The customer service is awful the one and only lady that is running the show hates people that ask…read morequestions. She even told me so. She gets really defensive from 0 to 100 in no time. She is not someone that should be talking to customers. She definitely hates her job and takes everything personally. I've never been treated so rudely in all of my life when rent a storage unit. Even the very first day I started my contract she seemed to have problems with wanting to explain anything to me without getting upset. Yes im the type of person that doesn't read or remember all of the fine details of a contract. Or know the ins and outs of renting. But if ask a question and im a little bit shocked about the contract the first response from the worker should not be ripping me a new one for asking questions and not understanding them fully. They have misleading signs that say they don't raise the rent but they do it's just worded in a way to get you hooked. And when if you ask any question about anything she comes unglued. Only reason I rented from them in the first place is because it was a good location for me and cheap. And now i know why.

This is a clean and well maintained storage facility. Friendly staff and Kelsee is great at making…read moreus feel welcome. The unit works great for us with our budget. Great value and great service!

Place is run down and old, felt like i breathed in straight fumes of idk what whenever i walked in…read moremy unit to check it out. You'd probably have a cleaner experience finding a spot to put your belongings in the garbage dump somewhere

Jobel was awesome when it came to helping me get my storage unit set up. The price was great for my…read moreneeds.

Vic helped me today, made it easy and was super helpful. Friendly staff and easy to use facility…read more Good hours and good prices

Friendly service and easy to set up account. I appreciate them going through the contract with me…read moreand explaining to me all charges up front. Also, the ability to do a month to month contract is a huge plus.

I cannot imagine a storage facility being more secure, with…read morepeaceful pleasure every (solo) visit & (owner/client) interaction. Lon gives beyond "customer service" into making one feel as the most important human. He was genuinely helpful in any and all aspects of this move to a new state. Potential challenges were instead smoothly and with high class seen and resolved (chivalrously) before I could even wish or request. The little things make a big difference. This man is attune to the challenging time of a move (exhaustion and tension) are turned to peace and calm in his 5 Star CARE. Freely mentioned and granted "service" discount. Made signing effortless. Contract includes line item initialing that was succinct, simple, clear and fast. Lon allowed oud us to get started before contracts were signed; he walked the contract to where we were working instead of having me take any of my time in an office where I couldn't answer questions of the multiple movers. his walk was from one far end of the property to the other and him doing so was 'top- tier. 26ft truck was easily maneuverable via the spacious drive areas. Feeling like a new friend; illustrated over and again, beginning phone call to closing texts. He cared about every aspect of my move and my non-storage inquiries. Paying my bill to this owner/operator is a pleasure. Working together feels as if a business "partnership" through common storage/moving goals. One night I needed after hours support and Lon arranged for Patrick to arrived and pleasantly assist. Every aspect of business here is an absolute jewel. Lon cares (above and beyond) in every phone call (once when closed he sent aide), every meeting (walked paperwork from one end of property to the other), explained regular treatment of property for rodents ~ why contract lists not storing food. Never authoritarian always same goals. I have stored in multiple states, indoor & outdoor entry. EWS is top-notch in cleanliness, sound structures, CUSTOMER service, huge peace-of-mind.

Very impressed by Lon and the cleanliness and friendliness of the place. Very secureread more

Sylvia was AWESOME!!!!! Very friendly and helpful person…read more Highly recommended Great value for a very clean facility

Awesome service! Very helpful and friendly. Sylvia is the absolute best!!! I needed to obtain a…read morebigger unit which wasn't available. Sylvia came up with a great back up plan and got me squared away.

Jennifer was so helpful in renting our moving truck and trailer. She went above and beyond to make…read moresure we were taken care of. Thank you for making a stressful move a little less stressful! Having worked as a Marriott Customer Service Manager, I have very high standards for customer service. Jennifer exceeded those with her outstanding customer service! Keep up the great work!

Never really used storage before but Jennifer has been very helpful in maintaining storage units…read morehere. Appreciate all the help and highly recommend it and it is close to downtown! Thank you!!!

I have used this storage unit for many years...actually, as long as it's been open. Most of these…read moreare large oversized units - ideal for recreational vehicles, boats, etc. I actually use my space to park my 25 foot box truck I use for my job. The units are long, tall and wide - and the best part...they each come with power. If you need to plug in an engine block heater for a vehicle in the winter, power tools, maybe a fridge...then this is perfect! Nearly all of the new "fancy" storage units popping up all over the place now do not have power available. It's pretty tough these days to find storage units that come with power. Also, there is no extra charge for the power usage. The space between each row of units is quite wide - PLENTY of room to maneuver your toys and the. back them into your unit space. There are security cameras in all corners of the lot. Also adding to the security is the fact that it's well-lit at night. The manager lives onsite, so it's easy to get help with any concerns you may have. There are 2 separate entrances/exits requiring that a passcode be entered upon coming and going. Location is also great - just off of HWY 193 in Layton means it'll only take you a couple of minutes to get on I-15 or 89 to go use those toys.

My storage unit flooded and I had purchased their insurance. Do you think after 2 mos I have been…read morereimbursed?! Absolutely not! Do NOT rent from this place!! I don't even give them 1 star! If anything minus! Yelp makes you give at least 1 star.

horrible place. They have a HUGE rodent problem, and refuse to perform any type of pest control,…read moredespite the contract stating they do. The water and ice in the winter is horrible. water gets in the units and ice builds up to where the doors won't open. All they say is 'I will try ice melt, but theres nothing else I can do' Go with a better storage company if you want your belongings to last in a unit, they will be ruined if you rent here. The worst place I've dealt with.