the hours she was at our house - watching her method to remove, learning about lice, its lifecycle, how it spreads, how to eradicate and clean the house. She was a former science teacher and it shows in terms of knowledge and being great with kids. Even though she did a very thorough job during her initial visit, you should have the expectation to need to do continued treatments (put product in hair and comb through section by section) in the following days and weeks. We did a follow up check 4 days later for additional peace of mind.

Ugh, I'm sorry you've been graced by lice…read more The go-to advice will be to go to Lice Clinics of America, which we dutifully did two months ago. We thought the 30 day guarantee would be good. And paid $200 a head to get the treatment. But the lice came back (or never left) and when we went in for the follow up treatment, because my bald husband hadn't also been treated, the guarantee wasn't honored. So we paid again. And the lice remained or came back. By month 3, when we found lice AGAIN, I was despondent. How much time can a person spend on laundry, on driving, on waiting, on dealing with this pest? I was amazed to find Christina. For $150/hr she comes to your house (at 8 pm!) and can check every person and comb out the nits. This ended up being way more time and cost efficient. Plus she is interesting, professional and capable. I had one treatment at LCA with a tech who seemed very disinterested, who didn't believe me when I brought in a louse in scotch tape and said he didn't see any on my head so it was probably just a one-off. Christina comes with a completely different air. She even comes with a microscope that examines the louse so you can see what stage it is in. The treatment involves a follow up comb out 4-6 days later. So glad we did this as well because she found the microscopic nits that weren't large enough to comb out the first time (and which is probably why at LCA we kept having the lice come back). So there really is no comparison here. We are lucky to have Christina in our area to offer this service. Wishing you a complete riddance of the lice, fellow reader!

This place was effective, easy to schedule, professional, a very good deal compared to other places…read morewe've used before, and certainly very convenient. The vehicle that came to our house was discreet (no big "this family has lice" label). We had one miscommunication about the timing but it was quickly resolved.

Safiya did an incredible job! We really appreciated her professionalism and relaxed, friendly…read moredemeanor and thorough comb through of my step son's hair. His hair is past his shoulders and thick and I was worried it would be difficult but Safiya was so reassuring and confident that she could take care of his lice situation after an outbreak at school. I'm so grateful she's so good at what she does! What relief and peace of mind that our house hold is lice free after only one treatment! Thank you Safiya & Organic Lice Guru!!

I called this service hoping for help for my kindergartner. Instead I received a very rude text…read moreback asking who I was and then, once I stated who I was , saying they "didn't know me" I would stay away. Seems like a scam. If Yelp allowed zero stars, I would leave zero. Just wanted to post a warning.

What a life saver Yvette and NIxties was for our family. Learned at 5pm that our child had lice,…read morecalled and Yvette gave us a 6pm appointment. Within an hour our child was free of nits and lice and our whole family had been checked. Lots of available parking and conveniently located on El Camino, a couple blocks off of Whipple. I'd highly recommend Nitxies!

Responsive, knowledgeable and effective. We've used Ray a couple of times when my kids got lice and…read moreyou want someone who will come right away, tell you exactly what to do, and not upsell you on products. Highly recommend.

Ray was a lifesaver when I recently discovered both of my children had a case of lice. He was…read moreaccommodating, punctual, and incredibly informative which helped me realize things weren't as bad as they seemed. He left some products and clear follow up instructions for our household. One of the children is a toddler and he was patient and gentle as he worked on her hair. Highly recommend Ray!

"Vicky" was extremely rude on the phone. The technician was over an hour late within their…read more"window". She asked me how late would it be for their tech to arrive, and as I have a 6 year old with an 8-8:30pm bedtime, she proceeded to tell me that was too early a bedtime for a child her age. Excuse me? Who are you to tell me what her bedtime should be? She hung up on me because she didn't appreciate my language ( I said " I don't give a shit" ) sorry.... She told me I was mentally ill and also told me I was intoxicated. I am none of those things. Absolutely uncalled for. This was after I explained I really needed someone today, earlier than 8 so that my daughter could finally attend school. She's been out for nearly a week. The woman did not seem to care. Their business practices are shady as well. They require a credit card upfront even though it's not guaranteed a technician will show up at your house. Their website also pulls a photo from Alameda's website to make it look like a local small business when it isn't one at all. Needless to say this business should probably train their "lice receptionists" to act like they aspire to be more than... well....what they are. Also, no one showed up and I have a little girl in tears that she may not attend the school fundraiser.

Shannon arrived at our house several hours after we called for an appointment, ensuring my child…read morecan return to school tomorrow. She did a very thorough treatment for my daughter with clear follow up instructions, and she checked the rest of us (thankfully no one else was affected). Convenient and thorough service!

They got us in right away, checked our whole family, and sent us home with peace of mind. The place…read morewas clean and welcoming, and the staff professional. Thank you!

Lice is THE WORST. If you are reading this, I'm so sorry for your itchy troubles…read more Ok, but Lice Free Clinics is the best. 1 hr, $200ish/per person later and they be gone. We had lice years ago and did the whole at home remedies and it didn't work. We then ended up going to some place near us in Berkeley that has since closed down and it got rid of the lice real quick. Cut to a month ago and we had lice, the whole fam... FUN! We called around and Lice Free was able to get us in the next morning and rid us of our lice in about an hour (and I have some thick, long hair). They start by combing out the nits and lice. They then put in this spray, they put ya under a heat lamp, and then they comb it out once more. Boom. They sold us what is some probably over-priced oil that we did a few times over the next few weeks. My head was itching abbot 3 weeks later and they told me that if I don't see a live bug, I'm good. However, I went in for the check-up regardless, and sure enough no lice. The check-up did cost $20, but is not charged if you indeed have lice, in which they give you a free treatment. *Within 30 days, I believe.

I highly recommend NitNurses Organics, Ava did such a thorough job and made our family feel at ease…read moreand confident that our child would be lice free at the end of the treatment. She took her time, combing through each section of hair with great care and acute attention to detail. She was so efficient that we haven't had any issues or symptoms or evidence of lice since her treatment. She gave us helpful and specific tips about cleaning and attending to our home and personal spaces and clothing so that we can stay lice free. We understand now how common and random it can be to experience lice, and we are so grateful for her confidence, professionalism and amazing attention to detail. We are confident and at peace being lice free!

From the owner: We are still officially reopening as of November 2022! And we now offer lice removal services in…read moreour salon in Oakland hills, as well as our mobile option. At NitNurses Organics, we provide expert lice and nit (egg) treatment. Tailor-made treatments are what we specialize in, accommodating any schedule, type of hair (kinky to straight), location, or living arrangement. Beyond treatment, your NitNurse will provide an expert education on the life of a louse, and how to prevent against reoccurrence.

This service is a lifesaver! Jessica and her assistant were…read moreso thorough, professional and kind. We were able to book our appointment easily and late night the day before. I highly recommend this service for anyone afflicted with lice!!

These guys were great. My daughter had caught head lice at camp and it had been treated, but we…read morecouldn't risk it not being completely eradicated (and possibly get passed on) due to a family trip coming up. I called and got a time slot for the next day. I was a little disappointed when I was called the morning of the appt and told my specialist would be several hours late, but Jessica did what she could to make it up to me, offering several discounts. When Jasmine arrived she was very polite and professional and went straight to work. Offering advice and conversing with my daughter along the way. I hope I never have this problem again, but will definitely call them if I do!