The Way Construction (Thomas Ziliak and team) did a fantastic job for us. We added an addition to…read moreour house and they were one of many subcontractors who completed portions of work: 1) New roof for the addition and replacement of roof on the existing house, and 2) Siding, soffits and gutters on new addition and a portion of existing house. Our project was delayed several times due to unforeseen circumstances outside their control, but The Way Construction patiently worked with us as we worked through the delays. Highly recommend this company for their high level of customer service, pricing and quality of work.

Bought a new house, the downspouts were damaged and some were not connected to the underground…read moredrainage. I got a quote from The Way, it was reasonable, and all reviews of them online were positive, so I paid the required half up front to get "on the schedule". The check cleared on 7/17/25, so I called that day to get scheduled. I was told I'd receive a call back within 24-48 hours. After not hearing back from them, I called again on 7/28/25. I did receive a call back later that day, and it was at that point I learned there wasn't a "schedule". I was put on a list, and told I'd receive a call/text the week before they came. They said it'd be 4-8 weeks before they could come. On 9/29/25 (9 weeks later), I called to get an update. I received a voicemail from Kyle saying the repair order had been sent out this week, and the crews should be out next week. He said he'd call if anything changes. They did not come the next week, nor did I get notified about it. I called them on 10/10/25 (end of the 10th week) and was told the production team would give me a call back within 24-48 hours. I did not get a call back, so I called again on 10/14/25 (11 weeks later). I got a call back from Kyle later that day; he said he was waiting to hear back from the gutter crew. They came on Monday 10/20/25 (12 weeks later) completely unannounced. Of course, it was when I was out of town, so I reviewed their work when I returned on 10/24/25. Their work was satisfactory EXCEPT they forgot to connect one of the downspouts to the underground drainage. So I called them on 10/24/25 to inform them of the issue. Kyle called me back that day. I texted photos of the issue to him, and he said they should be able to fix it next week. Nothing happened the next week. So on Wed 11/5/25 (14 weeks) I texted Kyle. He responded they'd be out either tomorrow or Friday. On 11/13/25 (15 weeks), it still hadn't been fixed. I texted Kyle again. He sent Jonathan out that day to look at it, to get a bill of materials, and that he'd be fixing it the next morning. On 11/20/25 (16 weeks), Jonathan came out and fixed the issue. Sooo...the time from my deposit being cashed and the project completion was 16 weeks. I finally received a bill for the remainder on 1/7/26...which is what has prompted me to post this review. I do not recommend The Way Construction.

terrible business owner, did not meet the standards we agreed upo. Left dirt and stains, also stole…read morepersonal hygiene product.

From the owner: Roofing contractorread more