Josh and Calum from AGG did extensive work on our house, July 2024. (guttering, drainpipes,…read morewindows.) The pair worked hard, and the work was thorough. Their communication with my wife and I was excellent: they kept us informed re progress every step of the way, and collaborated whenever necessary. They also posted us photos of the finished work. We are very pleased, and would recommend AGG to you.

Having used Allerton is the past, I decided to get a quote from them for my new home, alongside 5…read moreof the highest rated companies in the Northwest. In total, I secured x6 quotes. I was shocked at Allerton's price, which was completely ridiculous. They were at least £5,000 more than four of the companies, who all priced roughly the same, even out-pricing Everest, which shocked me. They come out at almost £8,000 more than the others for replacing all the windows and doors. Based on these prices, I decided not to go ahead with them, as I don't think they can justify their prices, regardless how good they claim to be. They use Rehau windows, which a lot of companies use, so the only thing they can use for price justification, is their quality of installation.

Leigh and his team did an amazing job on our property. Whole house external rendering and a kitchen…read moreknock-through and refurb. They were extremely clean and tidy, making sure the house was cleaned at the end of each day. End result is beautiful with a house that looks like new from the outside. No job was too much trouble with them going the extra mile when we kept finding 'snags'. Great job and I would recommend them to anyone wanting any work done

What a truly disappointing experience for us…read more We hired truly to repair leaks in our conservatory roof above and below our roof vent. Despite asking them to do so, they declined to come to site and quote for the work, instead asking us to email photos of our roof to them so they could confirm it was a roof type they could repair. We duly did so. They then took a deposit from us equivalent to 25% of the total cost and sent us invoice paperwork to cover that. This meant they had agreed to a contract. There was no inspection of the problem prior to coming to site. They then came to site and duly performed the repair work, resealing the glass in and around the roof vent. This took a couple of hours. They then took full payment on the spot and then went away. We had to write to them to get a repair invoice and also a follow up repair report which we had also paid for. There was no follow up call in the days thereafter to determine if we were satisfied with the service as customers. A few days later, when it rained, amazingly the roof leaked again above the vent, although the area below the vent appeared to be fine and wasn't leaking (and hasn't since). We then contacted Truly the next working day (about 7 days after their repair) and advised them of the problem and asked them to return to re-examine the repair above the vent to determine what might be the problem, and to fix it. It appeared to us that the roof vent itself wasn't properly affixed to the panel above it thus leaving a gap and allowing a leak to continue. Not being experts we weren't sure, which is why we hired someone like Truly - to get to the bottom of the problem and resolve it. After a phone call with them and a couple of emails asking them to return to fix the leak, they refused. They claimed that the roof wasn't one they were familiar with and could repair. This surprised us greatly as we had asked them before they did the work to confirm this and upon sending them photos they duly did confirm it. Also, their website makes it quite clear that they can repair any type of conservatory roof. At this point we reminded them of their repair guarantee and asked them to honour that guarantee in good faith. Its not as if we had waited the full 12 months of the guarantee to advise of a new leak - we did it within days - and we felt we had done absolutely the right thing by making them aware of the problem. As far as we know, on the day of repair, there was no testing done to determine if the leak had been fixed so you can only really wait until it rains to find that out, which we did unfortunately. We made it known that we didn't believe the repair had been completed right and we had hired them to repair the leaks above and below the vent, and the leak above the vent still remained. Despite repeated requests to ask them to honour their warranty or provide a refund, they refused both. They have since refused contact with us and we have now had to file a formal complaint with TrustMark, who regulate such repairs in the industry. It is truly an unfortunate turn of events as this leak had been causing us problems for some time. We had sought out a repair organisation that based on their website reviews and repair guarantee, could assure us they would find the sources of the leaks and repair these and then honour those repairs. To have this still not fixed and the repair organisation simply ignore its customer without showing good faith is, well, truly disappointing indeed. We are hopeful that Truly will recognise the importance of keeping all customers happy and that through the TrustMark complaints process we shall achieve the result we believe we have paid for - a repair backed by a guarantee of service as advertised. This is all we ever wanted along with a non-leaking roof. Hopefully, we can update this review later with a more positive reflection of the good deeds of Truly as they return to effect our repair in good order with a view to making us satisfied customers ! That would be a truly good outcome for all concerned.

We have used Truly on 3 occasions to repair our conservatory for different problems over the last…read morefew years and they have always been very efficient and reasonable costs. We gave up trying to repair it and asked Truly to quote for a complete new roof with glass this time. We contacted 4 companies 1 didn't turn up 1 had a 2 min look and said if we're thinking of spending 10k he'll sit down and chat and we also received 2 competitive quotes. Because Truly had looked after us so well previously we gave them the job. Ordered mid November the work was done in some atrocious weather in December within the 2 days we had been advised. An excellent job and what difference it has made, much warmer and hardly any noise when it's raining we are very happy with the new roof and would Highly recommend Truly.

Excellent communication with Andy via email & phone. Replaced out old 1970's staircase with a part…read moresolid oak one with redwood/mdf treads & risers. He has made the oak look worn & added character. 5 star service & products. Even added a cat house door underneath the stairs. Highly recommended

After some unpleasant experiences with roofers, we were thrilled to find Tom and his team who did a…read moresuperb job sorting out our roof. We would throroughly recommend them for workmanship, reliability and just about everything else. Excellent job.

Young's Roofing contractors have done a superb job for us and the team are totally professional and…read morethorough. I highly recommend them.

Excellent service from a windows company you can trust. Just had all windows and doors replaced by…read morethese guys and couldn't be happier with the results! The price was a good £500 cheaper than the cheapest quote i had already got. They manufacture their own windows and doors to order which make the prices cheaper than most places. The fitters are really friendly and work constantly throughout the day and do a very professional job. Top class

crackerjack job! I needed a new front and back door, and windows for my kitchen extension I trudged…read morearound all the local independants and some of the big boys, only to get silly prices and long waiting times, this crowd did the job within the time needed and at a very handy price!!! Thanks again!