Super quick, easy service in the Golden Zone…read more They did a lovely job with the clothes and we had them back the same afternoon.

Av. Plaza Gaviotas 100, 82110 Mazatlán, Sinaloa…read more The Hotel is now called Gaviana Resort!!! The "Banda" music from the beach can be heard inside our room on the third floor and actually - throughout the entire hotel - there is no escape. It's 1:30 AM, they are still raging- AMPLIFIED- & I've walked every floor to see if I could get a reprieve and no place is protected. The noise permeates every nook of this place. They are allowed to play on the PUBLIC beach just outside the hotel or any public area, all day and night WITH AMPLIFIERS- as long as people keep paying them to do so, according to the front desk. I tried to complain... AT first glance, this seemed optimal because the bar is also right there by the pool and the beach but the problem is these is no control over the noise level or duration BECAUSE it's not actually coming FROM the hotel. IF you want a relaxing time - this is not the place for you! Your $ would be better spent on a more up to date place away from public beaches or areas where you may be able to carry on a conversation without yelling & you can enjoy your meal, the view or maybe even some sleep. IT only costs 10$ for 4 ppl to catch a "pulmonía" or 11 pesos for the bus that will take you to el centro, if that's what you want but at least you will have the option to get away from the noise. My first night of 4 and I'm sleeping in the front room on the sofa w/ noise cancelling headphones on & I can still hear the noise. It's nothing to do with the type of music, it's the fact there is no escaping it. Service was great from Olga and Louis at the bar. You get a coupon for one free drink pp when you check in and it's pretty centrally located. Rooms were dated but clean and thank goodness for a separate front "room" with a door that closes so you can lock out some of the racket. We are in room 310 right next to the elevator & there are two bathrooms, one w a tub & one w a shower and a small fridge, & microwave, a tv in both rooms, a sofa in the front room & a queen size bed in the bedroom. WiFi is free - which is why I can stay up writing this review. But honestly, in this case, spend the $ and move farther away.