I would not use this company due to the fact they do not go out of their way to help. The…read morereceptionist (not Megan) and Dave the lawyer didn't have time to talk to me when I needed some advice. The receptionist said they were shorthanded and were too busy to provide assistance. I needed to know if I was POA for my loved one and they didn't have time for me. As it turns out, after my loved one died, I found the POA papers. You would think that since the papers were drawn up at this office, they would have a copy. So, if you have papers drawn up by them, please keep a copy because they do not keep them and don't have time to assist.

My friend had a divorce case , and we just went there and those guys are very professional and very…read morehelpful, thank you Lynn

Excellent service listens to your needs performs to your expectations. Highly recommend this agency.read more

Paid for rush service ($270 - 3 service attempts)) to serve a 30 day notice (over a 6 day period…read moregoing into a weekend) to evict persons living in a probate estate home. Server stuck a copy of the notice in the door on second attempt because he "saw rubbish" outside and assumed they had moved. With that inexperienced and stupid attempt he basically told the occupants what he was doing. (I was told by the office that he had 10 years with the company) Three attempts means three attempts, lousy or not. The same night my client heard from a third party in communication with the occupants that they had found the notice (not legal service). I emailed the company THAT NIGHT and told them what had happened. The server had gone out the third time the next morning prior to the company contacting him. The entire time of the contract, it took the office HOURS to contact the server (they told ME this) They gave me one more service attempt because they had admitted they screwed up. The server saw lights on and heard voices inside but (surprise) they wouldn't open the door. For the last three days of the service period, I emailed the company for status without response approximately 10 times. When I called, they told me that they received the emails, and were waiting for their server to respond. I've been practicing law 30 years and have used many companies for service of process. This company had no plan on how you serve an individual, made fatal errors, and had poor communication both internally and with the client. I wouldn't use MSI to serve a notice to a child's teacher that they were sick that day, let alone anything important. Without any doubt among the worst in the Chicago area. Stay away and don't waste your money. ----- Regarding the owner's response below, it is utter nonsense. I sent these guys to serve notice on a vacant house for $270? The owner is lying. I told them three people lived there. They were sent there to serve notice, not to make a judgment call on occupancy? Oh, and do people ever leave a house? Their server left a notice in the door, effectively rendering any future attempts futile. The woman in their office admitted it, that's why they gave me an extra attempt. It wasn't a "courtesy" attemp. They screwed up. You have a weekend job and you don't communicate with the client? That's poor business practice. As far a suggestions. YOU MADE NONE except a stakeout which given your track record would be a waste of time and money.. I emailed 6 times Monday morning for status, and called when you didn't answer. Hey man. I know it's painful to get a bad review. But you should suck it up and try to get better instead of lying on Yelp. You have a poorly run business.

This "process server" is unlicensed through the Illinois Department of Financial and Professional…read moreRegulation. She calls herself a process server, but since she's unlicensed and if she was not appointed to your specific case, if she served your process, it can be ruled as bad service because she is unlicensed. Illinois compiled statutes below: In counties with a population of less than 2,000,000, process may be served, without special appointment, by a person who is licensed or registered as a private detective under the Private Detective, Private Alarm, Private Security, Fingerprint Vendor, and Locksmith Act of 2004 or by a registered employee of a private detective agency certified under that Act as defined in Section (a-5) This company has skirted the law.

We were so pleased with the service we received from Seinya! We'd hoped to never have to hire a…read moreprocess server to evict a tenant, but Seinya was a silver lining. She was very communicative and was able to serve our tenant notice in under 24 hours! Her documentation was exactly what we needed and she was a helpful resource to us as we navigated the eviction process. She was responsive and got the job done. Payment was required upfront, but it was a worthwhile investment. We'd definitely use this service again in a heartbeat if we need a document served and notarized documentation.

Our experience with both Colleen and Russ was great. They guided us every step of the way while…read moreproviding insight and recommendations. Both were professional, knowledgeable, and easily accessible to answer all questions we had! We will not hesitate to use them for our next transaction.

Mr. Kazda gave us his expert real estate advice and walked us through the processes with ease. Russ…read morehad our best interests in mind and answered all of our sensitive questions. Both the sale of our former home and purchase of our new home closed on the same day with no issues. Thank you Russ and Team!

When we purchased a Condo to flip we had used another law office, however we were more impressed by…read morethe seller's attorney. So when we went to sell we contracted with the law office of Beth Mann. It was a flat rate fee and I'm glad it was as our buyers attorney was difficult to say the least creating a lot unnecessary work, correspondence through emails and phone calls. She was always quick to respond to every need, and our closing came off ass scheduled in 3 short weeks. I would recommend her to anyone with real estate needs in the Orland Park area.

Beth and her staff were efficient, effective, and professional. Beth responded to my questions and…read moreconcerns quickly and sufficiently. We were able to complete all activity on-line concerning our purchase of a new home. We plan on using Beth's services during the sale of another property.

We used their services with wills and going through the probate process when family members passed…read more They were very helpful through the entire process during that difficult time for our family. Mr. Jahnke was our primary contact; him and his staff were very professional and friendly, and handled everything. Would definitely recommend their services.

Absolutely terrible…read more Never met our attorney before traffic court, he showed up minutes before we were called up, could not even get a 1 mph reduction, standard fine, traffic school etc Hiring him saved us nothing, just cost us in the long run with the fees Best part is we were promised he would file our traffic school paper work for us so we would not have to take another day of work to go back (court is right across the street from the office) When we went to drop it off at the office like he told us to, they told us no! They will NOT file it, they closed the case Save your money for your fine, because you will get no help here

Highly recommend the Odeh Law group!!!! They are committed to providing the most professional…read moreservice.

Booked a consultation on the website and paid and no one showed up the business is closedread more

Hello my divorce well over 30 years ago was handled but John C and he was amazing but now il…read moreretiring and the union need the exact divorce date.... We don't remember nor do either one of us have the papers. I sent to the state of Illinois for a copy they told me there is nothing. I've been married 2 times since then so ya that's not good news. Long story short I called urban and Burt and. John C is no longer with them, but the lady that answered the phone and God helped me. I can't remember her name. She's been there forever. She was the nicest oh my God, most hopeful person because we were basically at our wits sons. She found it in archives on discs. I mean talk about helping it was amazing. I just can't thank her enough and am so glad I went with Urban and Burt total class act all the way around . You won't be sorry

I only hit one star because you can't post without it. Use this firm at your own risk. My case is…read morestill in court. My former attorney received payment for services that were not performed well. The last 4 times the case was heard, I never received an update. My case somehow fell off the docket and my attorney did absolutely nothing to get it back on after several conversations. This went on so long that my court appointed GAL tried to refund me because the case had received no follow up. Meanwhile, when I spoke to my attorney again, she blatantly asked me "Do you want to argue about what hasn't been done, or get to work?" I still had hope and was trying to make this happen a second time around. I guess I should've known better when she almost settled my first case for child support WITHOUT my consultation or permission. We had several continuances prior to that. I had no idea this was occurring, because communication was vague and I was told she would handle it when they did finally speak to me. I got notice directly from court this time stating if I didn't appear for the next hearing, they would automatically rule in favor of mom. After she commeneced going back and forth with mom and the state of IL., she told me what she was asking them to settle for (I never asked her to do that, neither was I advised of this plan prior to it happening). The only reason I was able to ascertain what was transpiring is because mom would not agree to the terms. I then was able to advocate through her but for myself meaning, even though she agreed the amount I was being sued for, I had to ask WHY did I need to pay ANYTHING seeing that I had proof of payment (this was submitted to the judge AND the state prior to hiring her, and then my attorney as well upon retaining her.) going all the way back to the childs D.O.B. The one thing she did do right was successfully advocate for mom to pay half of the fees since she lied and I'm in this jam because she wouldn't hold to her agreement. Since then, I've filed for a cease and desist of legal representation of any kind from Urban & Burt Ltd. I've requested documents via email, and no one has returned my calls or request. As if that's not enough, I was charge again for filing an appearance motion that she offered to do in front of the judge out of "kindness" after the judge discharged her from this case and also charged me to withdraw from the case. I started not to write this review, because in a different setting, I think I could have respected her as a person. I think she does have wisdom at times, however, she didn't perform her due diligence. Since, I've consulted several other attorneys, and they all said the same thing. After looking at the case notes, they feel I was misrepresented. The problem is I went all in to make sure my daughter has a father in her life, so I didn't mind paying, but I'm broke now. I've literally had to choose between paying my assessments for my home or paying Urban & Burt some times (guess who won). I tried to space out payments when I saw no work being done in hopes of motivating them to do something. Nothing happened with that either. This is really stressful and disheartening. I pray you guys don't get this back. I'm walking away hurt and upset but it's all love. Here's to wishing you the best. M.W.