They no longer offer the free gutter clean out, which is why I chose them in the first place. Without that, their justvanother gutter company. I had them do cleanouts for me every 2-3 years. It was always a slow process and I waited weeks to get them out there, but it eventually got done. This time I tried to schedule a clean out and their supervisor said they have "backed away" from their gutter clean out policy. He argued semantics with me, trying to nail me down as to EXACTLY where the debris that was clogging my gutters was located. Come on, really? You want me to climb up there and provide some digital pictures for you? Utterly ridiculous. Don't use them. read more