We married a year and a half ago in Austin, TX, and getting good-quality, professional photos taken by someone who understood what we wanted was important to us. We were thrilled when we found Lauren. She was professional, on-time, affordable, and came through for us in a big way on our big day. We LOVED the teaser photos she sent us on our honeymoon! She told us when to expect our photos, and then we waited.
The day came and passed, and we contacted her and she told us she had a lot going on and it was going to be a little longer than she had originally expected. Agin, she was very professional about it and very apologetic. She even offered us a free photo album and prints since it was taking longer than we had expected.
Eventually we did get our digital photos and they were absolutely beautiful. We never did get the album and prints that were promised, however, and our album-- all traces of our wedding, in fact-- disappeared from her web-site not long after, so we didn't even have the option to order them through her site.
If it hadn't been for the abandonment of professionalism there at the end and the amount of time it took her to get our photos to us I would have given her 5 stars. We don't regret using her as photographer-- we do regret that she didn't leave things better with us at the end. read more