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    Laura Galindo, APRN - My NP

    1.0 (1 review)
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    1 year ago

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    Joanna Nguyen, MD - Lakeside Health & Wellness

    Joanna Nguyen, MD - Lakeside Health & Wellness

    3.0(48 reviews)
    0.1 mi

    Just left an extremely traumatic experience here. I called on 3/3 to schedule a new patient…read moreappointment. The girl on the phone was very sweet, and happened to have an 8 AM appointment on 3/5 with a FEMALE PROVIDER (I specifically asked for) which worked perfectly for me. I didn't have my insurance information on hand at the time of the phone call, but she assured me to call back later with the information and it was no problem. I went to work and called back on my lunch break only to speak to a different employee who let me know there had been no appointment scheduled for me. I explained to her I had already talked to someone that morning, but she was dismissive and didn't try to accomodate their scheduling error in the slightest. I was then forced to schedule over a week out, which brings us to today's appointment 3/12. I was told on the phone my appointment was scheduled for 8:00, and to arrive at 7:30 to fill out new patient paperwork. I arrive at 7:30 this morning only to find out nobody was in the office until 8. I still waited until then, and filled out my paperwork. By 8:40 I asked the receptionist when I would be seeing the doctor. She stated my appointment was scheduled for 9:30, but "he" was running early so they would be taking me back early. I specifically requested a FEMALE provider numerous times when making the appointment. And was told my appointment was at 8 AM! How can you provide an incorrect time, and ignore provider preference? Since this office can't seem to schedule patients correctly or relay correct appointment information I decided I was no longer comfortable with them and had to leave. Extremely unprofessional when people are putting their trust in this office for medical care. Do not go here.

    If I could leave 0 stars I would. Called yesterday to make an appointment with my new doctor and…read morewas told they wouldn't see me because apparently sometime 2 years ago I no showed an appointment. I told them I have no idea what they are talking about but somehow was in the system and they refused to take me. So now I'm without a doctor for the remainder of this month until my new doctor takes over in March. Horrible customer service.

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    Greenberg Roy ,MD - Waiting room

    Greenberg Roy ,MD

    2.8(18 reviews)
    0.0 mi

    Over the years my experiences with Roy Greenberg were pretty bad. I'm glad he retired...should have…read moreretired 30+ years ago. I was a new mom with a very sick child, shy, and didn't know how to speak up for myself. So, I figured my 9:00am appt was stalled till 10:00, because I saw Greenberg coming in the front door with a specialty coffee. I thought he was just running late. When I saw him come back from lunch at 1:00pm I was pretty sure we had been overlooked. I'm pretty sure they would have closed up shop for the night and locked me and my child inside had I not finally spoken up and asked why we had not yet been seen by the good doctor. Finally got in, no apologies and nothing but attitude and anger at me because they had made a mistake. Folsom is lucky to have such a neurotic and angry "doctor" far and away from patients. Hopefully, he's publishing now...or the alternative.

    My Husband went to Roy Greenberg for years. He retired afterwards the new doctor I can honestly…read moresay he killed my husband. He switched all his meds (high blood pressure, diabetes and cholesterol l) Told him to come back in 6 months during these 6 months Cliff called numerous times they said We will see you at 6 month appointment. Cliff called to say he was losing a lot of weight did not matter to them At his 6 month check up they said stop taking the new meds immediately You might feel sick this weekend not being on them. Cliff is the father of 4 He was still working at Intel He was sick that weekend and gone that Monday. Since then I have talked to ICU nurses they said people often get hospitalized when there meds are changed.

    Laura Galindo, APRN - My NP - nursepractitioner - Updated July 2026

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