I am adding to a previous review because I want to call out a current employee for exceptional…read moreservice. Kristen, the reference librarian, is amazing. She has helped me with copy and print services, answered my questions and found my keys and remembered who I was (I had only been there a few times) so when I stepped out of the elevator she waved me down to return them. I have observed her with other patrons and she is equally as helpful with them.

this is a nice library. hours are pretty good. ambiance is clean and quiet inside. kept in great…read moreorder and friendly staff. would recommend

This is our local library branch and we feel so lucky to have it. My kids love to come here, the…read morechildren's room and librarian are fantastic. The outdoor space is lovely as well. Have not spent time here using workspace as an adult but would consider doing so! Grateful for this public resource.

This branch has the STUPIDEST F*CKING HOURS EVAR…read more I'm sorry, i get it, you can't staff all branch libraries every damn hour of the day, but the hours at the West Branch are not only paltry (to say the least) but are COMPLETELY FREAKING ARBITRARY. Want to go on Monday to pick up your book from interlibrary loan? Well you're in luck my friend-- we're open from 10AM to 9 at night! Hooray!!!! Oh, did you have some other Monday commitment? No problem, why don't you stop by on Wednesday! Oooooh, sorry man. Nice try, but we keep a strict 2-6PM policy on Wednesdays. It's just the way we roll. And same with Fridays. Oh, did you say you wanted to pop by on Saturday? Yeah, tough sh*t. We take the weekends off too. Try next Monday! I mean, for the love of God, the whole point of branch libraries is that it makes it more CONVENIENT for local residents to pop by and grab a book. Instead, it would have been more than worth my time to drive/walk/crawl/take the 88 down to Somerville Central and grab that damn copy of Yo, Rigoberta Menchu. I've learned my lesson. And seriously: how much $$$ does it take to staff the library? $10 an hour? Seriously. Time to call 311 Direct. ANGST! OUTRAGE! ENTITLEMENT TO MY BOOKS!!!!!111111

This library is a real gem, the staff is always polite and attentive and the book selection is…read morebetter than so many libraries located in larger cities. When they don't have a book they are usually able to get it threw the interlibrary system. I recommend folks learn about all the things they have to offer.

I recently had a problem accessing a source offered by Wadleigh. After calling the front desk I was…read moretransferred to the reference desk. I explained that it would be helpful if I would be able to access the material that same morning. She immediately contacted the entity which publishes the resource and was able to resolve the problem in time for me to use the resource at my meeting an hour later. Great customer serviced!

The Librarians are Always most sweet and happily helpful in every way, no matter what the situation…read moreconsists of. Truly I was extremely upset about some legal papers that I was needing to have copied, and they made my copies themselves with heats of gold!! When I've taken my young granddaughters they have treated us as if we were family. My granddaughters become excited when I simply offer to drive them there. So grateful for such a warming experience in the very town we all live in. Sincerely Pamela K.

This is a really great library. Has a massive book scelection. Children's section is really nice…read more Also has quiet study rooms. Bathrooms are allways nice and clean.

This is a really nice library in a beautiful building. Notable are the museum on the third floor…read moreand the used bookstore in the basement. The bookstore is quite large, and very well organized. Hardcovers are $1 while paperbacks are .50

Hi everyone Happy Holidays. Everyone is so helpful. The have…read morehelp me so much. Warm regards Cynthia and Barry Steg

Team at this library are very courteous and always helpful. They provide good pointers and ready to…read morehelp to make it a good experience with appropriate informatio. Keep up the good work team, Thank you for service and passion.

Just wanted to say the problem I had with two rude…read moreemployees was handled in a timely manner. Thank You

I haven't been using Amesbury Library because I couldn't find adequate work space. I went back this…read moreweek to renew my card and do some work. I met a few of the staff while there, they were pleasant and helpful. I discovered they have been doing renovations and have moved furniture, including the circulation desk. It looks great and appears more user friendly. The renovation included the addition of a small workspace. It's not the greatest, but it's certainly adequate to be able to do work there. My experience was great. The staff was very pleasant and helpful and it was nice to be able to go to the library in my hometown. I also appreciated that I didn't have to pay for parking like I do in NBPT. As I have used many local libraries Amesbury doesn't hold up. I recommend Amesbury look to build a new library. Check out Salisbury, Merrimac and Newburyport libraries, they are amazing. Please Amesbury- consider building a modern library.

Excellent library. It may not be as new and up to date as the libraries in Salisbury or Merrimac,…read morebut it has everything you need for a town library. I usually use their website and request the books to be put on hold that I want. They can send you an email or text when the book arrives which is very convenient! I definitely recommend checking out their museum passes also. You can get into quite a few different local museums for half off prices. A great deal!

I always have a great learning experience at this library due to the resourceful, knowledgeable and…read morehighly personable librarians and staff at Reuben Hoar. Another high score on curation, for this library's relevant, up-to-date collection of non-fiction topics. High score on community building, for the library's events such as the recent documentary film series on sustainable agriculture.

What a great place to spend time! The women who work here really know their stuff. One of the…read morebest things that you can do is say "Tell me what to read" and they will... The children's room is great. They made my son (who hated reading) a true reader. They always have a suggestion for what my kids should read. All the librarians are knowledgable but I love the Children's room best! Yeah! We love the library!