There is no better Vape shop across this entire country! I have checked them all in my travels! No place friendlier, kinder, more knowledgeable or willing to help! I stop by at least once a week, because it's great to go where everyone knows you're name! read more

Ok, so I came in on a Saturday afternoon and they had one customer at the bar. I was approached by a young man who was very helpful. I was looking for some vapes for a friend of mine and me not knowing anything at all about these things, he was so patient enough to explain everything in detail. They had a large selection of vapes, and also with all the accessories that go with it. I love the indoor decor and lighting. It was on the dark side to invoke calmness and relaxation. They had a rewards system that accumulated with purchases that awarded you with snacks or vape liquid. This store would be an awesome store for anyone who vapes and needs these services. read more

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Went in to Lavish to get a mod, since I have been using disposables due to my last mod being stolen. As soon as we walked in we were greeted and asked what we were looking for. William was very knowledgeable about all the products that they carry and listened to my preferences to find the perfect mod for me. He showed me a few options that matched what I described, and walked me through their juice selection to find what would work best. The customer service there is great and they have a wide variety of products. I highly recommend Lavish!! read more

The staff were really nice and helpful and the store was awesome, very well organized and easy to see all of their product. It was also great that they have a first time customer discount. Whenever we come to the area to visit I will be sure to make sure my husband stops in simply because of how awesome this place is. read more

Lavish offers perks. If one buys 9 juices, they get a free juice (ranging $10-$15?). If one brings a pack of cigarettes in vowing never to smoke again, a free juice is awarded. However, if one brings in 5 customers all committing to never smoking cigarettes, all who bought the devices ($55+), accessories, juices and increased customer base merely by word of mouth, one gets nothing as there are currently no referral specials. A 10% discount was offered after several inquiries but, that offer was given during initial purchase. Still a cool place that I would recommend to anyone that is looking to quick smoking. It does feel good for me as a person that my friends have quit smoking!! read more

I discovered this place about a month ago. I was looking for some CBD products and it came up in my search. When I first walked into the establishment it was very welcoming. Trey was the person who greeted me at the door, and ultimately was the one who helped me most of my visit. He was very knowledgable about all the products that they offered and had recommendations for me , to meet my needs/wants. I will continue to shop here for my CBD needs. read more

Went here for the first time and the service was so great. They knew everything I asked about and even let me test some juices.

This place is the place to be if you want people to welcome you with open arms. They are all well knowledge and very outgoing. They have free candy and chargers for your phone and batteries if you want to stay and chill. I'm actually writing this review here as we speak. Will start becoming a regular here. read more

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Nice guys, huge selection of juices which were pretty cheap for the most part and pretty decent selection of mods and tanks. Batteries were the high end of average. 15.99 for the Sony VTC6 batteries. Mods and tanks seemed pretty fairly priced. Also they have that FiveStars reward system so if you have enough points racked up you get free stuff, so that's a big plus. Overall I think I will probably go here mainly for juice because it was pretty cheap, maybe more equipment if prices drop a little. I'd recommend this place. read more

When I first wrote my review for Lavish I was just getting started on my vaping journey through the area. But in the last 21.5 months, vaping has changed significantly, and I have to say that Lavish has fallen behind with how the area has progressed. They still only carry authentic items, which is excellent, but they only carry the name brand juice lines, which everybody in the area carry. This lack of diversity keeps me from remaining a patron here, but they're still a great vape shop, especially for those who love typical flavors. Overall, I wish I could give them 3.5 stars, but I can't. If they carried more local lines, and improved their customer service just a tad, Lavish would have 5 stars. read more

Discouraged....a friend that I referred has bought in quite a few people.....that have bought. Consider a referral program. Word of mouth is the BEST advertisement a business can ask for....it's FREE! A free juice, half off, SOMETHING! As a customer we should be rewarded for bringing in more business...10% is NOT a reward. You can give anyone 10%...that's easy....step it up Lavish! read more

I've been to vape shops from California to Virginia and by far, Lavish is the best out of all them. They offer this generous points program with rewards such as a free 30- or 60-ml bottle of vape liquid. The shop is also always stacked with the latest liquid and products with the customer service always being on point. Needless to say, once you've shopped here once, you'll never go to another vape shop again. read more

Best vape shop in the area. Really relaxed, clean, and a big shop. They have high quality authentics, and some clones. The juice is amazing. Try some Tortoise Blood. I've been around to most of the vape shops in Norfolk and around the area, and Lavish is the best by far. Go check it out. It's worth the drive, and they won't disappoint. read more

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Best Vaper shop I've ever been to. Being military I have seen my fair share across the country. Extremely well stocked with juices, mods and tanks. Every employee is beyond helpful and as friendly they come but not pushy. Will definitely miss this place when it's time for me to move. 5 Stars all the way! read more

The environment is cool and fun with a couple games to play. Inviting to those who just want to hang out and lounge to relax a bit. Everyone who has helped me the past handful of times I have been here, they all seem to know what they're talking about from experience or from the honest truth of the public. I love that they have a loyalty program because they have my all-time favorite flavor juice that is hard for me to stray away from. I bought my first Vape here and will probably be purchasing my next from here as well. Keep up the sick job guys! read more

The customer service here is fantastic! They have the best products in Virginia Beach. We will continue to go here for our vaping needs.

Came in one day to purchase my boyfriend some vape juice on my own. He just recently started vaping to try to quit smoking cigarettes; I don't smoke or vape so I usually need some help if I'm on my own. It was a little hard to see if they were open due to some tinted windows, but a worker saw me looking in and came and greeted me at the door. She brought me to the counter at the end of the store and asked me how she could be of assistance. I told her what I was looking for and she helped me look through some options and helped me get the best deal. She explained their return policy and let me know of their various ways to save (referral program, loyalty rewards, etc). They do offer a discount if you show them a 5 star Yelp review, but I'll need to visit a few more times before I give that. The only thing that was a little difficult for me was their juice menu. Everything is on an iPad, no physical paper copy of juices. I had to click through quite a bit and it was a little confusing, but the employee was more than willing to assist. read more

I'll definitely think twice about coming here again. I've used this store and recommended this store but The service I got today was so far below subpar. For reference, I'm a new vaper so I'm not very knowledgeable about the mechanics. I'd been buying my coils at another vape store because it was closer to my house but I prefer Lavish's juice selection. Today, I ran in for some juices and bought my coils there because I was out and the one in my tank needed replacing. I completed my purchase and headed out to the car to change my coil before I left. Put it in and it wouldn't fire. I took it back in, assuming I'd gotten a faulty batch of the Nautilus coils. The guy at the counter was very apologetic but the woman who I assume was the manager ran out and started interrogating me, insinuating that I had done something to it when I was in the car and treating me like a criminal. Seriously? Because I'm that hard up for a $10 pack of coils? In the end, while she embarrassed me in front of the whole store, I ended up googling the solution to the whole thing on my phone. Turned out to be a simple fix. But I didn't spend $80 on your store to be treated like a criminal and embarrassed in front of the whole store. Me and my money can go somewhere else. read more

This place is by far the best vape shop in Virginia Beach I've been too so far. If y'all thought vape xotics was the place to go think again. Even if this place is out of your way it's well worth it. All the guys who work here are really cool dudes and extremely helpful and very willing to help. They'll help you find what you're looking for whether your new to the scene or have been vaping for years and they have an awesome juice selection. The whole place is real chill to just hang out and vape and get the best juice at a reasonable price and the latest hardware. Check these guys out!!! read more

Lots of juice selection, amazing service everyone was very friendly also really nice setting. Would definitely come back

Do not go here! The lady manager is rude and inconsiderate. Bought a gift for my husband who is active duty. I myself have my own military ID (not active, spouse) and she refused to give the discount. Although it was going to be given to me by a nice gentleman before she even walked up. The gentleman was handling himself well he gave me and another guys great customer service. She just walked up (after being extra sweet to everyone else at the bar) and began giving me attitude.Gave everyone else a wonderful greeting. Never going here again read more

They have an excellent staff. We are new to vapes and they took time to explain everything. They gave us lots of samples. I would go back just to hang out bc of the relaxed and friendly atmosphere. read more

Good selections, awesome people and great customer service. Sometimes it could take a while for them to get to you, but they are very professional and courteous. read more

Awesome place. Great juice selection. Ask for Smook, she'll definitely help you out for all your vaping needs.

This place is awesome! Wes is always smiling and very friendly. He's helped me twice now on 2 separate visits. I go in with something in mind but always leave with something new based off his recommendations. Honest Abe (peachy) and Fight your Fate (strawberry) are two of my favorites! I haven't been back to the other Vape store on the Blvd since finding Lavish. read more

This is by far my favorite Vape shop. The BEST customer service you can get in this area, and TONS of premium juices with a well thought out and organized tasting bar. The staff is very knowledgeable, and wonderfully helpful. I highly recommend this to every vaper , from the newbie to the master coil builder! :) read more

Difficult to find, but well worth it. A fabulous concept. No more having to go to a "head shop" or some dump to get my vape supplies. Now, I can sample and purchase "boutique" liquids and enjoy the ambience. Did I mention, LOVE THEIR CONCEPT and their products. read more

I'm visiting from Cali and man, this is the closest you can get to a Cali vape shop as far as the vibe, customer service and juice lines. 5 stars well deserved read more

Customer service was teriffic from one employee with dreds but I got totally ignored by a young white guy acting stupid and talking to his buddy who didnt buy anything. Also bought three bottles of liquid for my basic ecig and a tank and had to bring it back a few days later because it kept leaking and the liquid eventually ate through the tank. They gave me a new at no cost but claimed their liquid doesnt do that. It was my first time ever using a ecig and only bought liquids once from their shop. Well long story short it leaks everytime I try to use it so a week later I gave up threw all the liquid and tank away and went back to smoking. So five stars for customer service if I dont include the one jack@!& employee but one star for product. Flavors tasted good but I want to smoke it not drink it. read more

This place has amazing employees and an awesome environment. My husband and I love this place the only thing is, we came in to buy juice and wanted a simple build, it ended up costing $15.00 for a standard build. My opinion if you have a customer purchase something then why charge for a build. I can maybe understand $5 or maybe $10 but $15 is a little outrageous. I come here all the time, a few days ago I spent $100 for a new box here and still I had to pay for a standard build is ridiculous. read more

Worst customer service I have ever seen. Tried to return 2 unopened vaps and they refused, saying it was against store policy! Absurd! I will do everything I can to discourage people from using his store. read more

Great staff and tons of juice and products.if your looking for it , they have it. Very nice store.

Great, knowledgable and friendly people there. I went after the store just opened, it was clean and inviting although the ventillation hopefully has improved. The selection was limited when I went there, so Im sure that has improved. The vape bar was outstanding, even then they carried the best of the areas e-juices. Their prices were outstanding. The only con I have is their hours stink. Rather than waiting til noon, I shopped elswhere today, much further and not nearly as nice. read more

What a waste. Went in for juice and a coil. Got talked into rebuildable tank mod. Piece of junk leaks like a seive. Went to return it and was told its not a manufacture defect so won't take it back. Explained how and why it leaked and the dweeb at the counter made a bunch of nonsense excuses about the cotton has to be placed correctly and firing of too long will cause these things to happen. Basically put the blame on operators error and sorry about your luck. After explaining repeatedly in different ways that it was leaking prior to even reaching that point and the paper and web directions give no indication of this problem, and getting no help from the other guy in the store, I basically got the default sorry its not our problem stammer out of him again. The issue is either a major design flaw or a defect which in eother case is not an operator issue. I have been a specialty componemts fabricator for better than 30 years and I repair and adjust vapes for people regularly. To be dismissed by some kid that neither has the knowledge or the understanding of the issue and quite certainly was acting like he didn't wamt to deal with me was kind of insulting after having spent as much as I did in the store. Never return there and not recommended. My next step will be with my bank read more

Awesome service and great selection of hardware and juices! Staff is super friendly and will hook you up with anything you need.