The Sales Assistant Diane was unorganized and didn't give clear information and things was told to…read moreme at the day of moving like I need to find a ride to get to my destination The moving people was excellent organized and done the moving And unloading at a timely manner I give them 5 stars

I was extremely please from beginning to end. Luke was very quick and efficient with providing a…read morequote. I was out of state and he walked through my house with me on the phone so I did not have to make the trip. All my questions were answered quickly and thoroughly. Brian was our driver for the move from PA to GA. He did a great job supervising the packing, loading and unloading. They had to move everything off the truck twice, as the tractor trailer was not allowed in the community. This also went very smoothly. We only had a lamp break, with very few scratches, all of which could be covered by wood crayons. Brian worked very hard with a hot difficult move into a 4 story town house. I'm not sure it would have gone as well without him! I would not hesitate to use this company again. And FORGET the other long distance mover in Johnstown! After a long conversation with someone, NO ONE bothered to call me back! I can't say enough about Luke, Mike, Brian and everyone at Mcnaughton and Latrobe!!

I haven't orchestrated a move in over 25 years and now was tasked to move my in-laws from a 4…read morebedroom house with a basement to a two bedroom on a slab 700 miles away. I didn't know where to start. First step was to buy boxes. I searched all over and U-Haul was the cheapest by far. Bonus - they'll refund anything you don't use. When I got to U-Haul, I was surprised by their level of inventory. I was still muddling around with what I'd need and Kylie and team offered suggestions on types, sizes and quantities. After I paid, they then loaded everything into my car for me. After two more trips to buy boxes, it was time to decide how I was going to get way too much stuff from here to there. Once again, Kylie asked me specifics of our move and offered suggestions for rentals. Weather was going to be a factor on both sides of the move and, once again, Kylie to the rescue. She worked out a rental schedule that gave us enough time to load, drive and unload all while avoiding the predicted bad weather. She also took the time to find discounts for our already massively over budget adventure. I've been singing the praises of Kylie but I'd be remiss if I didn't mention the rest of her staff. I was greeted with a smile every time I walked in. Everyone was friendly and kind which I really appreciated - just try moving your in-laws yourself - I needed a little kindness. I highly doubt I'll ever have another reason to make a move commencing in Latrobe, but if I do it will definitely start here.

Rented many trailers from this particular ai-Haul franchise over the course of several months when…read moremoving from Virginia to Pennsylvania and found the staff to be the very best of all the different locations that I used. Great facility, convenient location, well managed, and very helpful.

I had to rent a unit to store items from my son's house. I looked for something close, temperature…read morecontrolled and a good value for what I needed. In Penn Hills, I always drive by the Defender Penn Hills location (Frankstown Rd) and it looks small but it really is a much larger facility. Very secure and appears clean. They have several size units to choose from. I went with the 10 X 10. Robert, the manager is friendly and thorough with the details of the rental. Also they are military friendly so it was indeed a pleasure to work with Robert. Good value, close to home location, expert service, clean and equipment available to move things into the unit.

From the owner: Start storing with Defender Self Storage in Penn Hills PA today! We offer contactless storage…read morerentals, moving supplies sold on site, and experts to help along the way. Our storage units are all interior with temperature controlled amenities to ensure your belongings are safe and secure. Learn about the many amenities our storage facility offers and where we are located below. You can also take a tour of our facility through our virtual tour online or set up a time to walk through with our on site experts. You can view your self storage rental before renting even if you reserved online, come in and see the best storage units in Penn Hills PA for yourself.