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Recommended Reviews - Lavanderia Doña Soco
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Gee so many 5 star reviews, and I have no choice but give 2! Since we were vacationing in Cancun for 2 weeks, Joe K searched for a reputable laundry service on Yelp. This one came with high ratings, so of course it was our first choice. This place was a short walking distance from our hotel, so we decided to take a look at the place first and speak to the employees working there. No one spoke English but we were fortunate enough to talk to the owner - Dona personally, who was bilingual. She impressed us from the start. She was quite pleasant and personable. Their prices were very reasonable and cheaper than having our hotel do it. We told her that we would be returning in a few days with some laundry, which we did. Of the several clothing items we dropped off, I included a purple tie dyed style bathing suit dress cover-up. When our clean clothes arrived at our hotel, I noticed that my dress was not in the returned items. The next day, I called and spoke to Dona to let her know that my dress was missing. She was apologetic and stated she would look into it. After waiting another day, she returned my call and said that no one had ever seen said dress and that maybe I left it somewhere at the pool or beach. That's when I started feeling that she was trying to get out of the predicament. I told her that I for sure did not leave it anywhere except in the laundry bag that we delivered to her facility! She finally offered to pay for the dress, which I felt guilty about excepting because she was such a nice person and seemed sincere. The next day, I left her a message saying that she didn't have to pay for the dress and although I was disappointed, I was learning to get over the loss. She never responded to my text, and never even made the effort to pay for it anyway! Then that same day, I put on my grey top with white lace and noticed that her laundry service had dyed the white lace purple! The name on our laundry was also misspelled, making me wonder if my dress went to some other customer! Even though Joe K got all of his clothes back, clean and neatly folded, I was quite depressed to get unsatisfactory results! Therefore I have no choice but be the bad guy here and give 2 stars!
7 years ago
Pretty good, but a sock went missing. Other than that right on time for pickup and every was fonicely
8 years ago
I am so glad we found this laundry service! They picked up from the hotel and dropped everything quickly and neatly pressed and folded, for an awesome price. Very good service, very friendly and the location, smack in the middle of the hotel zone, can't be beat. If I travel to Cancun again, I will pack more lightly and let them take care of our family laundry. The only thing that would make it better is if they took credit card payments online. read more
7 years ago
Definitely recommend they did an amazing job came and picked up my laundry and brought it back same day folded very nice and smelt amazing!
10 years ago
Great find here. Theresa is a great business owner! She is retired from American Airlines and lived all over Europe. Speaks English, and likely other languages, fluently. If you call her, she will even come pick up your laundry and deliver it back to the hotel. I like to drop it off just to get out in town and talk to her and then have her deliver. Last month I paid right at $1 USD per pound, including delivery! read more
8 years ago
My girlfriend and I decided to get our laundry washed mid way through our vacation and after doing a little online hunting came across Lavanderia Doña Soca. Before visiting here we went to other laundry shops locally and found it wasnt a warm feeling as it was here. The owners name is Theresa and she is an absolute gem of a person. We has almost 5kg of laundry and asked for it to be done same day and she managed to do it. We went shopping and before dinner time it was nicely washed, folded and bagged. We could spend all evening talking in the shop. I cant express how nicely the laundry shop is and how pleasant the owner was! She even offered to drop us off at the hotel afterwards which was a next level offer. Amazing service. Amazing job on laundry and folding and packaging. Amazing price. We had all this for $206 mexican pesos or just over $10 American. We tipped well because it was so worth it! Highly highly highly recommend!!!!! read more
10 years ago
Excellent service. The owner Maria Teresa is focusing and giving you the best possible service! They very friendly and flexible!
9 years ago
To have this laundry service in Cancun is awesome! The service is excellent, pick up & drop off clothes from my hotel! man I'm spoiled ! Only $35 pesos per kg same day plus $60 pesos for delivery? I'm all in . Highly recommend this place. The lady's name is Maria Teresa...! Very friendly lady! read more
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More info about Lavanderia Doña Soco
Plaza Lagunas
Blvd. Kukulkan 5
77500 Cancún, Quintana Roo
Mexico
Zona Hotelera
Directions
998 883 0812
Call Now
Payment methods
Does Lavanderia Doña Soco take credit cards?
Yes, Lavanderia Doña Soco takes credit cards.
Outdoor Amenities
Does Lavanderia Doña Soco have bike parking?
Yes, Lavanderia Doña Soco has bike parking.
Does Lavanderia Doña Soco have parking?
Yes, Lavanderia Doña Soco has parking options.
Other Amenities
Does Lavanderia Doña Soco have free WiFi?
No, Lavanderia Doña Soco does not have free WiFi.
Lavanderia Doña Soco Reviews in Other Languages
Review Highlights - Lavanderia Doña Soco
“Was staying at Beach Palace in the hotel zone and my daughter got her blanket dirty along with her other clothes.”
Mentioned in 7 reviews
Why does Yelp recommend reviews?
3 reviews that are not currently recommended
The reviews below are not factored into the business's overall star rating.
3 months ago
Excellent service in Cancun! Contacted them through WhatsApp and they came and picked up my laundry from my hotel and dropped it back a couple of hours later so neatly folded and smelling fantastic! $27 for 2 bags of laundry plus delivery. Great service! read more
5 years ago
It was a wonderful experience. They were on time and very attentive thank you !!! I appreciated your help during our stay.
6 years ago
Great and efficient service! My laundry was ready the very next day!! Could not recommend enough.



















