Have never had a problem at this location until tonight. The cashier (I belive her name was Laura)…read morewas shockingly rude after I made a suggestion to place my items in the most convenient area of the counter for her. I immediately received a rude response which caught me off guard! Not sure if this is her nature or just a bad day.... regardless you are in customer service. Treat people with respect, especially when they go out of there way to do the same for you!

It sells liquor, and it has parking. As LCBO's in plazas go, this is one…read more I'll admit it has a nice layout, and there is a tasting station in the middle that's usually decked out in something appropriate to the season. But if you want to buy booze, it's really your only legal choice, isnt' it?

Just left the beer store here in Milton; off of Maple Dr, the "returns" counter guy was great,…read more BINGO BANGO I was done and out the door with my six pack, saved me the line on the other side and I like the way the store is set up. Good service.

I have so many bottles to return so I was really disappointed that this store was not accepting…read morereturns at this time. Anyhow, the staff are friendly and it's not their fault. This is a large store located in the Heartland area with a great selection and quick service. First in and first out.

In the busy retail district of Heartland Town Center you will find this Beer Store location hidden…read moreon the Mclaughlin side of the property on the opposite side of the PetSmart location. A little hard to find, but as it is here in Ontario, in order to fulfill your beer cravings..the Beer Store is the only way to satisfy it. Roughly in the last year, the Beer Store has been going through some major renovations in their service model and their store layouts. This is one of the newer self serve layouts which you pick your product in a refrigerated walk in cooler display floor. I personally like this new layout, rather than the old "order at the counter" and your order is called to the people at the back and its delivered via metal roller track. It give the customer the ease of looking through different beer brands and discovering some new ones. Pretty convenient location as its not directly located in the busier area of Heartland. The service level is pretty standard and the staff can help you find what your looking for. Good location near the heart of Mississauga. 4 Stars..

Stopped in on New Years Eve to grab a few bottles of champagne for friends. The place was located…read moreon a busy street within walking distance to Niagara Falls. They had a large selection of wines, liquors, and champagne. Customer service was quick and friendly and everyone seemed to be in a celebratory mood. If you're looking for a neighborhood liquor/wine store, this is a fine place to go in Niagara Falls!

Single good place in the area. Got one whisky and my daughter broke it immediately. Visited that…read moreplace twice. Very friendly guy on desk.

Terribly slow service. I've ordered twice and both times too well lover an hour. The second of…read morethe the two times was 1h 40m before I called and cancelled. They have the nerve to charge $10 for delivery but have this terrible service. I could have WALKED to my local liquor store and back in that time. Stay away.

I think there's a real problem with this group. I do like the convenience of being able to order…read morealcohol and have it delivered to my door, but I really don't like the drivers inability to properly calculate items. I do the math myself now, because we've had some inconsistencies with prices multiple times. I had placed an order at 8:30 p.m. and they called and confirmed the items and said it was on its way, but nothing ever showed up... I had to call the next day and place the order again... So they seem fairly disorganized. I do prefer to order online so I have a paper record of what's ordered, because they do deliver wrong items and even when you place an order online they transcribe it incorrectly, so it's very disorganized and poorly coordinated. I don't particularly expect great things from this type of service, but just being able to transcribe correctly from an online order and to do basic math isn't really asking that much... I do see potential with this business and I do find it incredibly convenient... but I feel there should be a better way to decrease order inconsistencies and mathematical discrepancies. I'm not sure what their base delivery rate is because my orders have always been over $100, but if you do place an order over $100 it's 10% of the orders total and 2 - $3 to use their machine if paying by credit card. We do tend to tip the drivers between $5 and $10 depending on how big an order it is. It's convenient and it saves you from having to deal with all the added stress of going to the LCBO when you're preparing for a party the next day.

I love that this location opens late. It is clean and always has what I need. Customer service is…read moregreat all the staff knows their job and where anything is in the store. TIP: do not come here before a weekend. Or long weekend right before they are about to close. It is PACKED!

What can I say one of the biggest LCBO's in the GTA. Always clean staff is helpful & good stock.read more

Drivers are slow. Over 3 hrs for delivery. They are RUDE when they finally show up. Complain if…read morethey have to use their card reader instead of cash. NEVER say thank you if you leave a tip. Half the time you have to call back because the app doesn't get your order registered in a timely manner. The ladies at the call center are pleasant & try to help. Then the call back person returns your call & he's just RUDE as well other food delivery services now delivery for lcbo & beer store. MUCH better service, drivers are fast & they have MANNERS!

First of all,l order from them all ln the time,but most times they don't have drivers…read more I ordered on December 12th,and it took over 2 hours and only to fined out,they gave me the wrong bottle.It has been 2 days that l am trying to exchange the bottle l received wrong.The dispatcher was suppose to call me 3 hours ago and still no call. If you have a business , your clients should be priority in order to expand your company . Very very disappointed . Still waiting .